Hotel Alexander am Zoo

4.4/5(434 Reviews) locationPin

Frankfurt, Hessen

1/97

About hotel

Nestled in Frankfurt's bustling Ostend district, Hotel Alexander am Zoo offers the perfect escape from the city's hustle and bustle. Our prime location is just moments away from top attractions such as the Frankfurt Zoo and the Museumsufer, both a short 5-minute drive away. Our elegant hotel boasts 66 well-appointed rooms, each designed with your comfort in mind. Sink into our plush beds, indulge in your favorite shows on our flat-screen TVs, and stay connected with complimentary high-speed WiFi. For an indulgent experience, upgrade to one of our luxurious suites which feature a free minibar and a separate living area. Relax and rejuvenate at our full-service spa, where a variety of treatments are offered to soothe your mind, body, and soul. Start your day off on the right foot with a scrumptious buffet breakfast at our on-site restaurant. Our hotel also offers a computer station, conference space, and meeting room, making it ideal for business travelers. Experience the luxury of our attentive concierge service that is always at your disposal, from booking tickets to top attractions to arranging seamless airport transfers. With a wide range of shopping options just steps away from our hotel, shopaholics will be in paradise. Indulge in the lavish lifestyle without breaking the bank at Hotel Alexander am Zoo. Book now and discover the perfect combination of convenience and opulence that our hotel has to offer at the address Waldschmidtstraße 59, HE60316, Germany. Unleash your inner luxury enthusiast and book Hotel Alexander am Zoo room prices online now.

Highlights

• Located in the vibrant neighborhood of Ostend in Frankfurt • Offering 66 air-conditioned rooms with modern amenities • Within a 5-minute drive to Frankfurt Zoo and Museumsufer • Short distance from popular attractions such as Römerberg and Alte Oper • Complimentary Wi-Fi and free minibar items • Spa on-site for ultimate relaxation • Close proximity to European Central Bank and Museum MMK for Modern Art • Just 21.9 km from Frankfurt Airport and 1.1 km from Mainz Finthen Airport • On-site concierge services and shopping options • Ideal for both casual and business travelers • Self-parking and conference facilities available • Room service and daily breakfast buffet available for a fee

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

On-Site parking

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹6,242

₹7,906

21% OFF

+ ₹553 taxes / night

Earn 67 Reward Points

Flat ₹970.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹6,242

₹7,906

21% OFF

+ ₹553 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹970.75 off included with coupon INTSTAY

Amenities

Location

Waldschmidtstra�e, Frankfurt, Hessen, 60316

View on Maps

Ratings & Reviews

4.4/5

434 Ratings

Lawrence Weinstock

4/5

27 Jan, 2024

A quaint hotel near the Frankfurt Zoo. Rooms are adequate for our use during the Ambiente Fair. Beds are comfortable & decent. Bathroom is a good size compared to others that make you feel claustrophobic. Water pressure & temperature is good. Staff are wonderful. Well stocked breakfast with plenty of variety to choose from and their coffeemaker doesn’t disappoint. A 10 minute walk to the trains that run thru the downtown core.

Ahmed Abbassi

4/5

4 Nov, 2023

Nice and cozy hotel. Comfortable and feel welcomed by staff. Very nice location. Housekeeping can put a little bit more effort into the cleaning of the room. Breakfast is pleasant. In general, I would visit again.

argyrw pitsiloy

5/5

3 Dec, 2023

Very charming & cozy atmosphere, very polite personell and we loved the snacks and sweets. Rooms were so clean and warm.

Lawrence Weinstock

4/5

27 Jan, 2024

Ahmed Abbassi

4/5

4 Nov, 2023

argyrw pitsiloy

5/5

3 Dec, 2023

Very charming & cozy atmosphere, very polite personell and we loved the snacks and sweets. Rooms were so clean and warm.

Keith Daus

5/5

8 Jul, 2023

Extremely nice staff. Rooms were spacious and clean. Location was good and was less than a half hour walk to most anywhere. The breakfast was DELICIOUS. BEST I had in any Europe hotel. And I LOVE the Haribo gummy treats at the front desk. Recommendation Score: 97 out of 100.

Emma Forrest

5/5

15 Sep, 2023

I had a great experience here. The hotel stay are so helpful and speak perfect English. You can walk or get the bus anywhere, beautiful views from the back of the hotel. Breakfast and rooms are lovely. All in all a great stay and I would definitely come back. Danke schon!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.