HIT Hostel

4.1/5(70 Reviews) rating

2 Star Hotel locationPin

Auckland, Auckland Region

1/91

About hotel

Welcome to the HIT Hostel, the perfect blend of luxurious comfort, unbeatable convenience, and endless exploration opportunities. Located at 145 Karangahape Road1010 in the vibrant heart of Auckland's Central Business District, our hostel offers affordable accommodation options for all types of travelers. Conveniently situated within walking distance of popular attractions such as the bustling Karangahape Road and the famous Queen Street Shopping District, our HIT Hostel is the ideal base for exploring everything Auckland has to offer. But our prime location is just the beginning. Our property boasts ten guestrooms, each equipped with microwaves and shared kitchen facilities, ensuring that you have everything you need for a comfortable stay. Relax in our soothing shared spaces, including a beautiful garden and terrace with stunning views of the city. Looking for adventure? Our knowledgeable and multilingual staff are always on hand to assist with booking tours and activities. Plus, stay connected with complimentary wireless Internet access throughout the property and have peace of mind knowing that the University of Auckland, Aotea Centre, and Auckland City Hospital are all just a leisurely stroll away. For those seeking a deeper cultural experience, the Auckland Ferry Terminal and Sky Tower are just a short distance away. Immerse yourself in the diverse culture and rich history of this vibrant city. At HIT Hostel, we prioritize the comfort and satisfaction of our guests. This is reflected in our own rating system, ensuring that you receive nothing but the best during your stay with us. Don't wait any longer, book HIT Hostel room prices online now and discover Auckland like never before. A world of affordable comfort and thrilling adventures await you at our HIT Hostel.

Highlights

• In the heart of Auckland's central business district • Steps away from popular shopping and entertainment street, Karangahape Road • Only 1.7km from Auckland airport and 2.4km from the railway station • Budget-friendly hostel with 10 guestrooms and shared kitchen facilities • All rooms equipped with microwaves and complimentary wifi • Walking distance to major tourist attractions like Sky Tower and Auckland Ferry Terminal • Enjoy scenic views from the terrace or garden while staying connected with free wifi • Business amenities include express check-out, multilingual staff, and laundry facilities • Perfect for both casual and business travelers with a range of room options available

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Show all Amenities

General Amenities

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of NZD 50 will be collected before check-in..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of NZD 50 will be collected before check-in..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-out is available.

Pet Policy

Pets not allowed.

₹3,621

₹4,989

27% OFF

+ ₹594 taxes / night

Earn 42 Reward Points

Flat ₹602.13 off included with coupon INTSTAY

Select Rooms

Double Studio Room, Shared Bathroom

Smoking policy – non-smoking available

Ironing facilities

Desk

Shower

Housekeeping - daily

Hairdryer

Toaster

Stovetop

Microwave

Oven

See All

OPTION 1

Refundable

₹3,621

₹4,989

27% OFF

+ ₹594 taxes / night

Update Price

Earn 42 Reward Points

Flat ₹602.13 off included with coupon INTSTAY

Amenities

Location

Auckland CBD, Auckland, Auckland Region, 1010

View on Maps

Ratings & Reviews

4.1/5

70 Ratings

Rachel Ng

2/5

23 Oct, 2023

The location was convenient and the staff were friendly. But everything else was bad. I've been staying in hostels all around NZ for the past 10 months and this is the worst hostel I've ever stayed in. The dorm room had no window and smelled horrible. They didn't provide duvets, only a thin blanket that was dirty and covered with hair. Almost everyone in my room was sleeping in sleeping bags. It gets pretty chilly at night! The kitchen was always filthy with dirty dishes piled around. The entire hostel smelled like cigarette smoke because the smoking area led right into the hostel. For $45/night, it was a rip off. I also think the place is a fire safety hazard. Would suggest to pay a bit more to get decent accommodation elsewhere.

Tina Bogaard

1/5

17 Dec, 2023

Booked because close to Auckland Hospital but no parking close to unpack. Room is like a concrete escape room. One light in ceiling - no window - not even a bedside light. TV is on wall and unable to be pivoted so difficult to see from bed - there is only a stool in the room so bed is the only place to really sit. There is a bar fridge, microwave and jug in the room but no tea/coffee/milk. Unable to cancel booking as charged the morning of check-in. Would not recommend if wanting more than a VERY basic hostel experience - certainly not worth $130 per night for a single room.

Jeff Bauer

1/5

29 Sep, 2023

This is the worst place I have ever stayed at in Auckland. They don't state it in their listing but the hostel is in a basement with a club above it on one side and a retail store on the other. Both places play music day and night. LOUD music. The club plays their music during club hours. So, 2am you can hear loud music while the ceiling vibrates with speakers on top of it. Imagine trying to sleep next to a giant speaker in a nightclub and that's it exactly. The manager is very nice and tries to be accommodating but there's nothing he can do about the location. Of course, if they included that fact in their listing- nobody would stay there. Virtually everyone who works there is from South America so all Spanish speakers staying there are allowed to be as loud and obnoxious as they want. But only them. The issue is it's a small place and they take up the common areas and the kitchen at all hours and are quite loud. They know they can do whatever they want so they just ignore the other guests and behave as loudly and rudely as they want. However, for the short time the manager is there during the day, they behave. That's it though. Between the obnoxiously loud constant yelling in Spanish and the nightclub blasting music nightly, this is not a place to rest, relax, sleep or feel comfortable. There are plenty of other less expensive places in the city centre to choose to stay. Please learn from my mistake and literally stay anywhere else to avoid the stress and frustration.

Film Comrades Production Corporation (God Bless America)

5/5

21 Nov, 2023

I would like to thank Dave the manager, he was very accommodating and welcoming. On my check out day he helped book me a rideshare as my phone was not working. He escorted me all the way to the driver making sure I was in the vehicle safely. What a superb customer service considering I was a newcomer guest! I booked private rooms, one ensuite and the other double share for two nights on a separate booking , and on arrival I was checked in by a warm and friendly staff, Matthias, he greeted me, took my backpack with a smile and at the reception counter he told me that I've been upgraded to stay in the same room by the manager and I didn't have to move to another room. I was so happy! I get to stay in the same room for a free upgrade. I got a corner room and it was super quiet. Matthias had courteously provided me earplugs which was not needed during my stay. Surprisingly my room was quiet the entire 2 nights I was there. I only heard occasional footsteps and very minimal conversations heards across the hall ways but didn't bother me at all and for a hostels that's normal. Soundproofing was quite good. The room across me was a dorm full of other backpackers and they were so quiet it worried me lol. I thought it was nice and thoughtful of them to have shown welcoming and respectful gestures to other guests. I wish I had the chance to socialized with them but I was tired and slept all day. At night I went to the nice Japanese Yakitori Bar (Chef Ken). Contrary to what others complained about HIT being basement built, I actually do like that the hostel has an edgy industrial vibe to it, yes it is basement type of hostel but that way, it's underground and you don't hear noises from the street and the door is 24/7 locked with a key code system that only guests are allowed to enter and exit. Lucas was also wonderful. The staffs are Mediterranean or South Americans and they're hospitable well trained, professional, fluent in English. Gosh some people commenting here against a race are so racist. I had no issues with any nationalilites or communicating with them at all. Plus Hispanics are warmer and chatty people in my experience. Toilets, showers, beddings, sheets, pillows, smelled good, all clean, TV worked, fan, aircond worked, heating system. What I loved most was there is a electrical water kettle in my room! I get to make hot chocolate and hot cup noodles. My stay at HiT was comfortable, safe, had a quiet sleep, smooth free, wonderful just wonderful! Would defo come back! Thank you Dave, Matthias and Lucas you are wonderful hosts and gentlemen!

Rachel Ng

2/5

23 Oct, 2023

Tina Bogaard

1/5

17 Dec, 2023

Jeff Bauer

1/5

29 Sep, 2023

Film Comrades Production Corporation (God Bless America)

5/5

21 Nov, 2023

Honoka Kawashita

5/5

2 Oct, 2023

I have stayed this hostel for a month. Anyway the staff is very friendly and kind. Matias is divine and Cris is adorable, Rian is helpful, Flavia is powerful. I want to praise my decision. I’d love to go again if they are still there.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.