Hilton Shenzhen Futian

4.3/5(267 Reviews) rating

4 Star Hotel locationPin

Shenzhen, Guangdong

185

1/185

About hotel

Welcome to the lavish and upscale Hilton Shenzhen Futian hotel, located in the heart of bustling Shenzhen. Our exceptional 4.5-star property boasts a prime location, just a quick 5-minute drive from the Huanggang Border Crossing and Shenzhen Convention and Exhibition Center. Our enviable address at Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Guangdong518000, China makes it easy for travelers to reach us. Explore the city and stay comfortably in our 320 spacious guestrooms thoughtfully designed with luxurious amenities. Take in the stunning city views from our sweeping floor-to-ceiling windows, or relax in your personal bathtub. Stay connected with high-speed internet access and enjoy the convenience of our dedicated housekeeping team, who ensure that your room is always pristine and stocked with essentials. Looking for adventure in the city? Our hotel is just a short stroll away from popular attractions like Shenzhen City Hall, Shenzhen Central Park, and the lively Huaqiangbei shopping district. For business travelers, we offer close proximity to Shenzhen Civic Center and Shenzhen Convention and Exhibition Center. Unwind and rejuvenate at our stunning outdoor pool or indulge in a relaxing sauna session. Keep up with your fitness routine at our state-of-the-art 24-hour fitness center. Our corporate guests can also take advantage of our fully-equipped business center and 25,000 square feet of flexible conference space. Satisfy your taste buds at our exquisite on-site restaurant, MIS.U, serving delectable international cuisine. Enjoy expertly crafted cocktails at our elegant bar and lounge, or order 24-hour room service for convenience. Experience the perfect blend of luxury and affordability at Hilton Shenzhen Futian. Book your stay with us online and take advantage of our affordable Hilton Shenzhen Futian room prices. Make your reservation now and embrace the effortless elegance of this vibrant city. Book Hilton Shenzhen Futian Online today and make the most of your trip!

Highlights

• National rating: Based on our rating system • 4.5-star hotel in the heart of Shenzhen • 5-minute drive to Huanggang Border Crossing and Shenzhen Convention and Exhibition Center • 11.7 km from Happy Valley and 12.1 km from Window of the World • Luxurious 320 guestrooms with minibars and LCD televisions • Pay movies and Wi-Fi available for a surcharge • Close proximity to Shenzhen City Hall, Shenzhen Central Park, Huaqiangbei, and more tourist attractions • An outdoor pool, sauna and 24-hour fitness center for relaxation • Business amenities include a business center, express check-in, and express check-out • 2 on-site restaurants serving international cuisine • Buffet breakfast available daily from 6:30 AM to 10:30 AM for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

320

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 800.00.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 800.00.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹9,060

₹10,265

12% OFF

+ ₹1,384 taxes / night

Earn 104 Reward Points

Select Rooms

OPTION 1

Refundable

₹9,060

₹10,265

12% OFF

+ ₹1,384 taxes / night

Update Price

Earn 104 Reward Points

Amenities

Location

Futian, Shenzhen, Guangdong, 518000

View on Maps

Ratings & Reviews

4.3/5

267 Ratings

O H

2/5

14 Sep, 2023

Very mixed review. This place deserves a 2.5 star with everything. Check in was good. Breakfast second floor girl named Jinny or something like that was amazing and super helpful. The breakfast was also very good. The hotel smelled disgusting everywhere. The bathroom was good. The room was so old and felt decrepit. Even the curtains felt disgusting and was ripped. Room also tiny. I felt disgusting going to sleep. Bed and pillows were good though but I was curled up with how disgusting the room felt. Room service was a disaster. The towels were great - best I’ve used in Shenzhen. For the price per night this is a very bad value. The executive lounge SUCKED. Overall this is a 2.5/5 rating. I wouldn’t go back to sleep. But I would go back to eat breakfast.

Tommy Lim

3/5

18 May, 2023

I'm a frequent Hilton guest and am usually satisfied with the room and service. Here, I found the rooms to be old and the housekeeping to be subpar, especially the bathroom. There's still a chance it could be a nice option with some deep cleaning and repairs. My two cents.

Angelo A

5/5

24 Jun, 2022

I travel to China quite frequently for work. This hotel is 1st class. Right in the heart of the financial district. It is very clean and accommodations are great. The restaurant serves 1st class quality throughout. The lounge on the main floor is present for an afternoon Tea..

Luca Casillo

1/5

26 Jul, 2019

When there is no communication that means impossibility to get hotel services. Nobody speaks English at the concierge and not even at the front desk. A five stars hotel unable to serve you a coffee and a glass of water. a room service unable to get your order because of missing English speaking employers. Key problems every day, you have to make a 10 minutes Line to ask help to the reception and after that nobody can help you anyway. Also my room was located at 21st floor but facing some work down the street... noise from there all day and night. Unacceptable. Highly not recommend. After my complaints about this I get a dish with an apple and a banana.

Martin Roethig

4/5

15 Sep, 2019

Nice modern hotel. The hotel is located in the business district of Futian and close to the Civic Center. The staff is very friendly and the rooms are modern. If you there for business the hotel is prefect but if you there for leisure there is limited amount of restaurants and entertainment options. It is close to the metro and there are many constructions in the area so the situation might be very different in two years. Nevertheless, if staying Shenzhen I would stay there again also due to the fact that I'm a Hilton loyalty member.

O H

2/5

14 Sep, 2023

Tommy Lim

3/5

18 May, 2023

Angelo A

5/5

24 Jun, 2022

Luca Casillo

1/5

26 Jul, 2019

Martin Roethig

4/5

15 Sep, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.