Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

4.4/5(4.14K Reviews) rating

2 Star Hotel locationPin

Santa Cruz, California

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel primary_image

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About hotel

Enhancing Santa Cruz experience at the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. Boasting an ideal location, this hotel sits at 1410 Ocean Street, California95060, United States, providing easy access to popular attractions like the Santa Cruz Beach Boardwalk and the Capitola Beach. Plus, with just a quick 3-minute drive or a short 6-minute walk, you can enjoy the breathtaking Monterey Bay or explore the vibrant Santa Cruz Wharf. The hotel features 100 beautifully-decorated, air-conditioned chambers with modern amenities such as refrigerators, LCD televisions, and complimentary wired and wireless internet access. Relax in the comfort of your room and catch up on your favorite shows on the cable programming, or feel refreshed with the private bathrooms equipped with hairdryers, as well as complimentary toothbrushes and toothpaste. Additionally, the rooms also come furnished with desks, coffee/tea makers, and phones for free local calls. Conveniently situated near popular attractions like Ocean Street, Pacific Avenue, and Town Clock, the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel, is the perfect base for exploring the area. Plus, the hotel is also within close proximity to the Santa Cruz Mission State Historic Park, Mission Santa Cruz, and the Santa Cruz Museum of Art and History. Stay connected and relax at the same time with the hotel's free wireless internet access available throughout the property and take advantage of amenities such as the sauna. For business travelers, the hotel also offers express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self-parking is available for a small fee. Start your day right with a complimentary full breakfast, served daily at the hotel. Whatever your reason for visiting Santa Cruz may be, the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel, offers affordable accommodations suitable for a variety of people. Don't miss out on the chance to stay at this gem of a hotel and book Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Online today. Additionally, with its convenient location near the Norman Y. Mineta San Jose Intl. Airport, Watsonville, CA Municipal Airport, and the Monterey Peninsula Airport, it's the perfect choice for travelers near and far.

Highlights

• Convenient location in Westside Santa Cruz • 3-minute drive from Santa Cruz Beach Boardwalk • 6 minutes from Capitola Beach • 2.9 km from Monterey Bay • 3 km from Santa Cruz Wharf • Close proximity to popular tourist attractions such as Santa Cruz Mission State Historic Park and Santa Cruz Beach Boardwalk • Luxurious, well-furnished rooms with modern amenities • Free Wi-Fi and wired internet access • Mini-fridges and LCD TVs in rooms • Complimentary full breakfast served daily • Sauna for relaxation • On-site self parking (charges may apply) • Business amenities for corporate travelers • Option of luxury, boutique, and budget lodging • 54.1 km from Norman Y. Mineta San Jose Intl. Airport • Vending machine for convenience • 24-hour front desk and express check-out • Complimentary newspapers in lobby

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

100

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Sauna

Coffee/tea

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Sauna

Food & Beverages

Coffee/tea

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from March to October..

Pool access available from 7:00 AM to 10:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from March to October..

Pool access available from 7:00 AM to 10:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹7,471

₹8,152

8% OFF

+ ₹1,224 taxes / night

Earn 86 Reward Points

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OPTION 1

Partial Refundable

₹7,471

₹8,152

8% OFF

+ ₹1,224 taxes / night

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Earn 86 Reward Points

Amenities

Location

Al Mina, Santa Cruz, California, 95060

View on Maps

Ratings & Reviews

4.4/5

4.14K Ratings

Vinay Sequeira

5/5

30 Jan, 2024

We had a very good stay for 5 days. The buffet at breakfast was excellent: the spread as well as the service. The menu has some standard items - but they change around some of the dishes daily. Hisham and his team took great care of us. We would definitely recommend it.

Rateesh Venugopalan

4/5

31 Jan, 2024

I stayed here for over a month for work requirement. I had a very pleasant stay and all the needs were taken care of very professionally. The staff is very helpful and cooperating. Mr. Hesham, who is usually seen in the restaurant, is a very cheerful person and greets everyone with a smile. Thank you for making my stay here a pleasurable one.

Hazim Aboelhaz

5/5

29 Jan, 2024

A very wonderful place. We will definitely return. We thank all the staff at the place. They have become like a big family to us. Special thanks to Mr. Hisham from the F&B department. He was always smiling and helped us throughout our stay. Thank you very much.

Максим Размярчик

5/5

30 Jan, 2024

We’ve already been to that hotel almost 10 years ago and it’s still hasn’t lost its charm and aura. Even more, the hotel was renovated not a long time ago, which made it look better:) I wanna say a special thank you to the hotel’s waiter who made our trip a little bit easier. He helped us during our visit and stands out with his kind, responsibility and passion to make people unwind from duties of visitors. Hesham, this all about you 😉

Vinay Sequeira

5/5

30 Jan, 2024

Rateesh Venugopalan

4/5

31 Jan, 2024

Hazim Aboelhaz

5/5

29 Jan, 2024

Максим Размярчик

5/5

30 Jan, 2024

Agkis Athena Loraine O.

5/5

25 Jan, 2024

Had such a great experience during our stay! The room had good interiors, and most importantly, it was clean. I felt safe, especially as someone who doesn't travel a lot. The staff's attitude are important, they've been so accommodating and kind. Thanks to Sir Marskie Cudia for assisting us, yours and all the other staff's help is highly appreciated!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.