Holiday Emerald Hotel

4.6/5(369 Reviews) rating

3 Star Hotel

143

1/143

About hotel

Located in the heart of Hanoi's captivating Old Quarter, the Holiday Emerald Hotel invites travelers to experience a convenient and delightful stay. Discover the vibrant city just a short 10-minute walk from the renowned Hoan Kiem Lake, where the energy of Hanoi thrives. Step into one of the hotel's 21 air-conditioned rooms, each beautifully furnished with modern amenities to cater to your every need. Indulge in the comfort of a fully stocked minibar and unwind as you immerse yourself in the captivating world of cable programming on the LCD television. Stay connected with complimentary wireless internet access, ensuring you are always connected to the digital realm. The private bathrooms, a haven of tranquility, are meticulously equipped with complimentary toiletries and hair dryers, ensuring your utmost convenience. Prepare to embark on a sensory journey through the rich tapestry of Hanoi's culture and history. Explore beyond the hotel's doorstep and discover a wealth of attractions within easy reach. Immerse yourself in captivating performances at the Vietnamese National Tuong Theatre or wander through the bustling Hang Gai Street, where local artisans showcase their exquisite craftsmanship. Delve into the soul of Hanoi at the Vietnam National Tuong Theatre, where the essence of the city's cultural heritage comes to life. For those seeking a moment of serenity amidst the bustling city, ascend to the hotel's terrace and be greeted by breathtaking views of Hanoi's skyline. Stay connected throughout your stay with complimentary wireless internet access, ensuring you are always in touch with the world. Should you require any assistance, our dedicated concierge services are at your disposal, ready to cater to your every desire. Business travelers will find solace in our well-equipped business center and the round-the-clock presence of our attentive 24-hour front desk. For added convenience, we offer dry cleaning and laundry services, ensuring you always look your best. Bid farewell to travel stress with the option of a roundtrip airport shuttle or a train station pick-up service, ensuring a seamless arrival and departure. Awaken your senses each morning with a delightful breakfast, showcasing the finest local cuisine, served in our inviting dining area. With its central location and a range of comfortable amenities, the Holiday Emerald Hotel is the perfect choice for travelers seeking affordable accommodations suitable for a variety of people. Book Holiday Emerald Hotel online now and experience the vibrant tapestry of Hanoi. Address: 24 Hang Manh, Hoan Kiem, Vietnam.

Highlights

• Conveniently located in Hanoi's Old Quarter, within a 10-minute walk of Hoan Kiem Lake and Vietnamese National Tuong Theatre • Air-conditioned rooms with minibars, LCD televisions, and complimentary Wi-Fi • Close proximity to popular attractions such as Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi • Terrace with stunning views, complimentary Wi-Fi, and concierge services • Business amenities include a business center and 24-hour front desk • Local cuisine breakfasts available daily • Only 0.6 km from the nearest railway station and 28.6 km from Noi Bai Intl. Airport

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,381

₹4,692

28% OFF

+ ₹424 taxes / night

Earn 38 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,381

₹4,692

28% OFF

+ ₹424 taxes / night

Update Price

Earn 38 Reward Points

Amenities

Location

H�ng Gai, Hanoi

View on Maps

Ratings & Reviews

4.6/5

369 Ratings

Alison Waddell

5/5

23 Oct, 2023

My sister and I had a fantastic four night stay here! Room was spacious, beds comfy! Perfect location in the old quarter of Hanoi, so much to explore. The staff, Jenny, Kate, Lam and David and all the other staff were incredible and so helpful in every way. Breakfast was amazing, fabulous chef😊 Hotel lovely and clean, air conditioning great!

Tamara Lucas

3/5

12 Dec, 2023

This hotel was recommended to us but unfortunately, it was just satisfactory. Considering the 3 star rating, we were charged more than a 4 star hotel - which was very disappointing after we travelled throughout Vietnam and stayed in various hotels/prices. Because of the inflated price charged, the room and buffet breakfast was mediocre. However, a special commendation to Jenny who was by far the friendliest and willing to help us with any queries.

GuideGift

5/5

24 Oct, 2023

Everything, staffs here are so nice and polite. Good location and comfortable, clean room everyday and functional room. Thank you for Jenny, Brian, Kate for your great support and hospitality. You all did a great job When we have a chance to go back to Hanoi , I will go back to your hotel for sure. Also high recommended hotel.

Uroš Černuta

5/5

28 Dec, 2023

Amazing Stay and Atmosfere! The hotel has the best location in Hanoi Old Quarter. It is within walking distance to all main attractions. We stayed in the room on the third floor which was very comfortable. Also breakfast was very delicious. But the true gem of the hotel is hospitality of the hotel staff! Thanks to Jenny and all the team everything was amazing. They helped us with sim card installation, organization of cruising on Halong Bay, transportation to further destionations, etc. We will definitely come back again! Highly recommended for couples and families with children.

Alison Waddell

5/5

23 Oct, 2023

Tamara Lucas

3/5

12 Dec, 2023

GuideGift

5/5

24 Oct, 2023

Libra Owl

5/5

25 Jan, 2024

Family deluxe suite with window is excellent, clean and comfortable. Breakfast is also good. Thanks receptionist Kate reply my messages before I arrived.

Uroš Černuta

5/5

28 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.