Hostal Los Alpes

4.2/5(450 Reviews) rating

1 Star Hotel locationPin

Madrid, Community of Madrid

1/94

About hotel

Nestled in the heart of Madrid, just a stone's throw away from the bustling Gran Via Street, lies the charming Hostal Los Alpes. Boasting a strategic location, this hidden gem offers affordable accommodations suitable for traveling souls of all kinds. Within a quick 7-minute stroll, guests can find themselves at Puerta del Sol, the bustling city center of Madrid. Along the way, they can take in the mesmerizing sights of Plaza Mayor and the grandiose Royal Palace of Madrid, both conveniently located within a 1.2 kilometer radius. Featuring 14 well-appointed, air-conditioned rooms, Hostal Los Alpes offers a home away from home for travelers. Each room is designed to meet the needs of discerning travelers, with modern amenities such as flat-screen TVs with cable programming, complimentary wireless internet, and spacious bathrooms equipped with showers or bathtubs, complimentary toiletries, and hair dryers. Additionally, in-room facilities like writing desks and tea/coffee makers add an extra level of convenience, and housekeeping services are available upon request. Guests will find the hostal's prime location perfect for satisfying their wanderlust, with easy access to public transportation. The Gran Via subway station is just a hop and a skip away, making it effortless to explore the diverse and vibrant city. Embark on a journey to discover the city's hidden gems, including Casino Gran Via, Preciados Street, Plaza de Callao, and Fnac, all within walking distance. For business travelers, Hostal Los Alpes is a dream come true. With complimentary Wi-Fi and convenient amenities such as tour/ticket assistance, a vending machine, express check-out, luggage storage, and laundry facilities, work and leisure go hand in hand. And when it's time to check out, the Adolfo Suarez Madrid-Barajas Airport is located just 15.9 kilometers away. Immerse yourself in the vibrant energy of Madrid and experience the warm hospitality of Hostal Los Alpes. Surrounded by the city's rich culture, history and charm, this hostal offers the perfect combination of convenience, affordability, and thoughtful amenities. Book Hostal Los Alpes online now and discover Fuencarral, 17, 4 planta, Madrid28004, Spain, an unbeatable choice for every adventurer.

Highlights

• Centrally located in Madrid, steps away from Gran Via Street • 7 minutes walk from Puerta del Sol • Within 1.2 km of Royal Palace of Madrid and Plaza Mayor • 14 air-conditioned rooms with flat-screen TVs and free Wi-Fi • Close to popular attractions such as Casino Gran Via, Fnac, and El Oso y el Madrono • Within walking distance of Calle de Alcalá and Plaza de España-Princesa • Only 15.9 km from Madrid-Barajas Airport • Amenities include free Wi-Fi, tour/ticket assistance, and laundry facilities • Ideal for both casual and business travelers, budget-friendly option with convenient features.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

No alcohol allowed onsite.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Events/parties not allowed.

Caters to adults only.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Guests under 18 years old are not permitted at this adults-only property..

Only registered guests are allowed in the guestrooms..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Masks are compulsory at the property.

No alcohol allowed onsite.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Events/parties not allowed.

Caters to adults only.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Guests under 18 years old are not permitted at this adults-only property..

Only registered guests are allowed in the guestrooms..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

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Amenities

Location

Centro, Madrid, Community of Madrid, 28004

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Ratings & Reviews

4.2/5

450 Ratings

ILL Mega

1/5

24 Dec, 2022

I am a citizen of Ukraine. Today at 2:00 pm, my friend and I arrived at the Hostal Los Alpes hotel, where at the reception desk, 500 euros were stolen from our passport, in one bill, it was the last money. Before getting to the hotel, in the hotel elevator (2 minutes before check-in at the reception), we put a banknote of 500 euros in that passport, which did not have a hotel reservation, but they also asked to provide it, and after we were registered in room, after 40 minutes, we discovered the loss of money from the passport. It was a shock! When asked to return the money, we were told that they did not see the money, did not take it, and when asked to watch the recording from the video camera, they answered with a categorical refusal. Moreover, the woman at the reception called the police, referring to the fact that I behave aggressively, although this is 100% not true! The hotel representative does not make any contact and behaves as if there is no problem in her hotel, and simply ignores me, which is very suspicious! We contacted the police, and I hope for the justice of the Spanish police! I ask the hotel management to check the recording on the video camera at the reception, at the time of our registration and the theft of money from the passport. It was 12/23/22 in the range from 14.10 to 14.40 in time. (Although I admit that they could have erased the recording from the video camera!) For me, 500€ is a lot of money, and for the Christmas holiday, I am left without any means of subsistence. I am leaving the hotel home on December 25, I hope that this problem can be solved, and the girl at the reception will be deservedly punished for what she has done! I swear I'm telling the truth! Thank you all for taking the time to read my review, and I wish you all a Merry Christmas! I hope for a positive result, and the money will be returned to me!

Barry Rosenblum

5/5

7 Sep, 2019

I stayed there for two weeks. The location is central and very convenient to get anywhere. The room was cozy and clean and also had a mini bar, kettle and microwave. The room and shower are small although enough for one person. Overall the experience was very good and if anyone is looking for a simple room for a single person in a central location, I would recommend this place.

Tania Martín

5/5

9 Jul, 2019

Clean rooms, air conditioner works well, allowing us to have a cold room in the hot summer days, good WiFi, maintenance is nice, It's quiet during the day and during the night. The room had an electric kettle, microwave and a small refrigerator. Private bathroom. Close to Gran Via and a few supermarkets.

Angela Strati

5/5

6 Nov, 2018

We stayed in Hostal Los Alpes for 7 nights, the room was small but efficient, with private bathroom and everything we needed. Our room was cleaned everyday, towels changed daily. It was extremely clean and fresh. Microwave oven, kettle, fridge, cups, sugar, tea were provided. The location is ideal, 3min walk from metro Gran Via, 7mins from Puerta del Sol, super market very close and everything you might need is there. I would definitely stay again in Hostal Los Alpes!

ILL Mega

1/5

24 Dec, 2022

Barry Rosenblum

5/5

7 Sep, 2019

Tania Martín

5/5

9 Jul, 2019

Angela Strati

5/5

6 Nov, 2018

Gustavo Muñoz

5/5

22 Oct, 2019

Every time I traveled to Madrid, I went to this hostal. The location is brilliant, in the pure centre of Madrid. The restaurants, cinemas, and shops around the area are exceptional. If I came back again, I will not doubt to repeat the stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.