Hoianation Villas Hotel

4.1/5(59 Reviews) rating

3 Star Hotel locationPin

Hoi An, Quang Nam

1/98

About hotel

Welcome to Hoianation Villas Hotel, a luxurious retreat in the heart of Hoi An, Vietnam, that caters to discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the Tan An area, our hotel is within walking distance of iconic landmarks such as Phuoc Lam Pagoda and Chuc Thanh Pagoda, offering easy access to the rich cultural heritage of this ancient town. With 15 individually decorated guestrooms featuring private pools, our hotel exudes elegance and exclusivity, providing a tranquil oasis for relaxation and rejuvenation. The seamless integration of lavish furnishings, art collections, and personalized service ensures a comfortable stay for every guest. Pamper yourself at our state-of-the-art spa, indulge in exquisite dining options that celebrate local flavors and international cuisine, and enjoy recreational amenities such as an outdoor pool and bicycles for rent. Our attentive staff, concierge services, and roundtrip airport shuttle further enhance the guest experience, making your stay truly unforgettable. Immerse yourself in the vibrant culture and attractions near Hoianation Villas Hotel, from the Riverside Hoi An to the Assembly Hall of the Cantonese Chinese Congregation, each adding a touch of local charm to your visit. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, our hotel caters to your every need. Book your stay at Hoianation Villas Hotel online today and experience the epitome of luxury and hospitality in Hoi An. Address: 19 Huynh Thuc Khang, Tan An, 560000, Vietnam..

Highlights

• Conveniently located in Hoi An (Tan An), within walking distance of Phuoc Lam Pagoda and Chuc Thanh Pagoda • Close proximity to key attractions such as Riverside Hoi An, The Old House of Phun Hung, and Hoi An Museum • Easy access to Da Nang Intl. Airport (DAD) at just 26.5 km away • 15 individually decorated guestrooms with private pools for a luxurious stay • Complimentary wired and wireless Internet access available in all rooms • On-site spa offering massages and body treatments for ultimate relaxation • Recreational amenities include an outdoor pool and bicycles for rent • Concierge services, hair salon, and complimentary Wi-Fi for added convenience • Business amenities such as wired Internet access, dry cleaning/laundry services, and a 24-hour front desk • Dining options at the hotel's restaurant with room service available during limited hours • Complimentary local cuisine breakfast served daily from 7:00 AM to 10:00 AM • Unique selling points include personalized concierge assistance and exclusive spa services • Scenic views and sustainable practices to cater to discerning travelers • Structured bullet point format for clarity and readability • Highlights tailored to cater to both leisure and business travelers across various hotel categories.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

Terrace

Concierge desk

Bicycle rentals

Children's Pool

Pool Table

Airport shuttle service

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

Terrace

Concierge desk

Bicycle rentals

Activities

Children's Pool

Pool Table

Services

Airport shuttle service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

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Amenities

Location

19 Hu_nh Th�c Kh�ng, Hoi An, Quang Nam, 560000

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Ratings & Reviews

4.1/5

59 Ratings

Neill Hobson

5/5

19 Nov, 2023

Lovely little hotel in Hoi An. Really friendly staff who can speak and understand English. Rooms are spacious and clean. Shower is amazing ! Bikes are available to get into town, 5-10 minutes away. Set in a nice area. Great venue for money.

Filip Fula

5/5

6 Aug, 2023

We had a wonderful week at Hoianation! The staff was so friendly and helpful, the room was spacious, and the WiFi was fast. Loved the free bikes and the swimming pool. The breakfasts were a delicious start to each day 😋

Song-Nian Ang

1/5

13 Jan, 2023

Booked 3 rooms on the ground floor. Check-in was fine and Louis’ team were accommodating to our later-than-expected check-in time at around 8pm. After checkin, confronted with a strong smell in Rm 103 ( the one with windows facing the pool), to find a serious case of mould in the corner of the room beside a bed. Toilet roll holder in the bathroom infested with insect eggs. Contacted Louis, who was prompt to reply and provide assistance. Was immediately offered room 203 upstairs. Moved and found a used toothbrush and toothpaste on the bathroom window ledge, accompanied by a dusty air freshener. Algae was found on toilet roll. Wall and area behind the bed’s headboard was found to be dirty and dusty, with traces of insect eggs, cigarette box and disposable spoon. Next morning, drew curtains open to find MORE mould on ledges of window, conveniently covered by the curtains. Morning light provided perfect view of dust accumulated below beds. We moved out immediately. For clarification and transparency, we paid a total of SGD$450 for three nights via Airbnb and were offered a refund of VND4,400,000 from Louis, an equivalent of two nights’ stays worth. We did still pay for a night’s stay. - Louis’ prompt service is still commendable, despite the disappointing stay at Hoianation. we hope the level of cleanliness and hygiene can be looked at thoroughly and be given serious attention. Mould is not just a cleanliness issue, but more importantly a matter of hygiene and health-related concern. We hope the situation will improve to better serve guests at the airbnb in the near future.

Janina König

1/5

19 Mar, 2020

I can not recommend booking the hotel. For this we have a lot of points: 1. The address is wrong. It is not in the center of Hoi An. 2. We had announced that we would arrive early in the morning after a long overnight bus ride and had asked to judge the room earlier. The hotel was not hardly visited, with us 2 more rooms were occupied. Therefore incomprehensible that you are unable to fix the room earlier, even though we were told that you would take care of it. 3. A total of € 500 was stolen from us in the apartment. We tried to find a solution. So far we have not received the money back. And I think we won‘t get it back. 4. Breakfast was the worst we have had in Vietnam. We can only recommend eating outside. 5. As we checked the bill by check-out, they wanted us to pay the breakfast. But this was in the offered price included.

Neill Hobson

5/5

19 Nov, 2023

Filip Fula

5/5

6 Aug, 2023

Song-Nian Ang

1/5

13 Jan, 2023

Oisin Hughes

5/5

9 Apr, 2023

Stayed here for 4 nights. Hotel is very clean and the pool is really nice. Staff are also extremely helpful. Highly recommend

Janina König

1/5

19 Mar, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.