Home Suite Hotels De Waterkant

4.4/5(16 Reviews) rating

3 Star Hotel locationPin

Cape Town, Western Cape

Home Suite Hotels De Waterkant exterior_detail

1/87

About hotel

Location: With a stay at Home Suite Hotels De Waterkant in Cape Town (Cape Town City Centre), you'll be a 3-minute walk from Cape Quarter Lifestyle Village and 9 minutes by foot from Table Mountain National Park. This aparthotel is 1 mi (1.6 km) from Cape Town Cruise Terminal and 0.5 mi (0.8 km) from Long Street.Rooms: Make yourself at home in one of the 13 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Cape Quarter Lifestyle Village - 0.2 km / 0.1 mi
Table Mountain National Park - 0.7 km / 0.4 mi
Bree Street - 0.7 km / 0.5 mi
Greenmarket Square - 0.9 km / 0.5 mi
St. Georges Mall - 1 km / 0.6 mi
Long Street - 1 km / 0.6 mi
Zeitz Museum of Contemporary Art Africa - 1.1 km / 0.7 mi
Bo Kaap Museum - 1.1 km / 0.7 mi
Adderley Street - 1.1 km / 0.7 mi
Africa Centre - 1.2 km / 0.7 mi
Cape Town Gateway Visitor Centre - 1.2 km / 0.7 mi
Christian Barnard Hospital - 1.2 km / 0.7 mi
Greenpoint Market - 1.3 km / 0.8 mi
Cape Town Diamond Museum - 1.3 km / 0.8 mi
Cape Town International Convention Centre - 1.3 km / 0.8 mi

The nearest major airport is Cape Town Intl. Airport (CPT) - 21.8 km / 13.6 mi

Business Amenities: The front desk is staffed during limited hours. Free self parking is available onsite.Dining: Grab a bite from the snack bar/deli serving guests of Home Suite Hotels De Waterkant.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Hiking

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Activities

Hiking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a security system.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a security system.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

De Smidt St, Cape Town, Western Cape, 8001

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Ratings & Reviews

4.4/5

16 Ratings

John Abbott

4/5

20 Sep, 2023

This unit was perfect for my short business trip. I prefer self catering and this had a nice balance. No view but I didn't mind that as I was right on the waterfront so access to nice places was easy. Make sure you get the right address when you drive there as it was hard to find and had to make many phone calls to find someone who could assist.

Michael Ruethnick

1/5

13 Feb, 2023

I have been robbed most likely by the staff since no-one else had accessed my apt. This should have been clearly visible during the forensic investigation undertaken by the hotel management. Nevertheless, the Home Suite Hotel is not assuming any accountability; despite even having communicated with the CEO on that matter and my loss! Since I was a SA resident, over 6 years, I have stayed in many different locations at de Waterkant and theft had never occurred. For the above incident and the lack of willingness to refund the theft I cannot recommend any Home Suite Hotel !!! January, 2023

Derrick Arinka

5/5

21 Nov, 2023

Location great,staff were very professional and helpful. I'd stay there again.

Pamela Msito

1/5

16 Feb, 2022

The cleaners don't clean rooms properly, our toilet blocked with no reason , shower handles were falling. Balcony very dirty cleaners don't clean it at all. Not user friendly at all. I further end up loosing my Macbook charger in the quarter when I left it in their plug.. Very rude reception and cleaners. Please stay at your own risk. For me this is no go again. I wont forget losing my new Macbook charger in the hands of their staff.

John Abbott

4/5

20 Sep, 2023

Michael Ruethnick

1/5

13 Feb, 2023

Derrick Arinka

5/5

21 Nov, 2023

Location great,staff were very professional and helpful. I'd stay there again.

Michele Bragge

5/5

2 Oct, 2023

Fantastic location! Great service! Well-appointed room, awesome shower!

Pamela Msito

1/5

16 Feb, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.