Hilton Garden Inn Guangzhou Tianhe

3.5/5(20 Reviews) rating

4 Star Hotel locationPin

Guangzhou, Guangdong

Hilton Garden Inn Guangzhou Tianhe exterior_detail

1/88

About hotel

Located in the lively and bustling area of Tianhe, Guangzhou, you'll find the Hilton Garden Inn - a welcoming and luxurious haven for all our esteemed guests. Our 4-star hotel boasts a sleek and contemporary design, combined with a variety of top-notch amenities to ensure a seamless and unforgettable stay. Each of our 263 generously sized rooms feature air conditioning, cozy and comfortable memory foam beds, and high-end bedding – providing the perfect setting for a peaceful and restful night's sleep. Enjoy your evenings with cable TV or a rejuvenating shower using our complimentary toiletries and luxurious rainfall showerheads. Conveniently located just a short 3-minute drive from Baiyun Mountain and a mere 13 minutes from Guangzhou Wanda Plaza, our prime location also affords easy access to must-see attractions such as the Guangzhou Opera House and Canton Tower. As for our business guests, we offer a conference center and meeting room, showcasing 796 square feet (74 square meters) of versatile and flexible space. Take full advantage of our hotel's recreational facilities, including a 24-hour fitness center and complimentary Wi-Fi. Our dedicated concierge services are always at hand, ensuring that your every need is taken care of. Savor the delectable cuisine at our on-site restaurant or grab a quick and satisfying snack at our snack bar/deli. End your day with a refreshing drink at our bar/lounge before retiring for a tranquil night's rest. Wake up to a scrumptious buffet breakfast, served daily from 7:00 AM to 10:00 AM. For travelers coming from afar, our hotel is conveniently located near both Baiyun International Airport and Foshan (FUO-Shadi) Airport, offering easy access for our valued guests. Above all, our ultimate goal is to provide a comfortable and convenient stay, making us the premier choice for both business and leisure travelers. Don't miss out – book your stay at Hilton Garden Inn Guangzhou Tianhe today and discover the epitome of Tianhe's warm and genuine hospitality.

Highlights

• Convenient location in Guangzhou (Tianhe), near Baiyun Mountain and Guangzhou Wanda Plaza • 263 air-conditioned rooms with modern amenities and comfortable memory foam beds • Close proximity to popular attractions such as the Guangzhou Zoo and CITIC Plaza • Distances displayed in kilometers for easy planning • Airport and railway station located within 37.5-42.8 km • Recreation options include a 24-hour fitness center • Complimentary wireless internet and concierge services for a hassle-free stay • Business amenities such as meeting space and conference center available • On-site restaurant and bar/lounge for dining options • Buffet breakfast available daily for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

263

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 800 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 800 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹7,766

₹8,231

6% OFF

+ ₹1,214 taxes / night

Earn 89 Reward Points

Select Rooms

OPTION 1

Refundable

₹7,766

₹8,231

6% OFF

+ ₹1,214 taxes / night

Update Price

Earn 89 Reward Points

Amenities

Location

___, Guangzhou, Guangdong, 510000

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Ratings & Reviews

3.5/5

20 Ratings

Ali S

1/5

24 Sep, 2023

Unfortunately, the employees deal with bad and unprofessional systems and dealing with clients' clients, and the duty manager's answer is, if you don't like it, get out of the hotels. Although I am a fan of hotels and have a distinct liking for them I hope that the general management of Hilton Hotels will hold these hotels accountable for the continued trust of their customers

Sisilia Lo

5/5

18 Nov, 2023

Nice and clean hotel with excellent staff services. Breakfast is not much choice but acceptable. Overall it's a good place to stay!

blabedi 789

4/5

7 Dec, 2023

Main problem : A little bit far from metro station. The staff can’t explain very clearly how to get to metro. The rest nothing special, a good 4 star hotel

CL L

2/5

28 Feb, 2023

Stayed here for a short layover but still wouldn’t recommend it. This hotel is quite hard to find. The address on Google doesn’t work for taxi drivers to navigate and it’s situated on a Main Street across from a highway. The lobby was quite grand for a garden inn and while the rooms are pretty standard, do NOT stay here if you don’t like second hand smoke. It’s freaking 2023 and hotels in China still allow smoking in the rooms? I was told that the 9th floor is a smoking floor so the receptionist gave me the 8th floor. But once the elevator doors opened up, all I could smell was smoke. There was even a cigarette bin in front of the elevators and somehow the 8th floor is non smoking?!?! The room wasn’t as bad but I still smelled some lingering cigarette smells. I’m sorry but China should wake up from allowing smoking in hotels at this time and age. This is an international brand for goodness sake. Although your current guests are mainly locals, your returning guests are usually Hilton elite members who stay due to loyalty. Had I known they allowed smoking, I would NOT have booked it because not everyone enjoys 2nd hand smoke. The lack of English speakers here is also a problem. I thought I was at a local hotel for a second ..

Ali S

1/5

24 Sep, 2023

Sisilia Lo

5/5

18 Nov, 2023

Nice and clean hotel with excellent staff services. Breakfast is not much choice but acceptable. Overall it's a good place to stay!

blabedi 789

4/5

7 Dec, 2023

Main problem : A little bit far from metro station. The staff can’t explain very clearly how to get to metro. The rest nothing special, a good 4 star hotel

CL L

2/5

28 Feb, 2023

Mohammed alswayeh

1/5

23 Sep, 2023

Unfortunately, a very bad experience. The hotel reception team and their manager are poorly treated, and there is no professionalism or credibility with customers.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.