Hotel Ajour

4.1/5(162 Reviews) rating

3 Star Hotel

1/63

About hotel

Nestled in the lively and bustling Auezov District in Almaty, you'll discover the hidden gem of Hotel Ajour - a top choice for travelers seeking a convenient and comfortable stay. Whether you're visiting for business or pleasure, our hotel offers a perfect combination of convenience and luxury. With 13 carefully curated rooms, each equipped with modern amenities such as air conditioning and LED TVs, Hotel Ajour ensures the utmost comfort for all guests. Stay connected with complimentary high-speed Wi-Fi, enjoy a refreshing shower in your private ensuite, and rest assured that your valuables are secure in the in-room safe. Yet what truly sets Hotel Ajour apart is its close proximity to popular attractions. Immerse yourself in the local culture by exploring nearby gems like the Medeu Skating Rink, the Republican German Drama Theatre, and the First President of Kazakhstan Park - all just a short drive away. For those looking for a bit more excitement and thrill, Casino Zodiak and Fantasy World Almaty are just a stone's throw away. After a day of adventure, relax and unwind with an on-site massage or take in the serene garden views. Our complimentary high-speed Wi-Fi and concierge services make everything effortless. Business travelers can take advantage of express check-in and check-out, as well as our 24-hour front desk. Kickstart your day with our complimentary English breakfast, or savor your favorite beverage at the tranquil bar/lounge. For a hassle-free dining experience, opt for our 24-hour room service. And to make transportation a breeze, take advantage of our roundtrip airport shuttle (for a nominal fee) and free on-site parking. Hotel Ajour offers a truly exceptional stay in Almaty, with its prime location and exceptional amenities. Don't miss out on experiencing the best this dynamic city has to offer - book your stay at Hotel Ajour today. Hotel Ajour room prices are affordable and suitable for a wide range of guests. Be sure to book Hotel Ajour online to secure your spot at Mikrorayon Aksay 4 Bld. 96A50063, Kazakhstan.

Highlights

• Convenient location in Almaty's Auezov District • Close to popular tourist attractions such as First President of Kazakhstan Park and Medeu Skating Rink • 13 air-conditioned rooms with free Wi-Fi and comfortable amenities • Onsite massages and breathtaking garden views • Easy access to Almaty Intl. Airport (25.4 km) and railway station (9.4 km) • Business-friendly services such as express check-in and 24-hour front desk • Complimentary English breakfast and bar/lounge for relaxation • Suitable for both casual and business travelers with budget-friendly prices and luxury touches

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Airport shuttle service

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Services

Airport shuttle service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Social distancing measures are in place.

Noise-free rooms not guaranteed.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Social distancing measures are in place.

Noise-free rooms not guaranteed.

Special check-in instructions

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Almaty, 50063

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Ratings & Reviews

4.1/5

162 Ratings

rustatm

5/5

10 Aug, 2023

I'm delighted to provide feedback on our recent stay at the Ajour Hotel. Our experience was truly exceptional, and we would like to express our sincere appreciation for the wonderful aspects of our visit. First and foremost, the location of the hotel couldn't be more convenient for us. Its position allowed us to easily explore the city's attractions, making our trip all the more enjoyable. The accessibility to various landmarks and transport options truly added to the overall value of our stay. The hotel's personnel left a lasting impression on us. The staff members were incredibly welcoming, always ready to assist with a warm smile. Their friendliness and attentiveness made us feel right at home, contributing to a truly memorable experience. It's evident that the team at Ajour takes great pride in providing exceptional customer service. We must take a moment to highlight the breakfast provided at the hotel. Not only did we thoroughly enjoy it, but we noticed that other guests seemed equally delighted. The variety and quality of the breakfast offerings exceeded our expectations, setting a positive tone for the day and making us eager to return each morning. Overall, our stay at Ajour was outstanding. The combination of a fantastic location, the hospitality of the personnel, and the delectable breakfast truly made our trip remarkable. We're grateful for the wonderful experience we had at your hotel and look forward to the opportunity to stay at Ajour again in the future.

Aksil Znati

5/5

12 May, 2017

This place was awesome !!! I spent a beautiful couple weeks with this people . the service is so great the receptionists are very nice and welcoming the manager is a really nice woman. The food is magically delicious and very tasety I was always enjoying that morning breakfast from the manager's mom whose the cook for the hotel . the hotel is close to most beautiful places in Almaty plus any taxi can take you to the most far places for only 3$ !!!! And finally the price is really good with a strong WiFi and quite neighborhood. Reserve in ajour hotel and I'll promise you a beautiful vacation in almaty

Светлана Дружкова

5/5

28 Jun, 2023

Wonderful hotel. Polite staff, clean rooms, delicious breakfast. There is everything nearby, a bank, a minimarket, a pharmacy, a bus stop, a metro station 15 minutes away. walking. Special thanks to the staff, kind, helpful people.

rustatm

5/5

10 Aug, 2023

Aksil Znati

5/5

12 May, 2017

Светлана Дружкова

5/5

28 Jun, 2023

Руслан Байке

5/5

23 Dec, 2023

Perfect place. Thanks to the administrator, very nice people. Breakfast is excellent

Юлия Bahi

5/5

12 Mar, 2023

Nice clean hotel, the breakfast provided is beyond praise. The girls administrators are all super. Definitely a good option for the price.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.