Hilton Makkah Convention Hotel

4.4/5(9.94K Reviews) rating

5 Star Hotel

Hilton Makkah Convention Hotel exterior_detail

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About hotel

Experience the epitome of luxurious and convenient accommodations at the unparalleled Hilton Makkah Convention Hotel. Located in the heart of Mecca, just a stone's throw away from the grand Great Mosque, this 5-star hotel offers an idyllic oasis of peace amidst the bustling city. From the moment you enter one of the 764 air-conditioned rooms, you will be captivated by the modern and expansive design. Each room is equipped with high-quality amenities, including fridges and minibars, ensuring that every comfort is at your disposal. And for your leisure, there is a 49-inch flat-screen television with premier channels, perfect for relaxing after a day of exploration. Stay connected with complimentary Wi-Fi throughout the hotel, providing you with the opportunity to share your cherished moments with your loved ones. The sleek and chic bathrooms feature showers, hairdryers, and a laptop-compatible safe for your convenience. And for business travelers, take full advantage of the 24-hour business center, complimentary newspapers, and dry-cleaning services. But what truly sets the Hilton Makkah Convention Hotel apart is its prime location. Encompassed by alluring attractions and landmarks, such as the As-Haabee Exhibition and Alkhalil Courtyard, exploring the city has never been simpler. And for those eager to visit the Kaaba and Abraj Al-Bait Towers, they are only a short drive away. Plus, with the King Abdulaziz Intl. Airport just 97.3 kilometers away, your journey to this exceptional hotel will be effortless. Indulge in delectable international cuisine at Al Mustafa, one of the hotel's three restaurants. For a quick snack or a cup of java, head to the coffee shop, or unwind with a refreshing beverage at the bar/lounge. And make sure not to miss out on the scrumptious buffet breakfast, served daily from 6:30 AM to 11 AM for a nominal fee. For the unparalleled experience of luxury and convenience, book your stay at the Hilton Makkah Convention Hotel. With its expansive conference center spanning 17761 square feet, it is also the perfect venue for hosting events. Come and discover the true essence of Mecca, with a stay at this exceptional hotel. Book Hilton Makkah Convention Hotel Online now and enjoy affordable Hilton Makkah Convention Hotel room prices. Conveniently located at Jabal Omar21955, Saudi Arabia, this hotel offers budget-friendly accommodations suitable for a wide range of travelers. Don't wait, book your stay now and experience the luxury, convenience, and affordability of Hilton Makkah Convention Hotel.

Highlights

• Benefits both casual and business travelers • Central location within walking distance to key attractions • 5-star luxury hotel with 764 air-conditioned rooms • Near Great Mosque of Mecca (1.4 km) • Short distance from As-Haabee Exhibition (0.4 km) and Alkhalil Courtyard (0.7 km) • Minutes from Souk Al-Khalil (0.7 km) and King Fahad Gate (1 km) • Convenient amenities including free WiFi and concierge services • 24-hour business center and event facilities • 3 on-site restaurants and bar/lounge • Total area of 17761 square feet for conferences and events • 97.3 km from King Abdulaziz Intl. Airport • Accommodations include refrigerators, minibars, and premium TV channels • Buffet breakfast available daily for a fee • Laptop-compatible safes in rooms for added security.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

764

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

On-Site parking

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹15,389

₹16,212

5% OFF

+ ₹2,985 taxes / night

Earn 183 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹15,389

₹16,212

5% OFF

+ ₹2,985 taxes / night

Update Price

Earn 183 Reward Points

Amenities

Location

_______, Mecca, 21955

View on Maps

Ratings & Reviews

4.4/5

9.94K Ratings

Mairaj Syed

2/5

21 Jan, 2024

Had a very bad experience at this hotel. The reception always showed carelessness and were unfriendly. The security staff and their manager/supervisor (guy wearing white Saudi dress) at the main entrance/gate was rude, incompetent, unhelpful and unfriendly. We waited for 30 mins outside the hotel and shared the car details numerous times before they allowed the driver to enter the hotel. This service is poorly managed and the manager/supervisor ignored my complaint and also told the security guard to ignore my complaint. The restaurant was getting very crowded in the morning and it was not easy to find table or get the hot food. I also didn’t like the quality or taste of the hot food. The juice in the juice bar (near the staircase) was not cold and it was not of good quality. Room condition was also poor. Carpet in the hallway and room was dirty. Staff walk on the carpet with their shoes. There was issue with certain switches and it was difficult to control the lights individually. The shower was leaking. The bar fridge was broken so we could not use it. I expected much better service and quality for the price I paid.

Muhammad kah

4/5

30 Dec, 2023

Breakfast is excellent and the restaurant managers are very nice. However, the carpeting in hallway and rooms are old. Some couches/arm chairs needs deep cleaning or replaced all together. Location is fair due to the fact that there’s construction and it takes little uphill climb to get to the hotel from masjid. The managers seems concerned about guests opinion but all they have to do is look at past comments and rectify those issues. Then the ratings should improve.

cucu

4/5

29 Jan, 2024

I stayed in the Executive Twin Suite with Haram view rooms with my family. Overall the service was good and the workers were extremely polite. The rooms' view was extremely beautiful and the food was amazing. However, the rooms were not very clean. Other than that, especially in vip dinner area, executive lounge team member Mr. Mahmoud Rahman was very polite and very helpful. He made us feel so welcomed and checked on us to make sure that we are satisfied with the service.

Numan Jan

4/5

19 Jan, 2024

I reserved and paid for a king executive suite. However, I received a queen bed in the suite. Would suggest to properly advertise. Furthermore, it seems that the reception staff was fresh/green and not aware of the services/products being sold by the hotel. The trainees had mentors but they seemed to be quite busy themselves. Perhaps we arrived when the hotel was not properly staffed.

Mairaj Syed

2/5

21 Jan, 2024

Muhammad kah

4/5

30 Dec, 2023

cucu

4/5

29 Jan, 2024

Abu Saffaanah

3/5

18 Dec, 2023

Very secured hotel with a decent view. Quad room is under average for the price paid. No extra blankets. They take forever to come clean or change linen. The worst part is that it's up a hill, which makes it extremely challenging if you have a pram or wheelchair as there's no sidewalk for it. Always a queue at a reception. Parking is ridiculously expensive!!

Numan Jan

4/5

19 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.