Hotel Austin Paradise - Mount Austin

3.8/5(352 Reviews) rating

3 Star Hotel locationPin

Johor Bahru, Johor

Hotel Austin Paradise - Mount Austin facade

1/88

About hotel

Indulge in affordable luxury at Hotel Austin Paradise - Mount Austin room prices, located in No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin81100, Malaysia. Perfectly situated near Sunway College Johor Bahru and just a short drive to the airport, this hotel is the ultimate choice for any traveler seeking a seamless and pleasant journey. Our 49 well-appointed rooms are equipped with modern amenities such as LCD TVs, complimentary Wi-Fi, and cable programming, ensuring a comfortable and convenient stay for all our guests. The private bathrooms feature showers, complimentary toiletries, and hairdryers for a rejuvenating experience. But that's not all that Hotel Austin Paradise has to offer. Our strategic location also allows easy access to top attractions like Austin Heights Water & Adventure Park, Hospital Sultan Ismail, and AEON Tebrau City. Need some retail therapy or a day out on the golf course? Look no further than Toppen Shopping Centre and Austin Hills Country Club, conveniently located nearby. Business travelers can take advantage of our fully-equipped business center and rely on our multilingual staff to cater to their needs. With free onsite parking, you can forget about the parking woes and focus on enjoying your stay. Reaching our hotel is a breeze, with Senai International Airport, Singapore Changi Airport, and Seletar Airport all within easy reach. So why wait? Book your dream stay at Hotel Austin Paradise - Mount Austin Online and experience the best of comfort and convenience. Trust us, your stay will be nothing short of extraordinary.

Highlights

• Near Sunway College Johor Bahru • Airport distance: 35.1 km (Senai International Airport), 50.4 km (Singapore Changi Airport), 33.6 km (Seletar Airport) • Railway station distance: 15.3 km (Johor Bahru Customs, Immigration, and Quarantine Complex) • Tourist attractions: Sunway College Johor Bahru (1 km), Austin Heights Water & Adventure Park (1.4 km), AEON Tebrau City (1.8 km), KSL City Mall (11.4 km), Plaza Pelangi (11.7 km), La Stella Water Theme Park (12.2 km) • Variety of room options, including air-conditioned rooms with LCD TVs and private bathrooms. • Amenities: free Wi-Fi, cable TV, coffee/tea makers • Business amenities: business center, multilingual staff, luggage storage • Suitable for both casual and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Business center

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 50.00 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 50.00 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹2,662

₹3,109

14% OFF

+ ₹634 taxes / night

Earn 32 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,662

₹3,109

14% OFF

+ ₹634 taxes / night

Update Price

Earn 32 Reward Points

Amenities

Location

Taman Mount Austin, Johor Bahru, Johor, 81100

View on Maps

Ratings & Reviews

3.8/5

352 Ratings

SC Chan

5/5

21 Oct, 2023

Updated in October 2023 Stayed again in a different room type with the same verdict.👍🏻👍🏻👍🏻 Good aircon flow, comfortable bed, strong water flow (cold/hot), TV, strong Wifi signal, free instant coffee, bottled water and toothbrushes. Plenty of parking space within the vicinity (MBJB). Value for money.👍🏻👍🏻👍🏻

Vimala 77

3/5

3 Jan, 2024

Worth for price...Aircond is good..hot water pressure is to slow.. surrounded with good restaurants....all over no complaints

Bani Siringivi

4/5

8 Nov, 2023

Clean room, hot water shower, clean toilet with bidet spray. Rm110 for a deluxe room with two beds

SC Chan

5/5

21 Oct, 2023

Vimala 77

3/5

3 Jan, 2024

Worth for price...Aircond is good..hot water pressure is to slow.. surrounded with good restaurants....all over no complaints

Bani Siringivi

4/5

8 Nov, 2023

Clean room, hot water shower, clean toilet with bidet spray. Rm110 for a deluxe room with two beds

J S Lau

5/5

25 Dec, 2022

Pretty good location with eateries nearby. Room was clean. Service is equally not bad. I have stayed in another Austin paradise hotel which is okay too. Keep up the good work!

Jinner Kang

4/5

4 Sep, 2022

Travel with parents total 3 ppl, booking in agoda apps, price quite cheap just around rm100. The receptionist face quite black with no smiling (may be too many customers? ) The room is spacious and clean but didnt prepare hair dryer. The sound proof is really poor. Location is very strategic.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.