Hostal Emperador

3.6/5(44 Reviews) rating

1 Star Hotel

1/52

About hotel

Looking for affordable accommodations in the bustling city of Mexico City? Look no further than Hostal Emperador, conveniently located in the heart of Downtown Mexico City. Our hostel, just a 15-minute drive away from the lively Paseo de la Reforma and the stunning Palacio de Bellas Artes, offers the perfect base for exploring the vibrant city. Our 40 charming guestrooms are designed to provide you with unparalleled comfort and rest, making you feel right at home during your stay. Stay connected with complimentary Wi-Fi throughout your stay and never miss a beat. Experience the diverse and lively culture of Mexico City with easy access to popular attractions such as the historic Forum Buenavista and the iconic Monument to the Revolution. Take a stroll down the famous Paseo de la Reforma, the main boulevard of the city, and enjoy the energetic atmosphere of the renowned Alameda Central. For a one-of-a-kind experience, visit the nearby Museo Mural Diego Rivera or be entranced by a captivating performance at the Teatro Metropolitan. And for those who love traditional Mexican music and dancing, the lively Plaza Garibaldi is just a short distance from our hostel. After a day of exploration, return to the comfort of Hostal Emperador and take advantage of our convenient amenities, including complimentary Wi-Fi and exceptional concierge services. Need to stay connected? We also offer complimentary wired internet for our guests. With its unbeatable location and thoughtful amenities, Hostal Emperador makes for the perfect choice for travelers in search of comfort and convenience in Mexico City. And with easy access to major airports such as Benito Juarez International Airport and Toluca Intl. Airport, getting to and from the hostel is a breeze. Book your stay with us today and discover the vibrant charm of Mexico City for yourself. Don't miss out on our affordable Hostal Emperador room prices - book your stay online now.

Highlights

• Prime location in Downtown Mexico City • Short drive to major tourist spots like Paseo de la Reforma and Palacio de Bellas Artes • Easy access from the airport (10.1 km) and railway station (0.2 km) • A variety of room options, from luxury to budget • Proximity to attractions such as Monument to the Revolution and Alameda Central • Modern and comfortable guestrooms • Complimentary Wi-Fi and convenient services like concierge and laundry • Ideal for both casual and business travelers • Close to popular venues like Teatro Metropólitan and Plaza Garibaldi • Easy access to public transportation and main thoroughfares like Madero Street and Reforma 222 • Perfect for exploring Mexico City's historic and cultural sites, like Zócalo and Basilica of Our Lady of Guadalupe.

Quick Facts

Check-In

7:00 AM

Check-Out

12:00 PM

Rooms

Popular Amenities

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Property does not require health documentation at check-in.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Private host property.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MXN 100 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Property does not require health documentation at check-in.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Private host property.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MXN 100 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Cuauht�moc, Mexico City, 06350

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Ratings & Reviews

3.6/5

44 Ratings

King’s Fool

1/5

1 Nov, 2022

I do not wish this hostel on my worst ennemies. It is managed by liars. False advertisement, they promote single small rooms, they’re bunks beds. You wake up in the middle of the night because of a sharp pain piercing trough your legs, those are just the damaged mattresses whose metal springs are scraping you open while you try to rest. My room’s light bulb has not worked for weeks, and every day they promise to change it, of course it will never happen. Worst of all is that they close the hostel in between midnight and 5 in the morning. Having spent the night out, I planned to make it back by 5am, and the staff ended up opening after 40 minutes of waiting in one of the least secure areas of Mexico city. 17 times I tried calling them. I was screaming in front of the door, banging like a madman. They didn’t say a word. This place should be shut down. There is not a shred of respect towards their clients, it is literally unsafe. Do not stay here.

Casper Piñones

5/5

31 Oct, 2022

Great place to stay , great location super centric and really calm , super cheep come visit! Fast internet service

Barton Christmas

5/5

1 Nov, 2022

Nice folks, nice decor, and nice to be near the city’s biggest library

King’s Fool

1/5

1 Nov, 2022

Casper Piñones

5/5

31 Oct, 2022

Great place to stay , great location super centric and really calm , super cheep come visit! Fast internet service

Barton Christmas

5/5

1 Nov, 2022

Nice folks, nice decor, and nice to be near the city’s biggest library

Yolanda Josefina Garcia Martinez

1/5

29 Jul, 2023

Horrible,

Hostal Buenavista

5/5

31 Oct, 2022

Great place to rest and excellent location

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.