Hotel B&B - 5th Avenue

3.9/5(13.78K Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

146

1/146

About hotel

Experience the beauty of Playa del Carmen at HOTEL B&B PLAYA DEL CARMEN, located at the heart of Centro, QROO77710, Mexico. Immerse yourself in the vibrant culture of this stunning destination with our prime location just a short walk from popular attractions. Our 28 luxurious guestrooms provide the perfect balance of comfort and indulgence, complete with complimentary Wi-Fi. Enjoy the best of both worlds with Quinta Avenida and Main Beach within reach from our doorstep. Indulge in some retail therapy at Quinta Alegría Shopping Mall and Calle Corazón, or explore the impressive Nuestra Senora del Carmen Catholic Church. Don't miss the unique and breathtaking exhibits at the 3D Museum of Wonders, all just minutes away. After a day of adventure, relax and rejuvenate at our outdoor pool or stay connected with our free Wi-Fi. Start your day off on a delicious note with our continental breakfast, served daily. And with Cozumel Intl. Airport just a short distance away, travelling to and from our hotel is a breeze. At HOTEL B&B PLAYA DEL CARMEN, we offer top-notch accommodations at affordable HOTEL B&B PLAYA DEL CARMEN room prices. Whether you're a solo traveler, couple, or family, our hotel is suitable for all. Book HOTEL B&B PLAYA DEL CARMEN online now and embark on a journey of discovery and luxury. Don't miss this chance to experience the wonders of Playa del Carmen!

Highlights

• Ideal location in Downtown Playa del Carmen, just a 4-minute walk from Quinta Avenida • Close proximity to Playa del Carmen Main Beach and other popular tourist attractions • Luxurious, boutique-style accommodations with 28 guestrooms • Free Wi-Fi for easy connectivity for both casual and business travelers • Only 0.1 km from Nuestra Senora del Carmen Catholic Church and Quinta Alegría Shopping Mall • Outdoor pool for relaxation and recreation • Complimentary continental breakfast served daily • Just 1.2 km from Playa del Carmen Maritime Terminal, making it convenient for travelers arriving by train • Cozumel Intl. Airport (CZM) is only 33.8 km away, making it easily accessible for travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Smoke-free property

Terrace

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a security system.

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a security system.

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹1,835

₹4,400

58% OFF

+ ₹577 taxes / night

Earn 24 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹1,835

₹4,400

58% OFF

+ ₹577 taxes / night

Update Price

Earn 24 Reward Points

Amenities

Location

Jln Sultan, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

3.9/5

13.78K Ratings

Jodi Wong (Jodi W)

4/5

30 Oct, 2023

The location is really good; very accessible by public transport. Walking distance to many tourist attractions around. Clean and tidy rooms. Basic facilities. Lovely views of the city on higher levels. Staffs are pretty friendly and helpful even though they are always busy. Tho, Lobby is always filled with guests, and there is not direct access to the toilet from the lobby.

Somes waran

5/5

10 Jan, 2024

The rooms were spacious, clean, and tastefully decorated, providing a comfortable retreat. The hotel's amenities, including the on-site fitness center, added to the overall convenience. The central location made it easy to explore the city. I highly recommend Hotel Boss for a delightful and memorable stay.

Christina Gonzales (Tina)

5/5

14 Jan, 2024

Excellent location with best connectivity of Bus and Metro. Very near to little India. Check in and out services is very fast. Money changer is located in hotel premises itself. Bar night club and 24 hour’s convenience store is also in hotel premises. The best place to stay.

Ujjwal Khanna

1/5

19 Dec, 2023

Rooms are very compact and small, in terms of cleanliness it is zero, there were ants roaming around the jam in the buffet. The staff is not at all helpful and is very rude. Service is very slow. Please take care of your belongings, I asked the housekeeping staff to clean my room and when I came back my neck pillow was not there. I informed this at the front office but no actions were taken. The hotel is a big zero in terms of hospitality.

Akiel Rugbeer

1/5

26 Dec, 2023

Very poor service. Called the service desk for ice and drinks twice and the call was cut. The ice machine was broken on the pool floor when reported to the service desk the call was cut. Complained to the service manager and customer relations manager about the service and cleanliness these concerns were not addressed or escalated. Our reservation was canceled and we moved to another hotel. The staff seemed to be used to dealing with these complaints. When we did initially book this was not the cheapest option however the location was favourable. The next hotel we moved too was the same rate and a higher stared hotel. If I could rate a zero I would. The hotel lobby is continously busy because staff cannot resolve issues and queries. The building and rooms are definitely not international safety standards. Rooms are so small most people used the balcony to store bags and pack. We could see this from our room.

Jodi Wong (Jodi W)

4/5

30 Oct, 2023

Somes waran

5/5

10 Jan, 2024

Christina Gonzales (Tina)

5/5

14 Jan, 2024

Ujjwal Khanna

1/5

19 Dec, 2023

Akiel Rugbeer

1/5

26 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.