Holiday Inn Express New York City- Wall Street, an IHG Hotel
3.8/5(1.05K Reviews)
2 Star Hotel
New York, New York
601/60
About hotel
Quick Facts
- 24-hour front desk
- Hotel safe deposit box (not room safe box)
- Lift/ Elevator
- Multilingual Staff
- Newspaper
- Shops and commercial services
- Smoke-free property
- Vending machines
- Accessible parking
- Banking services
- Gym
- Business center
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
This property accepts credit cards; cash is not accepted.
Cashless transactions are available.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Professional property host/manager.
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).
Contactless check-out is available.
Shield between guests and staff in main contact areas.
LGBTQ friendly.
Property confirms they are implementing guest safety measures.
Temperature checks are available to guests.
Property follows sanitization practices of Safe.
Stay (AHLA - USA).
Individually-wrapped food options are available.
Social distancing measures are in place.
Staff temperature checks are conducted regularly.
Property confirms they are implementing enhanced cleaning measures.
Guests are provided with free hand sanitizer.
Property is cleaned with disinfectant.
Cashless transactions are available.
Staff wears personal protective equipment.
Reservation might be required for some facilities onsite.
Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
Individually-wrapped food options are available for breakfast.
Masks are available to guests.
Protective clothing is available to guests.
Gloves are available to guests.
Masks are compulsory at the property.
Commonly-touched surfaces are cleaned with disinfectant.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 17.21 per accommodation, per night.
We have included all charges provided to us by the property..
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Front desk staff will greet guests on arrival.
Pets not allowed.
Service animals are exempt from fees/restrictions.
Service animals are allowed.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
₹22,259
₹28,745
23% OFF
+ ₹3,847 taxes / night
Select Rooms
OPTION 1
₹22,259
₹28,745
23% OFF
+ ₹3,847 taxes / night
Ratings & Reviews
3.8/5
1.05K Ratings
If you are planning to do a lot of sight seeing and be out and about in the city, then this place is perfect for you! My friend and I stayed here for three nights, and it was an awesome experience. While the room did not have a mini fridge, I am sure some of the more expensive room options have more amenities. I think we paid about $530 for three nights, which is great for the area we were in.
I booked a King size beds for my 6’7 husband. It was advertised on their website as a king size bed. As Per industry standards a king size bed is generally 76 by 80 inches. Their beds are 72 by 72 inches, not even close to industry standard. My husband did not fit the bed and they had no other options for us advising that the 72 by 72 were their largest King Size bed. I asked to speak to the GM three times over our stay. Each time was told the GM was unavailable. On my third attempt the front desk staff advised the GM, Waheeda Ashraf, was in the office and went to get the manager. The staff member returned and advised the GM couldn’t see me as they had a meeting but would call me later. I was guaranteed the GM would call. One week later I am still waiting for that call. When I checked out I asked staff how often do they get complaints over the size of the King beds. They advised ALL THE TIME. So you are well aware that your beds are not the industry standard for a King. I cannot understand a reputable hotel like Holiday Inn knowing their beds will be too short for anyone over 6 ft and doesn’t place the dimensions of their King bed on their website. Questionable and deceptive advertising. I also have no respect for a GM who hides behind their staff and avoids a customer who has a legitimate and fair complaint. Atrocious customer service and terrible leadership style. Just a terrible experience all and all. If you’re over 6 ft you may not want to book here. And I would really like a call. It was guaranteed. It’s the right thing to do.
The hotel's advertisement of a free breakfast was misleading, as no breakfast options were available. They do offer coffee and snacks but they do not replenish those, and were all gone all 3 days we stayed there at 9, 8 and 7AM, respectively. Additionally, the absence of in-room coffee, malfunctioning channels, and outdated air conditioning contributed to a disappointing stay. The musty odor in the rooms and visibly dirty, old carpets further detracted from the overall experience. The gym's limited capacity (Max 1 person), featuring only an elliptical and treadmill without any dumbbells, added to the dissatisfaction. The lack of service and professionalism exhibited by the hotel left me thoroughly disappointed with my stay.
3.8/5
1.05K Reviews
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Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Exterior Detail
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Exterior Detail
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Exterior Detail
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Exterior Detail
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
Holiday Inn Express New York City- Wall Street, an IHG Hotel - New York - Room
10
3.8
1046
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Multilingual Staff
Newspaper
Shops and commercial services
Smoke-free property
Vending machines
Accessible parking
Banking services
Gym
Business center