Hotel Alexandra

3.7/5(538 Reviews) rating

4 Star Hotel

1/87

About hotel

Hidden in the lively district of North Point, Hong Kong, you'll find the exquisite Hotel Alexandra. This 4.5-star hotel boasts a central location, making it the perfect home base for discovering all the city has to offer. In mere 10 minutes, guests can reach renowned attractions like the Sogo Causeway Bay and Times Square Shopping Mall. And with nearby locations like the Happy Valley Race Course only 3 kilometers away, there's never a dull moment. At Hotel Alexandra, affordable luxury is within your reach with its 840 modern and spacious rooms. Each room is equipped with air conditioning, mini-bars, and flat-screen TVs, ensuring maximum comfort. Stay connected with accessible wireless internet and enjoy your downtime with satellite programming. Luxuriate in the bathrooms with showers, free toiletries, and hairdryers for that ultimate pampering experience. And for breathtaking views, guests can choose between the captivating city or tantalizing harbor sceneries from the comfort of their rooms. As much as Hotel Alexandra prides itself on luxury, it also takes pride in its prime location and top-notch facilities. Guests can conveniently explore the wonders of the city, like the stunning Victoria Harbour and picturesque Victoria Park, right outside the hotel. After a day of adventure, unwind at the hotel's fitness center or take a dip in the seasonal outdoor pool. With complimentary wireless internet and unparalleled concierge services, guests can relax and enjoy their stay. The hotel even caters to wedding services for those looking to tie the knot in this enchanting city. Business travelers will also find the perfect fit at Hotel Alexandra. With express check-in/out, dry cleaning/laundry services, and a vast conference center spread over 9990 square feet of flexible meeting space, all work-related needs are taken care of. And for the ultimate convenience, the hotel offers a round-trip airport shuttle service for guests arriving from the airport. End your day with a delectable meal at Cafe A, the hotel's buffet restaurant that features a trendy bar/lounge. Guests can also choose the convenience of room service (available during limited hours). And for a perfect start to each day, enjoy a continental breakfast available daily for a small fee. Experience the best of Hong Kong's lively city life with a luxurious and affordable stay at Hotel Alexandra, where location, luxury, and exceptional service meet. Remember to book Hotel Alexandra Online for the best Hotel Alexandra room prices. The hotel's address is 32 City Garden Road, North Point, Hong Kong, making it easily accessible for guests. Hurry and book now for a memorable and comfortable stay at Hotel Alexandra.

Highlights

• Located in the heart of North Point, Hong Kong • Short distance to major attractions such as Victoria Harbour and Victoria Park • Nearby popular shopping destinations like Sogo Causeway Bay and Times Square Mall • 840 air-conditioned rooms with minibars and flat-screen TVs • Complimentary WiFi available in all rooms • Recreational facilities include a fitness center and seasonal outdoor pool • Concierge services and wedding planning available • Business amenities include express check-in/out and dry cleaning/laundry services • 9990 square feet of event space, including a conference center • Shuttle service to and from Hong Kong International Airport (40.8 km away) • Variety of room options, from luxury to budget • On-site restaurant and room service available for dining options • Ideal for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

840

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: HKD 1000.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to November..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: HKD 1000.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to November..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,094

₹16,357

38% OFF

+ ₹1,136 taxes / night

Earn 112 Reward Points

Flat ₹1,604.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,094

₹16,357

38% OFF

+ ₹1,136 taxes / night

Update Price

Earn 112 Reward Points

Flat ₹1,604.38 off included with coupon INTSTAY

Amenities

Location

North Point, Hong Kong

View on Maps

Ratings & Reviews

3.7/5

538 Ratings

Yoong Tham

1/5

14 Jan, 2024

I regret to share my disappointing experience at Hotel Alexandra in Hong Kong. During my stay, I encountered a significant issue with smoking in the hotel. Upon checking into my room, I immediately noticed a strong smell of smoke, indicating that previous guests had been smoking in the room. Concerned about the health and comfort of my family, especially my child, I promptly requested a room change. Unfortunately, even after moving to another room, the smell of smoke persisted throughout the night due to the air circulation. It was disheartening to realize that the hotel's system was not effectively preventing smoking in the rooms, which greatly affected our stay. Furthermore, I noticed a strong smell of smoke in the elevator and even witnessed a person holding a cigarette. This observation added to my disappointment and concern. As a family-oriented traveler, I believe it is crucial for hotels to maintain a smoke-free environment to ensure the well-being of their guests. I sincerely hope that Hotel Alexandra takes immediate action to address this issue. It is crucial for them to improve their system and strictly enforce a no-smoking policy in all areas, including guest rooms and common spaces. Failure to do so could have a detrimental impact on their brand image and deter potential customers from choosing their establishment. I urge Hotel Alexandra to prioritize the comfort and safety of their guests, particularly families with children, by implementing effective measures to prevent smoking in the hotel. By doing so, they can create a more pleasant and enjoyable experience for all their visitors.

Hannah

5/5

13 Jan, 2024

Beautiful hotel. Stayed here for my brothers wedding - my first ever time in Hong Kong. Was blown away as soon as I stepped through the doors and saw all the chandeliers. Rooms are nice too, clean and everything you need, I had a little view of the harbour. Close by to cafes and 7/11, MTR too.

John

1/5

5 Dec, 2023

I saw one cockroach on the floor one day and one bed bug on the bed. Ridiculously the door key card doesn’t work for more than ten times during the nine months I am in this hotel. The ground on the toilet is not very clean. The ground on the bedroom is quite dusty. The room service every week is not doing a very good . They just replace the bed sheets and those toilettes. Doesn’t clean the room adequately. The room emits a bed burning smell when turning on the heating function on the air conditioner. Who know if the smell will affect your health? I would not recommend this hotel. But if you want good location, the hotel is near victory harbour. But there may be safer choices.

Cher Lee Kiat

4/5

26 Sep, 2023

Nice hotel located in a good neighborhood with plenty of local food choices ( dim sum, noodles, roast meat, desserts, etc ) and convenience stores at street level. It’s linked to the Fortress Hill MTR ( Exit B ) via an elevated walkway, but with a couple of stairways so if you have lots of heavy luggage it may not be suitable. The room is of reasonable size while the check in was quick and efficient. Cleanliness of the room was generally good but the toilet walls have some stains which were not cleaned properly. The air conditioning was good but we initially struggled with the controls - a simple set of operating instructions would be good for guests.

Yoong Tham

1/5

14 Jan, 2024

Hannah

5/5

13 Jan, 2024

John

1/5

5 Dec, 2023

Lee Lee

5/5

18 Nov, 2023

Pleasant stay. Nice deco and room size are considered big for HKG standards. Plenty of food choices and shops within walking distance. Good location. Employees are friendly and helpful. Connecting rooms are uniquely designed in an unexpected way. I like it.

Cher Lee Kiat

4/5

26 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.