Hotel am Augustinerplatz

4.1/5(939 Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

1/47

About hotel

Experience the ultimate stay in Cologne at our award-winning 4-star hotel, located in the heart of the vibrant city. Our Hotel am Augustinerplatz guarantees a comfortable and unforgettable stay for all guests, recognized by Hotelstars Union. With 53 elegantly appointed rooms featuring air conditioning, LCD televisions, and complimentary Wi-Fi, you can easily stay connected and entertained throughout your visit. The private bathrooms offer complimentary toiletries and hairdryers for added convenience. Conveniently located on Hohe Strasse, our hotel is just steps away from the bustling shopping street and a short distance from top attractions such as the magnificent Cologne Cathedral. For a day full of thrills, the world-renowned LANXESS Arena and Phantasialand theme park are within easy reach. Indulge in a truly relaxing and rejuvenating experience at our hotel's spa tub, sauna, and fitness center. Business travelers can take advantage of our business center and 635 square feet of flexible meeting space. Enjoy convenience at your fingertips with our express check-in, concierge services, and complimentary newspapers. Satisfy your appetite at our on-site bar and lounge, offering delicious meals and drinks. Start your day off right with a delectable buffet breakfast. For those traveling by car, we offer self-parking for a fee. Our hotel's location is easily accessible, with the nearest airport, Cologne-Bonn Airport, just 14.7 km away. Book Hotel am Augustinerplatz online today and discover the perfect getaway for your Cologne experience. Our affordable accommodations and central location make us the ideal choice for a variety of travelers. Stay with us and make lasting memories at Hohe Str. 30, NW50667, Germany. Book Hotel am Augustinerplatz online now to secure your spot.

Highlights

• Located in the heart of Cologne, just a 15-minute walk from the iconic Cologne Cathedral. • Rated 4 stars by the Hotelstars Union for its exceptional facilities and services. • Well-appointed rooms with LCD TVs, complimentary Wi-Fi, and en-suite bathrooms with toiletries. • A variety of nearby attractions within walking distance, including Hohe Strasse, Wallraf-Richartz Museum, and Dufthaus 4711. • The nearest airport is Cologne-Bonn Airport, only 14.7 kilometers away. • Offers a spa tub, sauna, and fitness center for guests' relaxation and enjoyment. • Fully equipped for business travelers, with a business center and conference space available. • Room service and a bar/lounge for convenience and drink options. • Buffet breakfasts and daily cleaning services provided. • Self-parking available for a fee.

Quick Facts

Check-In

3:30 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Sauna

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

The front desk is open daily from 7:30 AM - 11:30 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹10,233

₹15,654

35% OFF

+ ₹907 taxes / night

Earn 111 Reward Points

Flat ₹1,591.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,233

₹15,654

35% OFF

+ ₹907 taxes / night

Update Price

Earn 111 Reward Points

Flat ₹1,591.38 off included with coupon INTSTAY

Amenities

Location

Hohe Str , Cologne, North Rhine-Westphalia, 50667

View on Maps

Ratings & Reviews

4.1/5

939 Ratings

Frank Van Goethem

5/5

5 Jan, 2024

I am very happy that I stayed in this hotel during New Year. Neat rooms with all essential comfort and great breakfast service in the morning. Easy access to the city centre and plenty of parking possibility in the immediate surroundings. When you want to eat something you can just leave the hotel and go to the Italian style bistro place next door. I advise this hotel to all . If there is one thing , please mention that the next door gym and swimmingpool is only from 16 years of age. My children where fairly disappointed about this and it would have been simple just to note on the website since I have also calculated the price I paid on these extra features .

Ashirvadh Ramsarup

2/5

25 Dec, 2023

Our experience was basic. We had a slightly dusty room. And the shower water did not flow properly. I asked the staff to assist and they said they will send someone up but no one came. Also advertised the spa being part of the restaurant but it is a 200-300m outside of the hotel which means you need to got to the fitness gym.

Dr. Rodney Jimenez

5/5

30 Aug, 2023

During my stay at this hotel, I was thoroughly impressed with the exceptional service provided by the staff. Their commitment to ensuring guest satisfaction was evident from the outset. In particular, the manager, Dennis, stood out for his dedication and attentiveness. His leadership seems to set the tone for the entire team, as every staff member I encountered was courteous and eager to assist.

Galin Georgiev

2/5

18 Dec, 2023

The only characteristic for a 4-star hotel of this property is its price. I can't believe this is an Expedia VIP property, really feels like three-star hotel from the FRG times. *Check-in: the self-check kiosk asked me to pay my reservation in order to complete the process, despite the fact the my booking was prepaid through expedia. I needed to ask for refund at the reception desk. I got my money back immediately, but still it was not a nice experience at all. *Rooms: small but rather clean. No kettle or even a drinking glass. The glass door of the shower was leaking and after I took a shower the floor was flooded. The floor towel did not help. *Expedia perks: At the time I made my reservation, and being a platinum Expedia member, I was promised a bottle of sparkling wine at check-in, plus a free access to hotel's swimming pool. After I asked for the wine, it was delivered to my room; still, no access to the pool was given. *Breakfast was the most disappointing thing. The website of the hotel (https://www.hotel-am-augustinerplatz.de/breakfast/?lang=en) says that on Sat and Sun the breakfast is served till 11:30, but I was denied access at exactly 11:00 by the staff in the breakfast area. I managed to get to the coffee machine and to make an espresso, but was asked to leave. I reported that immediately to the hotel's reception, and the lady working there politely said that the behavior of her colleagues wasn't professional. Still, I did not get even an apology of any sort.

Akın Eker

1/5

18 Dec, 2023

Upon arrival, the lady at the reception told me that they had to cancel my booking due to a damage in the water pipes. It was an unpleasant experience to hear that after driving 3 hours. I was planning to rest in the hotel at night after visiting the Christmas Market. Considering that I made the reservation 4 months before my trip ( a non refundable one via Booking), I expected to be offered another room or at least to be directed to another hotel. I asked the lady whether they were going to take any responsibility or not, she claimed that they were not responsible. She told me to contact Booking. That is probably the way to resolve things, but it didn't really feel nice at all. Anyways, I drove 3 hours back to my home in the evening. It would have been a real disappointment if I were coming from far away via plane.

Frank Van Goethem

5/5

5 Jan, 2024

Ashirvadh Ramsarup

2/5

25 Dec, 2023

Dr. Rodney Jimenez

5/5

30 Aug, 2023

Galin Georgiev

2/5

18 Dec, 2023

Akın Eker

1/5

18 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.