Holiday Inn London - Kensington High St., an IHG Hotel

3.8/5(4.11K Reviews) rating

4 Star Hotel locationPin

London, England

Holiday Inn London - Kensington High St., an IHG Hotel primary_image

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About hotel

Welcome to Holiday Inn London - Kensington High St., an IHG Hotel, conveniently located at Wrights Lane in the charming neighborhood of Kensington, EnglandW8 5SP, United Kingdom. Whether you're visiting for business or pleasure, our hotel offers affordable, top-quality accommodations suitable for all travelers. Our 4-star hotel boasts 706 spacious and modern air-conditioned rooms, each thoughtfully equipped with a range of amenities to ensure your comfort and convenience. With a flat-screen TV, complimentary Wi-Fi, and satellite programming, you'll feel right at home during your stay. Our private bathrooms feature shower/tub combinations and complimentary toiletries, ensuring a rejuvenating and restful experience. Our prime location puts you within easy reach of top attractions such as Kensington Palace and Royal Albert Hall. Immerse yourself in the city's charm and explore its wonders, with numerous popular locations just a short drive or walk away. Plus, with Heathrow Airport only 22.5 kilometers away, traveling to and from the hotel is a breeze. Unwind from the city's hustle and bustle and indulge in some leisure time at our in-house spa. Relax with a range of massages, body treatments, and facials that will rejuvenate your mind, body, and soul. Stay active and energized at our health club, indoor pool, and sauna facilities. As an added convenience, we offer complimentary Wi-Fi, concierge services, and wedding services. For business travelers, we have you covered with our business center, express check-in and check-out services, and self-parking options. And for foodies, prepare to be delighted. Savor delectable international cuisine at our Boulevard Restaurant or grab a quick bite at our coffee shop. Unwind at our bar with a refreshing drink and soak in the serene ambiance. Get ready to experience the best of London at Holiday Inn London - Kensington High St., an IHG Hotel. Book your stay now and take advantage of our affordable Holiday Inn London - Kensington High St., an IHG Hotel room prices. Secure your stay online today and make your trip to this magnificent city truly unforgettable.

Highlights

• Located in the heart of London City Centre • 4-star hotel with 706 air-conditioned rooms • Within a 5-minute drive to famous tourist attractions such as Kensington Palace and Royal Albert Hall • Close proximity (0.3-2.9 km) to popular places like Hyde Park, Portobello Road Market, and Harrods • Only 22.5 km from Heathrow Airport, convenient for both casual and business travelers • Spa, health club, indoor pool, and sauna available for relaxation • Complimentary Wi-Fi and concierge services • Business amenities include a business center and express check-in/out • On-site dining options featuring international cuisine and room service • Full breakfast available for a fee on weekdays and weekends

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

706

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Access to all recreational facilities is subject to a surcharge.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Noise-free rooms not guaranteed.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 50.00 per accommodation.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Access to all recreational facilities is subject to a surcharge.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Noise-free rooms not guaranteed.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 50.00 per accommodation.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹20,034

₹23,599

15% OFF

+ ₹3,643 taxes / night

Earn 236 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹20,034

₹23,599

15% OFF

+ ₹3,643 taxes / night

Update Price

Earn 236 Reward Points

Amenities

Location

Wrights Ln, London, England, W8 5SP

View on Maps

Ratings & Reviews

3.8/5

4.11K Ratings

Mariela Dimitrova

5/5

20 Jan, 2024

Staff is very welcoming and polite. We loved everything from the care we received from the Holiday Inn staff. The food was delicious. We loved the spa facilities. The rooms were very small and there was not enough space for luggage. However, it was clean and tidy. It was a small room bit it felt cosy. The pool, sauna were very good. We will definitely visit again.

Kiara Samuel-Adams

1/5

28 Jan, 2024

If you are a POC I do not recommend this spa. I went to this spa 6 days ago, and unfortunately me and my best friend did not end up enjoying our stay. We were in line waiting for the concierge to direct us to where the spa was, and a Caucasian woman who was, behind us and say us waiting completely disregarded our presence and proceeded to try and go in front of us, the member of staff would of allowed it had I not asserted myself and let her know the obvious. Not only that, but the facilities in the spa were disappointing, the changing room locker rooms were disgusting, used sanitary towels were in the floor in the bathroom, the bins were overflowing with rubbish, most of the lockers were broken as well. I definitely do not recommend.

Wendy Massiah

5/5

12 Dec, 2023

This was my first time going to the Holiday Inn, I was invited to a Caribbean dinner & dance by a friend. It was such a lovely evening, the staff were really accommodating, friendly and very professional. They had a wide variety of foods which were delicious and mouth watering. They had a steel band for part of the evening, also limbo dancing which some of the guest enjoyed themselves. There was a lady DJ who played a mix of different music which was great. We had a fabulous time from the beginning until the end. I'd definitely go again and recommend anyone else too. I give them 5 stars.

Nadine

5/5

19 Jan, 2024

Fabulous good value hotel. Excellent facilities. Spotlessly clean. Comfortabble beds. Fabulous 3 nights sleep! Good soundproofing. Proximity to all Kensington High Street has to offer. And just a few yards from the tube station. Spa wonderful. Massage magic hands by Kimberly, absolute bliss!! Restaurant good. Nice ambience in the bar. Would highly recommend this hotel and will definitely stay here again next time I'm in London. Most enjoyable

Christopher Kong

4/5

19 Jan, 2024

I was really surprised at how much I enjoyed my stay at this Holiday Inn! I was initially worried about booking because of some of the reviews, but I thought I might test it out for one night before booking additional nights. The service staff really are really what set this hotel apart. I arrived late from a Paris flight and Ali was an absolute superstar at helping with check in, making sure that my room was OK and explaining what was on offer. His attitude felt like he really enjoyed working in guest relations and it really swept away the burden of a delayed flight and the worries I had around booking this hotel. He was really kind to offer breakfast as well, despite the fact that I wasn't asking for it to be complimentary (I was merely querying the price). A summary of the experience of the hotel: (Positives) + Close to two Tube stations (Earl's Court (Piccadilly Line) is a 10 minute walk or High Street Kensington (District/Circle Line) 3 minutes) + Absolutely amazing staff + Starbucks located in the lobby is pretty good + The Fitness Center is well equipped with free weight barbells (it's not just a Smith Machine) or small dumbbells) - you can get a full proper workout + The breakfast is amazing with a wide range of hot buffet items and cold cuts. (Negatives - unfortunately both together lost a star) - The A/C can be a bit hit and miss sometimes with the room leaning towards the slightly chillier side. I tried blasting it on high at 32 degrees celsius with heat mode, but the room never felt warmer than 15 degrees celsius. - The baggage claim at the concierge could do with some improvement. I went to collect my bags and there were two staff members who were just talking there. I wasn't really acknowledged despite standing there for a good two minutes until another staff member came along, who I supposed was the concierge as he took my tickets and grabbed my bags, but all together this took about 10 minutes despite being the only guest there. The other two gentlemen may not have been responsible for concierge services, but it just felt jarring standing there there unacknowledged for a few minutes and worried about my flight while they carried on laughing and conversing.

Mariela Dimitrova

5/5

20 Jan, 2024

Kiara Samuel-Adams

1/5

28 Jan, 2024

Wendy Massiah

5/5

12 Dec, 2023

Nadine

5/5

19 Jan, 2024

Christopher Kong

4/5

19 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.