Hotel Boutique Rato 10

4/5(69 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

132

1/132

About hotel

Experience the ultimate Playa del Carmen getaway at Hotel Boutique Rato 10. Our luxurious hotel boasts an ideal location just steps away from Quinta Avenida and a short 9-minute walk from the mesmerizing Playa del Carmen Main Beach. Conveniently situated in the heart of the city, our hotel offers easy access to top attractions such as the iconic Mario Villanueva Stadium, the trendy Quinta Alegría Shopping Mall, and the stunning Nuestra Señora del Carmen Catholic Church. And if you're seeking a beach vacation, both Mamitas Beach and Pier Navega are within walking distance. Unwind in one of our 16 modern and elegant rooms, each equipped with an air conditioner, a Smart TV, and complimentary Wi-Fi for seamless connectivity. Our luxurious bathrooms feature refreshing showers, indulgent toiletries, and hairdryers, perfect for relaxing after a day of adventure. Plus, every room also includes a phone, safe, and desk for your convenience. Take a dip in our inviting outdoor pool, or soak up the sun on our charming terrace with stunning views. Let our dedicated concierge services assist you in planning your unforgettable Playa del Carmen adventures, or make your dream wedding a reality with our exceptional wedding services. Business travelers will appreciate our express check-out, 24-hour front desk, and luggage storage services. Satisfy your cravings with our tempting snack bar and deli, or indulge in a mouth-watering meal in the comfort of your room with our convenient room service. And don't miss out on our delectable cooked-to-order breakfast, available from 7:30 AM until noon for an additional fee. Conveniently located at Avenida 10 con calle 26, Centro, QROO77710, Mexico, Hotel Boutique Rato 10 is just 55.6 km from the Cancun International Airport and 36 km from the Cozumel International Airport. Book your stay with us today and experience the charm of Playa del Carmen at our affordable prices. Don't miss out on our special offers - reserve online at Hotel Boutique Rato 10 now!

Highlights

• Centrally located hotel steps away from Quinta Avenida • Only a 9-minute walk from Playa del Carmen Main Beach • Luxury, boutique, and budget room options • Air-conditioned rooms with Smart TVs and complimentary WiFi • Outdoor pool and terrace with panoramic views • 24-hour front desk and concierge services • Short distances (in km) from Cancun Intl. Airport (55.6) and Cozumel Intl. Airport (36) • Proximity to popular attractions like Nuestra Senora del Carmen Catholic Church and Mamitas Beach • Express check-out and luggage storage for convenient travel • Snack bar and room service available for a quick bite or leisurely breakfast (7:30 AM - 12 PM)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 11:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 11:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Quintas del Carmen, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

4/5

69 Ratings

Carlos Merino

1/5

18 Jan, 2024

This is a real scam, smells like a public restroom. You really don't want to stay there. Terrible check-in service, hazardous installations, and the smell it's just unbearable! A real dumpster!

Amanda Huber

5/5

22 Oct, 2021

As a 30- and 33-year-old with quite a bit of travel experience, this hotel exceeded our expectations in several ways. The rooms are huge, our room was ready early, the location is excellent, the service was top-notch and the rooftop and pool area are perfect for hanging out. This hotel is a great value, we highly recommend it.

ama nkwa

5/5

1 Feb, 2022

I really loved this hotel. It was amazing that even though it's in the center of all the convenient things, beach, restaurants, cafes, stores, that my room was extremely quiet.. I couldn't hear the noise from outside.. my bed was huge and so comfortable. Hot water, fans and A/C.. the staff is very nice and helpful, the rooftop is AMAZING ‼️ Beautiful pool, places to sit and work as I did on my laptop but then wonderful lounge areas to relax and take in the breathtaking view from that rooftop.. My internet in my room was perfection, always had great internet and the shower pressure is nice and strong and you can adjust it according to your pressure preference.. I look forward to returning to this hotel next time I'm in Playa.. Thanks to everyone there that made my stay so special!

Rebekah Diaz

2/5

28 Dec, 2020

This is a Hotel, but an AirBNB as well. Booked on AirBNB. Arrived at 4:50pm and was told room was not ready! (WHAT?!) Selected 3-5:00pm on Air BNB.....Was told it would be another hour and a half. Room was ready at 6:30pm. Unacceptable after a long day of traveling. Also—the walls are so thin and the doors! We were awoken by the people next to us each night several times. We also could hear people in the elevator from our room! We have stayed at hundreds of air BNBs and hotels and have never had problems with noise—EVER. Staff was nice. The beds only had a sheet on them! No blankets at all. And only 2 pillows. We have stayed lots of places in Mexico and this is not the normal! Every single place have stayed previously has a blanket on the bed. We even asked if there was one available; and they didn’t have any on site. Wouldn’t stay here again and wouldn’t recommend.

Kristaps Klavins

2/5

7 Aug, 2021

Depressing Hotel for middle age people without expectations. Rooms has windows to hallway. Dirty hot tub size pool if there is someone inside it's uncomfortable crowded. ( Beach is full of sea weed do this is only place to "swim" or just sit in dirty water Any place next to it it's way better No bar or even fridge in a room Next time in PDC definitely will chose different place

Carlos Merino

1/5

18 Jan, 2024

This is a real scam, smells like a public restroom. You really don't want to stay there. Terrible check-in service, hazardous installations, and the smell it's just unbearable! A real dumpster!

Amanda Huber

5/5

22 Oct, 2021

ama nkwa

5/5

1 Feb, 2022

Rebekah Diaz

2/5

28 Dec, 2020

Kristaps Klavins

2/5

7 Aug, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.