Hilton Liverpool City Centre

4.3/5(2.48K Reviews) rating

4 Star Hotel locationPin

Liverpool, England

162

1/162

About hotel

Experience the epitome of luxury and convenience at the 4-star Hilton Liverpool City Centre, located in the heart of a bustling city. Our prime location offers easy access to the airport and top tourist attractions, making it the perfect choice for both business and leisure travelers. Step into one of our 215 meticulously designed rooms and feel the comfort and elegance surround you. With modern amenities like complimentary Wi-Fi, a mini fridge, and a minibar, you'll have everything you need for a relaxing stay. Watch your favorite shows on the 32-inch LCD TV, or pamper yourself in the lavish bathroom with deluxe toiletries and a hairdryer. Each room also includes a laptop-friendly safe and a spacious desk for smooth work experience. Discover the vibrant culture of Liverpool with top attractions like Royal Albert Dock, Tate Modern Art Museum, and the iconic Cavern Club, all just a short walk away. Sports lovers can catch games at Anfield Stadium or delve into the legacy of The Beatles at The Beatles Story Museum, located a quick drive from the hotel. Stay in shape at our state-of-the-art gym or take in the stunning city views from our terrace. With complimentary Wi-Fi available throughout the hotel, staying connected has never been easier. For business needs, we offer a 24-hour business center and 10 versatile meeting rooms. Indulge in delectable dishes at The Exchange restaurant or opt for 24-hour room service for a cozy night in. Unwind at our bar and lounge with your favorite drink in hand. Fuel yourself with our hearty English breakfast, available at a nominal fee, before heading out for your adventures in the city. With top-notch amenities and an enviable location, the Hilton Liverpool City Centre offers affordable accommodations suitable for a variety of guests. Book Hilton Liverpool City Centre Online now and experience unparalleled luxury and comfort at our hotel. Our address, 3 Thomas Steers Way, EnglandL1 8LW, United Kingdom, makes it easy for you to reach us.

Highlights

• Benefits to all types of travelers: • Centrally located in Liverpool, convenient for both business and leisure travelers • Within a 5-minute walk of Royal Albert Dock and Liverpool ONE shopping area • Luxurious 4-star hotel with 215 air-conditioned rooms and modern amenities • Complimentary Wi-Fi and 32-inch LCD TVs in all rooms • Short distance (0.7 mi) from The Beatles Story Museum, a must-visit for music lovers • Close to popular tourist attractions such as the Cavern Club and Tate Modern Art Museum • Easy access to transportation hubs with John Lennon Airport (14.9 km) and Manchester Airport (59.3 km) • Fitness center, terrace, and complimentary Wi-Fi for all guests • 24-hour business center and 10 meeting rooms for business travelers • On-site restaurant and bar/lounge, with room service available 24 hours a day • English breakfast available daily for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

215

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹12,705

₹13,575

6% OFF

+ ₹1,992 taxes / night

Earn 146 Reward Points

Select Rooms

Room (King Guest)

291 sq.ft (27.03 sq.mt)

Smoking policy – non-smoking available

Safe

Desk

Shower

Free toiletries

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Adjoining rooms

Air conditioning

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹12,705

₹13,575

6% OFF

+ ₹1,992 taxes / night

Update Price

Earn 146 Reward Points

Amenities

Location

Thomas Steers Way, Liverpool, England, L1 8LW

View on Maps

Ratings & Reviews

4.3/5

2.48K Ratings

Mr B

4/5

27 Nov, 2023

Very impressive. Great location right opposite the Albert Dock. Tricky drive through the city centre and parking is in the Q Park opposite. Friendly staff and lovely atmosphere. Clean and businesslike. Rooms are very comfortable. Gym is pretty bland - needs a make over. Whole hotel is a little cool (cold) but that’s better than too warm. Good breakfast.

Lee J

2/5

18 Dec, 2023

Booked 2 rooms for 2 nights for a business trip, we chose the hotel due to have it having an Executive Lounge which we were to use as our office/ meeting area to go through 2024 plans. Unforeseen issues meant that the whole day the lights weren't working yet no member of staff ever was bothered to update us or willing to discuss a refund due to the room being hardly usable throughout. Sad as I felt the bar/ reception staff were great and the room was okay. Location for Liverpool ONE and Albert Dock is good.

I A (Izzy)

5/5

9 Jan, 2024

Amazing view , location , staff We booked directly with Hilton and get a cheaper rate than the online websites . We left early so had no chance to try the breakfast there. Staff is super friendly The room was near to elevator, we heard few noises but it on early time later on the hotel was quite so we slept well with no disturbances. Bath in the room was super nice to chill Super clean room Lovely view We will come back again Liverpool

Jon Gray

1/5

21 Dec, 2023

Let me expand on my initial review. The staff, with the exception of a couple, are rude and obnoxious. They insisted we had not paid through a well known booking site and in front of a crowded reception told us we had to pay to obtain access to our room. My wife did this and whilst I rang the booking site, she went back down to reception to explain that they had had payment. The manager promised to refund all charges, some 19 days later - nothing. Emails go unanswered not only to the hotel but also the support (non-support) team. The room was dimly lit, the bed uncomfy, the pillows could have been used to build the place, the heating didn't work and the breakfast was cold and missing ingredients. Location wise it is perfect, shame about everything else. Looks like I will have to take action to recover my money. I'd never stay there again, even if the stay was free.

Jordan Hunt

4/5

27 Nov, 2023

Stayed here at the end of September for an early birthday week celebration. There was some confusion when booking it through the Hilton membership but got sorted in the end. Enjoyed the room we had on the 3rd floor. Bed was comfy and the cleaners did a good job every day to maintain a spotless room. The breakfast was underwhelming to be honest, not too many options and was edible but nothing to shout out. Can't comment on the evening meals as we eat out the nights we were there. Overall a good stay and it's definitely ideal for the location

Mr B

4/5

27 Nov, 2023

Lee J

2/5

18 Dec, 2023

I A (Izzy)

5/5

9 Jan, 2024

Jon Gray

1/5

21 Dec, 2023

Jordan Hunt

4/5

27 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.