Homewood Suites by Hilton Houston - Willowbrook Mall

4/5(326 Reviews) rating

3 Star Hotel locationPin

Houston, Texas

Homewood Suites by Hilton Houston - Willowbrook Mall exterior_detail

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About hotel

Looking for affordable yet comfortable accommodations in Houston? Look no further than Homewood Suites by Hilton Houston - Willowbrook Mall! Our conveniently located hotel, at 7655 West FM 1960, Texas77070, United States, offers the perfect blend of convenience and comfort for all travelers. With spacious guestrooms featuring fully equipped kitchens and complimentary Internet access, we promise a home-away-from-home experience. Need to get work done? Our business center and express check-in services have got you covered! Plus, our daily housekeeping ensures a hassle-free stay. But our hotel is more than just a cozy place to stay. With our 24-hour fitness center and complimentary access to a nearby fitness facility, it's easy to stay active and energized while on the road. And don't forget to kickstart your day with our free on-the-go breakfast, served fresh every morning. Located in the bustling Willowbrook area, guests have easy access to a plethora of attractions and activities. Indulge in a shopping spree at the adjacent Willowbrook Mall or get your adrenaline pumping at Stone Moves indoor rock climbing. Our ideal location also offers seamless access to Houston Methodist Willowbrook Hospital, Aerodrome, and Champions Golf Club. And for nature lovers, don't miss out on nearby Mandolin Gardens Park or Kickerillo-Mischer Preserve. Ready to book your stay? Look no further than Homewood Suites by Hilton Houston - Willowbrook Mall! With our convenient location near both George Bush Intercontinental Airport and Houston William Hobby Airport, traveling to and from our hotel is a breeze. So why wait? Book Homewood Suites by Hilton Houston - Willowbrook Mall Online today and discover the best of Houston!

Highlights

• Steps away from Willowbrook Mall and minutes from Stone Moves Indoor Rock Climbing • Easy access to CityCentre and Memorial City Mall (13.7km and 14.5km respectively) • 72 comfortable guestrooms with fully-equipped kitchens • Complimentary Wi-Fi and wired internet access • Within walking distance to popular attractions such as Mountasia Houston and Mandolin Gardens Park • Conveniently located near Houston Methodist Willowbrook Hospital • 24-hour fitness center and free access to a nearby fitness facility • Business center and express check-in for business travelers • Complimentary on-the-go breakfast served daily • Free self-parking, with airport and train station (IAH and HOU) within 30km of the hotel

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Shopping mall

Tennis on site

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Shopping mall

Activities

Tennis on site

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹12,563

₹13,200

5% OFF

+ ₹2,019 taxes / night

Earn 145 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,563

₹13,200

5% OFF

+ ₹2,019 taxes / night

Update Price

Earn 145 Reward Points

Amenities

Location

FM 1960, Houston, Texas, 77070

View on Maps

Ratings & Reviews

4/5

326 Ratings

Erica Will

3/5

5 Dec, 2023

I am disappointed by this hotel. I reserved an overnight stay. I arrived at the check-in time of 3 p.m. only to be told the room was not ready. I was offered some complimentary water and told I could sit in the lounge until they finished; they were running behind schedule. The staff was nice, but unorganized. I came back 30 minutes later and was told they had to contact the housekeepers and see if a room was available. The staff and housekeepers communicate with each other via text messages. The pool was out of order. The room was located in an extended part of the hotel. kind of creepy feeling. The room was a little outdated but had somewhat comfortable amenities. Breakfast was okay. The hash brown surprise was exceptional. I did not get the deposit back, which they stated would take 3 to 7 business days to be refunded back to my account. I do not know if I would stay here again, but I will say it's located next to the mall and restaurants if you are looking for convenience.

Terry Long

3/5

6 Oct, 2023

Older hotel that is in need of updating. The room was clean but the beds are a little hard for my taste. The breakfast selection was not up to normal homewood standards. Overall an okay place to stay but probably would find another location next time.

Amanda Brinson

5/5

28 Nov, 2023

This hotel was right by everything you could walk to including a mall. The suite was perfect for a family of 3. My daughter ate breakfast every morning and loved it.

Roxanne G Acosta

1/5

3 Sep, 2023

Beware the boyfriend and I were celebrating his bday today and I saw 2 bed bugs one on wall in room (blood splatts on walls) and in elevator, disgusting. I made him take me home, sad he has to go back and stay because he lives to far to drive all the way home. I knew I should have listened to my gut when my room key didn't work the first time. Very outdated for it being Hilton. Shame on me for not reading the reviews pretty negative. Pictures included

Erica Will

3/5

5 Dec, 2023

Terry Long

3/5

6 Oct, 2023

Amanda Brinson

5/5

28 Nov, 2023

This hotel was right by everything you could walk to including a mall. The suite was perfect for a family of 3. My daughter ate breakfast every morning and loved it.

Roxanne G Acosta

1/5

3 Sep, 2023

Rex McCaskill

3/5

8 Aug, 2023

Breakfast made me feel sick but the room was nice. Had like a full refrigerator and kitchen. Though little to no silverware/cookware. I left something in the lobby and they were able to get it backed to me with nothing stolen out of it.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.