Hilton Garden Inn Queens/JFK Airport

3.7/5(1.67K Reviews) rating

3 Star Hotel locationPin

Jamaica, New York

Hilton Garden Inn Queens/JFK Airport exterior_detail

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About hotel

Welcome to Hilton Garden Inn Queens/JFK Airport, where convenience and comfort converge for an exceptional stay at an affordable price. Whether you're traveling for business or leisure, our hotel offers a range of amenities and services to ensure a pleasant and hassle-free experience. Our convenient location at 14818 134th St, New York11430, United States puts you within easy reach of popular tourist hotspots such as Resorts World Casino and Green Acres Mall, both just a short 10-minute drive away. And with top attractions like UBS Arena and Barclays Center in Brooklyn nearby, you'll have plenty of opportunities to explore and make the most of your time in the bustling city of New York. With multiple airports in close proximity, including John F. Kennedy Intl. and Newark Liberty Intl, getting to our hotel is a breeze. Once you arrive, you'll find yourself in the comfort of one of our 192 guestrooms, each designed with your comfort and convenience in mind. Modern amenities such as refrigerators and microwaves are provided to make you feel right at home. Stay connected with complimentary Wi-Fi, both wired and wireless, and enjoy your favorite shows on our LCD televisions with satellite programming. And after a long day of traveling or sightseeing, unwind in a luxurious bath with our complimentary toiletries and hair dryers, all while our daily housekeeping keeps your room pristine. But the true gem of our hotel lies in our exceptional facilities. Keep yourself fit and energized with a workout at our 24-hour fitness center or take a leisurely stroll through our beautiful garden for breathtaking views. Stay connected with our complimentary Wi-Fi throughout the hotel and don't forget to pick up some souvenirs or essentials at our gift shop. Our inviting lobby even features a cozy fireplace, perfect for unwinding with a good book or a hot cup of cocoa. For our business travelers, we understand the importance of staying connected and efficient. That's why we offer a range of business amenities, including a fully-equipped business center, express check-in, and express check-out. Hosting a conference or meeting? Our event facilities are just what you need. And for a worry-free stay, take advantage of our on-site self-parking for a fee. Start your day off right with a delicious self-serve breakfast, available on weekdays from 6:00 AM to 10:30 AM. And for those who prefer to stay in, our room service is available during limited hours. With an array of amenities and services, make Hilton Garden Inn Queens/JFK Airport your home away from home. Book your stay with us today and experience the ease and convenience of booking at affordable Hilton Garden Inn Queens/JFK Airport room prices.

Highlights

• Prime location in Jamaica (Queens) with easy access to the airport and railway station • Proximity to popular tourist attractions such as Resorts World Casino and UBS Arena • Various room options for all types of travelers – from luxury to budget • Rooms equipped with modern amenities including refrigerators and microwaves • Complimentary Wi-Fi and satellite TV for entertainment • On-site 24-hour fitness center and garden for leisure activities • Business center and meeting facilities for corporate travelers • Convenient self-serve breakfast options available • Gift shops and newsstands for souvenir shopping • Express check-in and check-out services for a hassle-free stay

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

192

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

On-Site parking

Banking services

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

On-Site parking

Banking services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

₹21,964

₹23,256

6% OFF

+ ₹3,807 taxes / night

Earn 257 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹21,964

₹23,256

6% OFF

+ ₹3,807 taxes / night

Update Price

Earn 257 Reward Points

Amenities

Location

134th St, Jamaica, New York, 11430

View on Maps

Ratings & Reviews

3.7/5

1.67K Ratings

Brandon Crawford

5/5

20 Dec, 2023

I wish i would have taken pictures!!! However the room was very clean and the staff was amazing!! My wife and i had a connection flight the next day, and we told the front desk that it was our honeymoon, and later in the day, they sent us snacks and drinks!!! And it was the nicest thing!! Definitely recommend it, and it's 6 minutes from the airport, which is awesome

Jimmy Mehra

2/5

8 Dec, 2023

Totally disappointed in my stay at Hilton garden in. I missed a connection and I was put in this hotel, I called the hotel for the shuttle since their website said shuttle from morning to 10pm. They said “our driver was in an accident and we don’t have a shuttle”. I was like that happens so I took Uber and got there, while checking in I asked what time are your shuttles, the lady proudly mentioned that every 45 minutes. And they had a sign posted with the timings. So I was great I can take the shuttle the next day to catch my flight. So I come in for breakfast and I ask about shuttle they said yes see the sign. I check out and have my lunch at 1pm in the lobby. I see others take the 1:15 shuttle. I finish my lunch and then ask the front desk about the shuttle..and they say “the driver was in an accident and the shuttle is not available all day.” I was like wait a minute I was told the same yesterday and I just saw the shuttle driver. I ask them why is there no sign that shuttles are only until 1pm so travelers know? No answer. I ask them well I asked you this morning and you said shuttle was available all day. No answer! I feel this hotel just makes excuses when they see only 1 or 2 passengers. Never again and never a Hilton. Bad experience. Stay away!

P. Collins

4/5

5 Oct, 2023

Rooms were nice, clean and comfortable. Front desk and maintenance staff were helpful and friendly. The restaurant had a VERY limited selection, poor service and was a disappointment in general. The hotel shop and refrigerator were basically empty, had no food to speak of and minimal drink options. Even had to pay$2 for a cup of coffee in the lobby. But very close to airport and has shuttle service. Easy, free parking.

Bobby Whalen

1/5

7 Nov, 2023

I want to start off by saying the front desk staff was incredible! Very kind welcoming and willing to listen.... With that said, I obviously ranked 1 star for other reasons. Primarily the "free shuttle". When I was booking my room for the night I specifically chose an option that was close to JFK, and offered free shuttle service. I called upon landing and was informed that the driver went home sick. So, I took a $25 taxi from Terminal 5 to the hotel. Upon arrival at the hotel the front desk staff member (I apologize that I didn't get their name because they were terrific) apologized and explained that the shuttle service would not resume until 6am. I'm sorry, but an airport hotel with a "free shuttle" advertised as their number one asset needs to have 24/7 shuttle service. Would not recommend unless you get such a great deal that you can budget for the additional hassle and cost of transportation.

Jason Cao

1/5

31 Dec, 2023

I didn't think a Hilton could be this bad. The only redeeming parts of this hotel are the front desk staff, the restaurant staff, and housekeeping staff. The shuttle driver was pretty cool as well. I was definitely not a fan of maintenance or security. The rooms are dated and my ceiling was terribly patched and looked like it had water damage. The toilet didn't hold water so you had to jiggle the handle to fill it with water so you could flush. The showers drain "eventually" according to maintenance. I took a shower and had standing water up to my ankles. I asked them to check it out and the maintenance guy tried telling me that's normal. Then he was like it's all the rooms. So he took me to another room to show me the it also didn't drain. Then he said that's closing the place next month to fix this issue. Dinner was pretty good, even though salmon and potatoes was $40 on the menu; but breakfast seemed lackluster for over $20. My biggest complaint in that department is that they don't just serve free coffee in the morning like 99% of hotels, and they only leave you one caffeinated coffee pod in your room. There are no social spaces there. There are 2 chairs in the lobby, and some decorative table with 3 chairs. Then they close the restaurant which has a TV and seating, but security doesn't want you sitting there because he said "I wouldn't want you to be accused of taking anything". They have salt shakers on the tables. Idk who's going to take that. That's the only hotel I've been to that doesn't let you use that space after the kitchen is closed to hang out with other guests or people you're traveling with. It was a massive disappointment for 300 or 350 a night.

Brandon Crawford

5/5

20 Dec, 2023

Jimmy Mehra

2/5

8 Dec, 2023

P. Collins

4/5

5 Oct, 2023

Bobby Whalen

1/5

7 Nov, 2023

Jason Cao

1/5

31 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.