Holiday Inn Istanbul City, an IHG Hotel

4.1/5(3.06K Reviews) rating

5 Star Hotel

Holiday Inn Istanbul City, an IHG Hotel primary_image

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About hotel

Welcome to the vibrant city of Istanbul, where Holiday Inn Istanbul City, an IHG Hotel, awaits to provide a luxurious and convenient stay for all travelers. This prestigious 5-star hotel boasts an ideal location, right in the heart of the city, making it effortless for guests to explore top tourist attractions such as the captivating Grand Bazaar and iconic Galata Tower, both just a short 10-minute drive from the hotel. And with the added convenience of a complimentary shuttle service to and from the airport, located just 44.1 kilometers away, guests can easily reach their destination. From the moment visitors step foot into the hotel, they will be greeted with 203 spacious and exquisitely-furnished rooms. Each room is equipped with modern amenities, including minibars, free Wi-Fi and wired internet, and cable TV for ultimate entertainment. The luxurious bathrooms are fully equipped with bathtubs and hair dryers to ensure a comfortable and opulent stay for all guests. Additionally, all rooms feature laptop-compatible safes and desks, creating a peaceful and productive space for both work and relaxation. For guests looking to explore the surrounding area, our elegant concierge services are readily available to assist with planning and reservations. After a day of sightseeing, retreat to our on-site spa for a blissful experience with soothing massages. And for those looking to stay in shape, our well-equipped health club, calming sauna, and refreshing seasonal outdoor pool are at your disposal. Business travelers can also take advantage of our fully-equipped business center and conference space for seamless and efficient meetings and events. Indulge in the variety of culinary options at our hotel, with two on-site restaurants serving tantalizing international cuisine, including a renowned pizza kitchen. Guests can also unwind and relax with a refreshing drink at our bar or poolside bar, offering the perfect setting for unwinding after a busy day. And for those who prefer to dine in the comfort of their room, our 24-hour room service is readily available. With its unparalleled location, upscale amenities, and exceptional services, Holiday Inn Istanbul City, an IHG Hotel, offers affordable accommodations suitable for a variety of travelers. Book your stay now and discover the best that Istanbul has to offer at this elegant and sophisticated hotel. Make your reservations online today and enjoy all the conveniences and comforts that Holiday Inn Istanbul City, an IHG Hotel room prices have to offer. Don't miss out on this opportunity to stay at Mevlana Kapi Mah., Turgut Özal Millet Cd. No: 189, Topkapi, Istanbul 34104, Turkey, where luxury meets convenience. Book Holiday Inn Istanbul City, an IHG Hotel Online now.

Highlights

• Centrally located 5-star hotel in Istanbul City Center • 10-minute drive to Grand Bazaar and Galata Tower • 203 air-conditioned rooms with free Wi-Fi • Spa, health club, sauna, and seasonal outdoor pool on-site • 1.8 km from Historia Fatih Shopping Centre • 3.4 km from Golden Horn for scenic views • 4.5 km from Hagia Sophia and 1.4 km from Chora Church • 44.1 km from Istanbul Airport, 44.8 km from SAW Airport • 861 square feet of conference space for business travelers • 2 restaurants, 24-hour room service, and bar/lounge • Close proximity to Istanbul's top tourist attractions • Budget, boutique, and luxury options available • Free self-parking and concierge services available

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

203

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from May to September..

Pool access available from 10:00 AM to 6:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Individually-wrapped food options are available for breakfast and through room service.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from May to September..

Pool access available from 10:00 AM to 6:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Individually-wrapped food options are available for breakfast and through room service.

Pet Policy

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

₹5,089

₹5,602

9% OFF

+ ₹630 taxes / night

Earn 57 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹5,089

₹5,602

9% OFF

+ ₹630 taxes / night

Update Price

Earn 57 Reward Points

Amenities

Location

Topkap�, Istanbul, 34104

View on Maps

Ratings & Reviews

4.1/5

3.06K Ratings

Aliyah Ali

1/5

5 Jan, 2024

No a/c in the rooms so hot and humid Breakfast isn’t free unless you add it on. Not the best selection either serves the same thing everyday. Asked the bartender if he could heat up my dinner in his microwave was so rude and unprofessional and told me NO. When I asked why he just kept saying no!!! Highly do not recommend this place staff are so unprofessional and rude. Also be aware of the drinks and water in the mini bar in your room nothing is free. They charge you double than what the drinks are worth. Such a scam!! Much better hotels that actually give you complimentary snacks and drinks. Stay away unless you want to get ripped off with horrible service.

So much Suffering

3/5

15 Nov, 2023

I stayed ten nights in this hotel between 6th and 16th of October 23, I was given the disabled room which was very spacious and comfortable, the room could have been updated with a Paint job, unfortunately I wasn't impressed with the cleansings of the room, in my whole ten night stay the room floor was never cleaned except only on one occasion and that was when I was present in the room and gave a tip to the lady. I also noticed they only put out two tea bags and sometimes there was only one milk sachet, one thing I found really disturbing on a couple of occasions staff would open the door to my room without knocking and they seemed to be able to by pass the doors internal lock with their card key, this is really unacceptable. The hotel itself had a nice seating area especially by the swimming pool but the hotel itself lacked a friendly atmosphere. The hotel was poisoned in a good area only walking distance from the shops restaurants and trampoline which I used on one occasion to visit the Egyptian bazaar. It seems that hotels in Turkey tend to be rated as 4 or 5 Star hotels when in reality the experience tells you differently perhaps what they class as a 4 star hotel in reality it's more like a 3 Star hotel. Overall happy with the stay.

Tarik

4/5

11 Sep, 2023

I took 1 star from this hotel because I had one strange issue . They don't serve free water even a welcome one bottle of water like other hotels. They will charge you 60 lira for each water bottle. Other than that it deserves 5 stars Amazing location , nice service, good staff , clean hotel

Simon Bradford

4/5

6 Dec, 2023

A cheap hotel compared to others (although there is cheaper) - cost me 270 euros for 5 nights. I managed to get an upgrade and had car parking. On the plus side, staff friendly and helpful. Some speak English but don’t expect a lot. Room was big and relatively clean. Housekeeping were great. Location was ok. The T1 tram stopped outside, a carrefour supermarket over the road and plenty of eateries locally (check my other reviews). On the down side, room was a constant high temp (29c when I arrived and 26c when I left). Far too hot. I was told they’d turned off AC for winter (although reviews beg to differ that there is even AC). Had a spa bath in bedroom. Some would rave at this but all I wanted was a decent shower. Coffee in breakfast room was awful. On the last day, the waitress took pity on me and got an Americano from the machine. Bliss! WiFi kept dropping out. To resolve this, had to forget ssid then re authenticate. Pool was closed with no prior warning online about this. I raised this and they were surprised i expected it to be open. Didn’t try the gym not the Hamman but it looked ok. Noisy at night with windows open.

Aliyah Ali

1/5

5 Jan, 2024

So much Suffering

3/5

15 Nov, 2023

Tarik

4/5

11 Sep, 2023

Simon Bradford

4/5

6 Dec, 2023

Karim D.

5/5

24 Oct, 2023

The hotel was very clean and safe, and the service was superb. But as club members we expected to get a room with a better view. You will find many restaurants if you walk a few miles.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.