Holiday Inn Berlin - City East Side, an IHG Hotel

4.5/5(2.08K Reviews) rating

4 Star Hotel locationPin

Berlin, Brandenburg Region

Holiday Inn Berlin - City East Side, an IHG Hotel exterior_detail

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About hotel

Welcome to the vibrant and lively city of Berlin, where the bustling Friedrichshain neighborhood is home to the 4-star Holiday Inn hotel. Proudly awarded the official star rating from Hotelstar Union, our hotel offers luxurious and comfortable accommodations for every traveler. Take advantage of our prime location and enjoy easy access to popular attractions like the East Side Gallery, Simon-Dach-Strasse, and Boxhagener Platz, perfect for those looking to explore the city. Our hotel boasts 217 modern and air-conditioned rooms, each equipped with a flat-screen TV, free Wi-Fi, and private bathroom with complimentary toiletries. Our dedicated staff provide world-class hospitality and impeccable service, ensuring your stay is pleasant and carefree. Don't worry about a thing, as our daily housekeeping keeps the environment clean and inviting throughout your stay. Looking for a convenient way to stay connected? Take advantage of our complimentary Wi-Fi and keep in touch with loved ones back home. Keep up with your fitness routine in our on-site fitness center, or explore the city on two wheels with our available bicycle rentals. And when it's time to get down to business, our 1399 square feet of conference space and business amenities, such as a business center, express check-in, and express check-out, make it easy to hold meetings and events. After a day of exploring, indulge in a delicious meal at our Open Lobby restaurant, complete with a bar/lounge. Or, for a more private option, enjoy the convenience of room service during limited hours. And don't forget to start your day right with our daily buffet breakfast, available from 7 AM to 10:30 AM. For those arriving by air, our hotel is only 23.8 km from the Berlin (BER-Brandenburg) airport. And for your convenience, on-site parking is available for a fee. Don't hesitate, book your stay at the Holiday Inn Berlin - City East Side, an IHG Hotel room prices, and experience the epitome of Berlin's hospitality. Let us make your travel experience truly unforgettable. Book Holiday Inn Berlin - City East Side, an IHG Hotel Online. Don't miss out on the opportunity to stay in the heart of Berlin at Wanda-Kallenbach Str., BE10243, Germany.

Highlights

• 4-star hotel in heart of Berlin's trendy Friedrichshain area • Convenient location near popular attractions like East Side Gallery and Mercedes-Benz Arena • Short distance from Badeschiff and Alexanderplatz (2 km) • 217 air-conditioned rooms with free WiFi and flat-screen TVs • On-site restaurant and bar, with buffet breakfast available • Fitness center and bike rentals for recreation • 1399 square feet of conference space for business events • Business amenities such as business center, express check-in/check-out • Easy access to public transportation, airport (23.8 km) and railway station • Ideal for both casual and business travelers seeking a comfortable stay in Berlin

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

217

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Terrace

Bicycle rentals

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Terrace

Bicycle rentals

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

₹8,833

₹9,554

8% OFF

+ ₹682 taxes / night

Earn 95 Reward Points

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OPTION 1

Partial Refundable

₹8,833

₹9,554

8% OFF

+ ₹682 taxes / night

Update Price

Earn 95 Reward Points

Amenities

Location

Wanda Kallenbach Stra�e, Berlin, Brandenburg Region, 10243

View on Maps

Ratings & Reviews

4.5/5

2.08K Ratings

Fethi Boudabia

4/5

31 Aug, 2023

Nice calm hotel for deep sleep after a long day discovering Berlin. The location is a bit far from the main attractions of Berlin such as Brandenburg, tiergarten statue but what is also a plus for the location is that the wall of art is few steps only. The staff were helpful and welcoming. The hotel is near the 2 malls with good shops. From our windows we could see the Mercedes Benz Arena.

Jo Swann

1/5

22 Oct, 2023

Incompetent cleaners used chemical descaler to clean the kettles but did not rinse it out. At first I thought the problem was with the coffee as it tasted strange but I later realised the problem. I brought this to the attention of Holiday Inn at the reception and emailed the office. No response. What if it was a mother using the kettle to make formula for her baby? A baby can't tell you that it tastes strange. I explained my concerns, but still no response from the hotel. Incompetent and unable to address serious concerns about endangering the health of guests. Will report to health authorities.

Sean _

1/5

1 Oct, 2023

Stayed here over the summer where the wifi was glitchy the first day - I figured they were working something out on it. Then over the course of the next three days, it was mostly not working, so two stars off for this - wifi is a pretty necessary amenity when you are traveling and 99% of hotels have figured out how to get it to your room. Then when I went to notify the desk clerk about it and see if I could maybe get a breakfast included for the loss of this amenity, I was rudely rejected and informed I needed to come back during business hours and fill a form out before they could even respond to my complaint, so two more stars off for making your problem an even bigger pain in my butt.

David Nesbitt

4/5

1 Apr, 2023

Overall this is a great place. Extremely clean, nice breakfast, comfy beds, well sized rooms, very efficient reception staff. The rooms are nicely ventilated so you don’t wake up with that “stuffy” hotel head in the next morning. However, the bar was extremely slow, had very options available (many drinks from the menu were out of stock) and was a little substandard overall - the staff were slow and generally not taking their job seriously (laughing and joking and talking about other things while customers waiting). If the bar is improved then it would a 5 star.

Hoà Trịnh

3/5

29 Jul, 2023

-We had a problem with reservation. Since we were not able to book directly with the Holiday Inn Berlin - City East Side (no-one answered our call), we had to call to reservation center to book rooms. The reservation center gave us a WRONG quotation (although the guy from reservation center had confirmed that the price was correct). We had to pay DOUBLE PRICE for our stay. DON'T BOOK WITH reservation center!!! -The hotel does not have a mini fridge in rooms. Maybe we need a 5-stars hotel to have a fridge!!! -The wifi connection was disaster! We tried to ask receptionists for helps, but nothing worked. We gave up after many tries! It was the first time we had a wifi's issue in a 4-stars hotels!!!

Fethi Boudabia

4/5

31 Aug, 2023

Jo Swann

1/5

22 Oct, 2023

Sean _

1/5

1 Oct, 2023

David Nesbitt

4/5

1 Apr, 2023

Hoà Trịnh

3/5

29 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.