Hilton Auckland

4.4/5(2.58K Reviews) rating

5 Star Hotel locationPin

Auckland, Auckland Region

152

1/152

About hotel

Discover the epitome of luxury and convenience at our premier hotel, located just steps away from the thriving Auckland Ferry Terminal. Immerse yourself in the vibrant energy of the city and explore everything it has to offer while staying at our 5-star establishment situated in the heart of the bustling Auckland district. Our central location puts you within a 5-minute walk from popular destinations such as Commercial Bay and the Auckland Ferry Terminal, making our hotel the perfect hub for your urban adventures. Experience enchantment as you enter your elegantly-designed guestroom, complete with a private balcony showcasing breathtaking ocean views. Each of our 187 sophisticated rooms comes equipped with modern amenities, including refrigerators and iPod docking stations. Stay connected with our wired Internet access (available for a surcharge) and unwind in the spacious and contemporary bathrooms, stocked with complimentary toiletries and hair dryers. Explore a wealth of nearby attractions, including the iconic Princes Wharf, New Zealand Maritime Museum, and the bustling Queen Street Shopping District, all conveniently located near our hotel. After a day of exploration, take a refreshing dip in our outdoor pool or maintain your fitness routine at our well-equipped gym. Our corporate guests can take advantage of our fully-stocked business center and limousine service. With over 13,000 square feet of event space, our hotel is also the premier choice for meetings and conferences. Indulge in delectable cuisine and stunning ocean views at our on-site restaurant, FISH, or unwind with a refreshing beverage at our elegant bar/lounge. Kickstart your day with a hearty breakfast served on weekdays from 7:00 AM to 10:30 AM. Our hotel also offers concierge services and personalized wedding planning to ensure an unforgettable stay. Elevate your holiday experience at our luxurious hotel, located near Princes Wharf at 147 Quay Street1010, New Zealand, where affordability, convenience, and sophistication merge effortlessly. Book Hilton Auckland Online now and experience the best Hilton Auckland room prices. Our esteemed team at Hilton Auckland eagerly awaits your arrival.

Highlights

• Prime location in heart of Auckland, 5-min walk from Commercial Bay & Auckland Ferry Terminal • 187 comfortable guestrooms with private balconies and modern amenities • Close proximity (in km) to popular attractions: Sky Tower (0.8), University of Auckland (1), and Queen Street (0.5) • Wide range of hotel options including luxury, boutique, and budget accommodations • Spectacular ocean views from FISH restaurant serving delicious meals • Recreational opportunities: outdoor pool, fitness center, and game room • Distance from airport: 23.3 km from Auckland Intl. Airport (AKL) • Meeting and event facilities measuring 13024 sq ft for business travelers • Additional services: concierge, limo/town car service, and express check-in • Complimentary Wi-Fi, 24-hour room service, and wedding services available • No Qualmark® rating, but property has received positive guest reviews and ratings.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

187

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property does not require health documentation at check-in.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹73,512

₹81,442

10% OFF

+ ₹10,679 taxes / night

Earn 841 Reward Points

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OPTION 1

Refundable

₹73,512

₹81,442

10% OFF

+ ₹10,679 taxes / night

Update Price

Earn 841 Reward Points

Amenities

Location

Quay Street, Auckland, Auckland Region, 1010

View on Maps

Ratings & Reviews

4.4/5

2.58K Ratings

Dan Sei

5/5

6 Dec, 2023

Excellent hotel with great view to the bay and harbour. As diamond member I received a very nice room with big bath room and pier view. Especially when cruise ships arriving/depart it is an event. Top located at the pier. Unfortunately no executive lounge but at least some vouchers for the bar. Very good breakfast with nice view. Service and cleanliness also pretty good.

Mark Hudak

5/5

20 Jan, 2024

Could not beat the location. Just a block away from our cruise ship dock. Got off the ship and walked over to Hilton. Rooms were very nice. Had a harbor view. Hotel even had a charger adapter we borrowed for our phones. Had dinner in the hotel overlooking the harbor. Both were very nice. Staff was friendly and personable. Could walk all over Auckland. Plenty of shopping, museums and restaurants nearby.

Rodrigo Nishihara

5/5

3 Jan, 2024

Great location and close to everywhere. Beautiful lobby decor, very good service. Unfortunately I had a problem with my room when I check in but the incredible Maria (reception, I think is her name) and Mark show me other option rooms and we moved to a better room and also they gave us complimentary drinks and chocolates, amazing effort and I really appreciate that. Bed was very comfy and incredible view from the harbour.

Jean Lim

5/5

19 Dec, 2023

It was an amazing 4 nights stay with my husband on the property. The staff were amazing, and a special shout out to Mark from the concierge team, that helped us to see to the booking of restaurants and return transport. His recommendations for restaurants were good, and all the staff we met there were friendly and made us feel welcomed. However, one star off for service, as on the day of our check out, we were informed that official check out time was 11am. We are Hilton Diamond Members, and therefore they could extend the check out to 12pm. Which we were thankful for, as we were waiting for our transport back to the airport. However, at 10+am (which is not even the official check out time), my husband and i were chilling at the balcony when we heard someone entered the room. We went back to the room, and saw a lady in our room. She mentioned that she was there to check the mini-bar. I do not think that it is professional to enter the guest room, especially when they have yet to check out, and furthermore all our belongings and valuables are all laid out. This felt un-acceptable and left a bad impression on our otherwise perfect stay there.

Dan Sei

5/5

6 Dec, 2023

Mark Hudak

5/5

20 Jan, 2024

Rodrigo Nishihara

5/5

3 Jan, 2024

Jean Lim

5/5

19 Dec, 2023

Perry Frecklington

3/5

6 Jan, 2024

I was expecting great things but found only average. room was average, just like any 3-4 star. view was great when there were no cruise ships in front of our room. expensive.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.