Hotel Alux Playa del Carmen

4.2/5(68 Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/42

About hotel

Hotel Alux Playa del Carmen is a luxurious and sophisticated destination for discerning travelers seeking a unique blend of modern elegance and historic charm. Located in the heart of Playa del Carmen, this hotel stands out for its architectural beauty, lavish furnishings, and impeccable service. With a stay at Hotel Alux Playa del Carmen, guests are just steps away from iconic landmarks such as Nuestra Senora del Carmen Catholic Church and Central Square, offering easy access to the vibrant culture and attractions of the area. The hotel's address, CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, QROO77710, Mexico, places it in a central location that is convenient for both leisure and business travelers. The 16 air-conditioned guestrooms at Hotel Alux Playa del Carmen are elegantly designed with modern amenities such as complimentary wireless Internet access, cable programming, and private bathrooms with luxurious toiletries. Each room is meticulously maintained by the daily housekeeping service, ensuring a comfortable and relaxing stay for every guest. The hotel's business amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk, catering to the needs of business travelers. Guests can indulge in a range of world-class amenities at Hotel Alux Playa del Carmen, including a state-of-the-art spa and wellness center where they can rejuvenate and unwind. The exquisite dining options at the hotel celebrate local flavors and international cuisine, offering a culinary experience that is sure to delight the senses. Whether guests are seeking relaxation or productivity, Hotel Alux Playa del Carmen provides the perfect setting for a memorable stay. The hotel's prime location near Playa del Carmen Main Beach and Mamitas Beach allows guests to explore the beauty of the Riviera Maya and enjoy the sun, sand, and sea. From iconic landmarks to hidden gems, the hotel's central location offers easy access to a variety of attractions that enhance the guest experience. Guest testimonials rave about the exceptional hospitality and personalized service at Hotel Alux Playa del Carmen, highlighting memorable moments that leave a lasting impression. For those looking to book Hotel Alux Playa del Carmen online or inquire about room prices, the hotel's website provides a seamless booking experience. With its unparalleled elegance, top-notch amenities, and prime location, Hotel Alux Playa del Carmen is the ideal choice for travelers seeking a luxurious and unforgettable stay in Playa del Carmen..

Highlights

• Conveniently located in Downtown Playa del Carmen, steps away from Nuestra Senora del Carmen Catholic Church • Just a 5-minute walk to Central Square and within 0.7 km of Playa del Carmen Main Beach • Stay in one of the 16 air-conditioned guestrooms with complimentary Wi-Fi and cable TV • Enjoy private bathrooms with showers, toiletries, and hairdryers for your comfort • Safes, desks, and daily housekeeping services provided for your convenience • Explore nearby attractions like Quinta Alegría Shopping Mall and Riviera Gran Casino • Visit cultural sites such as the 3D Museum of Wonders and Mario Villanueva Stadium Madrid • Relax at Mamitas Beach or take a stroll to Playa del Carmen Maritime Terminal • Close proximity to Cozumel Intl. Airport (35.5 km) and Cancun Intl. Airport (56 km) • Business amenities include a 24-hour front desk, luggage storage, and a safe deposit box • Unique selling points include a rooftop restaurant, outdoor pool, and 24-hour fitness center • Experience personalized concierge services and exclusive spa treatments during your stay • Sustainable practices in place to cater to environmentally conscious travelers • Immerse yourself in the local culture with dining options featuring authentic delicacies • Enjoy panoramic city views from luxurious suites and well-equipped workspaces • Enhance your stay with diverse dining options ranging from casual cafes to gourmet restaurants • Discover nearby landmarks like Calle Corazón and Pier Navega for a memorable experience.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No alcohol allowed onsite.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

No alcohol served onsite.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No alcohol allowed onsite.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

No alcohol served onsite.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.2/5

68 Ratings

MICHAEL STANDIFER

5/5

29 Jul, 2022

You cannot find a better place to stay in Playa at this price range. The building is on a quiet street, to be in the center of the tourist area (short walk to everything). The building as well as the rooms were very clean, beds were comfortable and A/C worked great. The host had great communication before we arrived and met us with a smile and gave us a lot of local info for food and places to see. There is a lavanderia around the corner to get your laundry done quickly, so you can pack light. Highly recommend Hotel Alux!

Reveena Rothman-Rudnicki

5/5

26 Jan, 2022

My boyfriend and I stayed at this gem of an airbnb during our 6 day stay in Playa and it was fantastic. Water cooler, umbrellas to borrow, beautiful clean room with two beds, included housekeeping (once) and the loveliest loveliest home Estefania who was so warm and welcoming and sent over tons of suggestions to stuff to do and where to eat in the area. Loved it so much that I recommended it to my parents who are going to mexico in February!

nicole

5/5

12 Jan, 2022

Great budget comfortable accommodation with fantastic location. Estefania and her partner are great in managing the place and always willing to assist if you have an issue with the room. I've stayed one month and I would stay again. Definitely recommend.

Jamin Broughton

5/5

2 Dec, 2021

BEST LOCATION .around 30 bucks Canadian gets you your own private suite with air con hot water TV super quite suite ,also very quite street and quite building yet your a block from all the action nightlife, best restaurants ,under 5 min walk to beach and 5th ave . Staff is what makes this place the top place in centro pdc for budget travelers super helpful , English speaking as well and always cleaning and maintaining the building and rooms and quick to serve your needs .don't be like me and waste a bunch of time searching around you wont find anything even close for this price .

MICHAEL STANDIFER

5/5

29 Jul, 2022

Reveena Rothman-Rudnicki

5/5

26 Jan, 2022

nicole

5/5

12 Jan, 2022

R P

5/5

10 Apr, 2022

I spent 2 momths at Alux. Initially I was supposed to stay only one week. Estefania and her partner were so kind, I felt like home, especially in the apartments with a terrasse. It is in rhe very core of playa del carmen making it ideal to walk around. Steps away to la quinta avenue. Thank you so much for having me. I will come back. ♥️🦁🙏🏼🌙

Jamin Broughton

5/5

2 Dec, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.