Hilton Colombo Residence

4.5/5(5.90K Reviews) rating

5 Star Hotel locationPin

Colombo, Colombo District

Hilton Colombo Residence exterior_detail

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About hotel

Discover the perfect blend of opulence and accessibility at our grand 5-star hotel, the Hilton Colombo Residence. Located in the heart of the bustling Colombo City Centre, our convenient location allows you to easily explore popular attractions such as the ornate Gangaramaya Temple and tranquil Viharamahadevi Park right at your doorstep. Indulge in the luxurious amenities of our guestrooms, equipped with modern comforts like microwaves and sleek LED televisions. Stay connected with complimentary wireless internet and make use of thoughtful amenities such as laptop-compatible safes and electric kettles. Immerse yourself in the rich culture of Sri Lanka by taking a leisurely stroll around the scenic Beira Lake or visiting the vibrant Chabad of Sri Lanka. Experience the architectural marvels of the Dewatagaha Mosque and the Colombo Town Hall. For our esteemed business guests, we offer a state-of-the-art business center with limo/town car service, express check-in, and a staggering 11,115 square feet of conference space. After a busy day, relax and rejuvenate at our tranquil spa with a massage or facial. Take a refreshing dip in our inviting outdoor pool or soak in the soothing spa tub. Stay active with a game of tennis on our outdoor court. Our 24-hour concierge service is always available to fulfill your every desire. Savor the culinary delights at our dining options, including the stunning garden views and delectable dishes at FLOW, and the cozy bar and lounge. Start your day with a scrumptious full breakfast, served every morning from 6:30 AM to 10 AM. If you're arriving by plane, our preferred airport is just 20.9 miles away, and our roundtrip airport shuttle is available for a nominal fee. Book Hilton Colombo Residence online and experience affordable luxury at 200 Union Place, Sri Lanka.

Highlights

• Located 5 minutes from Colombo City Centre • 177 guestrooms with modern amenities • Complimentary Wi-Fi and satellite TV • Close to attractions like Gangaramaya Temple (0.7km) and Viharamahadevi Park (1.2km) • Outdoor pool, spa, and tennis court for relaxation • Business center and conference facilities available • Easy access to the airport (33.7km) and railway station • Wide range of room options including luxury, boutique, and budget • 24-hour room service and dining at restaurant with garden view • Suitable for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

177

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Children's Pool

Game Room

Tennis court

Breakfast available

Airport shuttle service

Train Station Pickup Service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Game Room

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Train Station Pickup Service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹11,574

₹12,370

6% OFF

+ ₹3,442 taxes / night

Earn 150 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,574

₹12,370

6% OFF

+ ₹3,442 taxes / night

Update Price

Earn 150 Reward Points

Amenities

Location

Union Pl, Colombo, Colombo District

View on Maps

Ratings & Reviews

4.5/5

5.90K Ratings

Samarth

4/5

10 Jan, 2024

Stay was undoubtedly very good but the food could have been better. We ordered a couple of times through in room dining and it wasn’t up to the mark. It wasn’t hot and fresh is what we felt. But the housekeeping staffs were just brilliant. Especially ‘Vihanga’ who was very kind and cleaned our rooms to perfection. Big thank you to him and we really need more people like him.

Dakshitha D.

5/5

17 Oct, 2023

Had a great time with the family. The family apartment was a complete apartment with all facilities, quite spacious, clean and a great place to relax after a tiresome day. The view is stunning, specially at night and in the morning. Prices are reasonable compared to anything else nearby. The staff is super helpful and friendly. Great breakfast buffet. No complaints at all.

M S

5/5

27 Dec, 2023

The hotel upgraded us to a bigger room after seeing we were traveling with someone in a wheelchair. This was very helpful since the room was very spacious and the wheelchair could easily move around in the living room. The walk in shower was also convenient for those in a wheelchair. The hotel did not have a shower chair or walker if that is something you need for your visit. We had an amazing view the Tulip Tower and we were very close to a couple of supermarkets. We opted for the breakfast and dinner package and it was very convenient. If we were unable to eat breakfast there due to an early morning day trip, the hotel packed us a breakfast to take with us.

Azeem Ahamed

5/5

5 Dec, 2023

We recently hosted our company's party at HILTON Residences, and the experience exceeded our highest expectations. Our entire staff was not just content but genuinely delighted with the impeccable service they provided. From the moment we booked the event, the staff at HILTON Residences ensured that every detail was tailored to our specific needs. They were incredibly accommodating, going above and beyond to make our corporate function a resounding success. The highlight of the evening was undoubtedly the food. The variety and quality were truly impressive. Every guest found something to savor, and it added a special touch to the event. Our decision to choose HILTON Residences as the venue for our corporate function was undoubtedly the right one. The outstanding service, delectable cuisine, and seamless execution combined to create an unforgettable experience. We extend our heartfelt thanks to HILTON Residences for making our event a resounding success. It's an experience we'll treasure, and we highly recommend HILTON Residences for any corporate function or event. Your impeccable service sets a standard that is truly commendable.

Veda Nadendla

1/5

28 Nov, 2023

The Hilton residences, though one of the best in the business - this property fell short of my expectations. I came here hoping for peace and quite but I was met with intrusive staff and an intrusive culture of service. I've never been this disturbed or interrupted during my stay at a hotel. The staff too during room service will walk straight into your room even if you ask them not to or to stay put at a certain part of the room. The food is good quality and so are the rooms luxurious but this attitude you are met with, of the staff, spoils the whole fun. It feels uncomfortable to be a guest at this hotel - like you're always under watch and suspicion of either needing something at every second or you're unable to pay your bill so much pay at every single order and they will keep coming back with change so basically your whole day at this hotel is opening and closing the door for the staff and payments / exchanges. It's located at a decent place, posh area with a good souvenir shop nearby, more than standard rates at the shop.

Samarth

4/5

10 Jan, 2024

Dakshitha D.

5/5

17 Oct, 2023

M S

5/5

27 Dec, 2023

Azeem Ahamed

5/5

5 Dec, 2023

Veda Nadendla

1/5

28 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.