Holiday Inn Bristol City Centre, an IHG Hotel

4.1/5(1.23K Reviews) rating

4 Star Hotel locationPin

Bristol, England

Holiday Inn Bristol City Centre, an IHG Hotel exterior_detail

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About hotel

Welcome to the Holiday Inn Bristol City Centre, an IHG Hotel - your top choice for affordable and comfortable accommodations in Bristol, conveniently located on Bond Street, England BS1 3LE, United Kingdom. Immerse yourself in the vibrant heart of the city and experience the lively Saint Paul's neighborhood, full of top shopping destinations such as Broadmead Shopping Centre and Cabot Circus Shopping Centre, just a stone's throw away from our hotel. Step into one of our 155 spacious and modern guestrooms, complete with an LED television, complimentary Wi-Fi, and a private bathroom stocked with luxurious toiletries. Our hotel also offers a range of amenities, including a well-equipped fitness center, concierge services, and free Wi-Fi, so you can stay connected and in shape while on the go. Indulge in delectable British cuisine with a contemporary twist at our on-site restaurant, The Spot, or unwind with a drink at our stylish bar and lounge. For ultimate convenience, we offer 24-hour room service to our esteemed guests. Planning a special event? Our hotel features multiple event spaces, including a conference center spanning 3069 square feet (285 square meters), perfect for hosting any gathering. And don't worry about getting to and from our hotel - we're just a short 14.6 km (9.1 mi) away from Bristol International Airport (BRS). Plus, with self-parking available on-site, navigating the city has never been easier. At the Holiday Inn Bristol City Centre, an IHG Hotel, we are dedicated to providing our guests with a comfortable and hassle-free stay. Book now to take advantage of our affordable Holiday Inn Bristol City Centre, an IHG Hotel room prices and make your reservation online to secure your stay. Immerse yourself in the lively energy of Bristol and create unforgettable memories at our centrally located hotel.

Highlights

• Located in the heart of Bristol, steps away from shopping and entertainment at Broadmead and Cabot Circus. • 155 guestrooms with LED TVs, complimentary Wi-Fi, and private bathrooms. • Within walking distance of top attractions such as John Wesley's Chapel and Banksy Graffiti Mild Mild West. • Only 14.6 km from Bristol International Airport and conveniently close to the train station. • Perfect for both leisure and business travelers, with a fitness center, concierge services, and complimentary Wi-Fi. • Business-friendly amenities such as a business center, conference facilities, and express check-out. • On-site restaurant serving British cuisine and 24-hour room service. • Budget-friendly option for a luxurious 4-star experience.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

155

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Hiking

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 50.00.

We have included all charges provided to us by the property..

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 50.00.

We have included all charges provided to us by the property..

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

Bond St, Bristol, England, BS1 3LE

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Ratings & Reviews

4.1/5

1.23K Ratings

Dunia Ammari

3/5

4 Jan, 2024

Funny how a card of how “clean” housekeeping in the hotel is, yet a stain was smeared on one of the pillows that was on the bed exactly where that card was placed. I had to move a small cupboard because an item of mine fell behind it and i was extremely shocked that i have found all this dirt and misplaced items were right there!!!! That cupboard was probably never moved since the opening of this hotel. Housekeeping “cleaned” and “tidied” our room but our used tea cups were still there right on the bedside table after they left. Kitchen supplies werent replaced with new ones and in the bathroom the toilet paper was almost finished and was also never replaced with a new one. Such things are only supplied for us once we call the reception and ask for them. In my experience, the only pro of this hotel is its very convenient location. It is located right in the center with many places that are just walking distance away.

Marcus Eden-Ellis

4/5

19 Dec, 2023

You know what to expect from Holiday Inn. It's the MacDonalds of the hotel world. Our room was clean and spacious. Major issues was the height of the bath to climb into the shower. Why do hotels still have baths? Very friendly receptionist and good location. Parking is expensive but I guess that comes with the city centre location. A good breakfast.

Kev swansea

5/5

12 Jan, 2024

Had a great stay here, very central location and very comfy and well equipped rooms .Very friendly and helpful staff nothing was too much trouble , the food here was also of a very good standard, our evening meal was excellent with plenty of choice on offer as was the Breakfast menu. Very enjoyable stay and will definitely be back.

Jo Mears

3/5

25 Nov, 2023

The staff are mostly polite but very short on staff and have no maintenance person on call for night time emergencies. I had no electricity the first night I stayed here and was left without. The food was very limited in the food room. A few days later , I found a mouldy dish in my mini fridge. Day 10 I had a leak coming from my bathroom light and was told they could do nothing the next day. I was given a key for a hotel room 2 doors down which would mean either leaving my autistic 8 year old alone or my 3 year old, depending on who needed to use the loo. I am a single mother in a very vulnerable position and I feel they could have done more as the building is in disrepair in the areas most dont see. The security guard was inappropriate when it came to my 3 year old and used his camera on her without my permission. I wouldn't see that I've had the best experience at the bond street holiday inn.

Dunia Ammari

3/5

4 Jan, 2024

Marcus Eden-Ellis

4/5

19 Dec, 2023

Kev swansea

5/5

12 Jan, 2024

Jo Mears

3/5

25 Nov, 2023

Trevor Quinn-Thomas

4/5

2 Dec, 2023

The hotel was fine with the staff very polite and efficient. My only concern was 5 of my colleagues had their group bookings cancelled the week we were due to stay. I had booked late, and we ended up in 4 different locations. How do you book and pay for a room to have it cancelled at short notice? 🤔

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.