Hilton Cairns

4.2/5(1.90K Reviews) rating

5 Star Hotel locationPin

Cairns, Queensland

319

1/319

About hotel

Surrender yourself to unparalleled luxury and sophistication at our 5-star hotel in the heart of Cairns. Recognized by the prestigious Australian Star Ratings Agency, Hilton Cairns offers a perfect blend of convenience and tranquility. Admire the breathtaking views of the Great Barrier Reef and immerse yourself in the bustling Central Business District. With our prime location, you can have the best of both worlds – the lively Cairns Esplanade just steps away. Choose from our 263 individually designed guestrooms, complete with modern amenities such as Smart TVs and private balconies, for a comfortable and rejuvenating stay. Stay connected with wireless Internet access (surcharge) and enjoy a diverse range of digital programming for entertainment, guaranteeing a seamless experience. Our spacious bathrooms feature designer toiletries and hairdryers for an added touch of luxury. Our unbeatable location means easy access to top attractions like the Reef Fleet Terminal, Cairns Zoom and Wildlife Dome, and the famous night markets. Take a refreshing dip in our outdoor pool, relax in our 24-hour health club, or lounge by the poolside bar with a refreshing drink in hand. Planning an event? Look no further. With a whopping 33,500 square feet of flexible event space, including a conference center, our hotel is the perfect choice for meetings, conferences, and social gatherings. After a busy day, treat your taste buds at one of our two restaurants or indulge in our excellent room service. Need help planning your stay? Our concierge services and dedicated staff are always ready to cater to your every need. Located just a convenient 6.9 kilometers from Cairns Intl. Airport, our hotel offers unbeatable convenience for both business and leisure travelers. So why wait? Book Hilton Cairns Online now and start creating unforgettable memories. Luxuriate in supreme comfort and unrivaled hospitality at our exceptional hotel, located at 34 Esplanade, Queensland4870, Australia.

Highlights

• Located in the heart of Cairns, steps away from Great Barrier Reef and the Esplanade • Awarded a star rating from the Australian Star Ratings Agency • Luxurious 5-star hotel with 263 individually furnished guestrooms and private balconies • Tourist attractions within walking distance including Reef Hotel Casino, Cairns Marlin Marina, and Cairns Night Markets • Only 6.9 km (4.3 mi) from Cairns Intl. Airport • Recreational amenities such as a 24-hour health club and outdoor pool • Complimentary Wi-Fi, concierge services, and gift shops/newsstands • Perfect for both casual and business travelers • 33594 square feet (3121 square meters) of event space, including a conference center • On-site dining options at 2 restaurants and 2 bars/lounges • Room service available during limited hours and buffet breakfasts offered daily • Self parking (subject to charges) available

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

263

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Parties and events are allowed on site.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Parties and events are allowed on site.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹19,727

₹20,758

5% OFF

+ ₹1,801 taxes / night

Earn 215 Reward Points

Select Rooms

OPTION 1

Refundable

₹19,727

₹20,758

5% OFF

+ ₹1,801 taxes / night

Update Price

Earn 215 Reward Points

Amenities

Location

Esplanade, Cairns, Queensland, 4870

View on Maps

Ratings & Reviews

4.2/5

1.90K Ratings

LDM 2023

5/5

21 Jan, 2024

Majestic Location. My family had a guest suite overlooking the city, mountains & the 5 star pool. Our suite was clean and spacious. The Hilton is only meters from the terminal for boat trips to Green Island & Fitzroy Island and a World Class Fresh Food Restaurant experience. Just around the corner is a park with an adventure playground for kids

Bec L

4/5

27 Jan, 2024

Stayed one night when the roads were flooded so couldn’t get up to Port Douglas. Was fun. Weak cocktails, however amazing service. Really lovely staff. Room was very clean. Chrome cast didn’t work though. Overall very nice, but I thought the Hilton would have been nicer? Like nice but not as nice as you’d think. However still great.

Aaron Leong

5/5

12 Dec, 2023

Amazing stay here for the weekend. Gold member and received late checkout of 2pm which was welcomed. Did not get upgraded to an Executive room and had to request Executive Lounge access. Breakfast at Cafe Sunrise was fantastic, the manager and staff were all very friendly everyday! Rooms were clean and maintained, didn’t feel dated at all. Loved the water view from the balcony. It is at one end of Cairns City, which is abit of a walk but still a great location!

Laura Forbister

5/5

2 Sep, 2023

We have thoroughly enjoyed our stay at Hilton Cairns. We have been very well looked after here during our week stay. We stayed in the King Hilton Spa Room, it offered incredible views of the ocean and hills. The spa was such a nice addition! The buffet breakfast has a great selection which varies slightly on different days, the service we received was always excellent. The executive lounge area was amazing! The view from the lounge was incredible in the evenings, again the service was excellent. The pool area was well kept and relaxing. The gym area had a good range of equipment and machines. All in all we had a lovely time and will definitely choose to stay here again if we return to Cairns. The service at the front desk was great and the staff were always very attentive and helpful. :)

Jordan Womack

5/5

30 Nov, 2023

I really enjoyed my stay at the Hilton Cairns and is one of the better Hiltons I have stayed at recently. Rooms are large, modern, and well appointed. The property itself is located perfectly, only a few steps from the marina where many Reef tours depart and not a long walk from the main town, making it easy to grab a bite to eat. I especially liked the pool area where there is an extremely large pool with an abundance of seating in both the sun and shade. The gym is on the small side and without a ton of equipment, which was the only demerit for the property. The breakfast buffet was fantastic and appreciated that Diamond members get the upgraded breakfast for free. I also appreciated their well appointed executive lounge. Staff at breakfast and in the buffet were especially kind and friendly.

LDM 2023

5/5

21 Jan, 2024

Bec L

4/5

27 Jan, 2024

Aaron Leong

5/5

12 Dec, 2023

Laura Forbister

5/5

2 Sep, 2023

Jordan Womack

5/5

30 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.