Hotel Casa De Las Flores

4.3/5(609 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

156

1/156

About hotel

Are you planning a visit to Playa del Carmen, the lively coastal city of Mexico? Look no further than Hotel Casa De Las Flores, located on Avenida 20 Norte 150, between Calles 4 and 6. Our hotel offers an affordable option for accommodation, suitable for a variety of travelers. We know that finding a comfortable and convenient place to stay is crucial when traveling. That's why we offer our guests 29 spacious and air-conditioned guestrooms, designed with your comfort in mind. Enjoy complimentary wireless internet and unwind in our cozy beds after a day of exploring the city. Located just a short stroll from the renowned Main Beach and Maritime Terminal, our prime location gives you easy access to all the exciting attractions that Playa del Carmen has to offer. And don't forget to take a refreshing dip in our outdoor pool or indulge in a rejuvenating facial at our onsite spa. For the adventurous souls, our hotel is the perfect choice. Immerse yourself in the local culture by visiting Mercado Playa del Carmen, Central Square, or the 3D Museum of Wonders, all conveniently located nearby. And for those looking to shop, Plaza Paraiso and Quinta Alegría Shopping Mall are within reach. At Hotel Casa De Las Flores, we have everything you need to make your stay a comfortable and convenient one. Our 24-hour front desk and luggage storage services are available for your convenience, and we offer complimentary wireless internet access throughout the property. Don't forget to start your day off right with our continental breakfast, served daily from 8:00 AM to 11:00 AM for a fee. Traveling to and from our hotel is also a breeze, with Cancun International Airport just 56.3 km away and Cozumel International Airport only 34.9 km away. So, what are you waiting for? Book Hotel Casa De Las Flores online now and experience the warmth and charm of Mexico during your visit to Playa del Carmen.

Highlights

• Located in the lively Downtown area of Playa del Carmen, just a short walk (0.6 km) from the popular Main Beach • Within a 10-minute walk (0.8 km) from the Playa del Carmen Maritime Terminal, convenient for those arriving by train/bus • Close proximity to top attractions, such as Mercado Playa del Carmen (0.3 km), Central Square (0.4 km), and 3D Museum of Wonders (0.5 km) • Wide range of room options (including 29 air-conditioned guestrooms) catering to all types of travelers • Complimentary Wi-Fi and other modern amenities for a comfortable stay • Onsite facials and an outdoor pool for relaxation, plus a picnic area for outdoor leisure • Business amenities including a 24-hour front desk and luggage storage for business travelers • Delicious Continental breakfast available daily (8:00 AM - 11:00 AM) for an additional fee • Easy access to Cancun Intl. Airport (56.3 km) and Cozumel Intl. Airport (34.9 km) for a hassle-free travel experience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Swimming Pool

Designated Smoking Areas

Terrace

BBQ/Picnic area

Breakfast available

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Swimming Pool

Designated Smoking Areas

Terrace

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹2,992

₹5,046

41% OFF

+ ₹842 taxes / night

Earn 38 Reward Points

Flat ₹547.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹2,992

₹5,046

41% OFF

+ ₹842 taxes / night

Update Price

Earn 38 Reward Points

Flat ₹547.75 off included with coupon INTSTAY

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.3/5

609 Ratings

Sarah

5/5

1 Dec, 2023

It's such a cute hotel. The room was very nice with a very comfy bed. It was very quiet except when there was a band playing until about midnight. The pool is small but great for a dip. SO close to the beach and shops. It doesn't feel close to the strip, which is great to escape from that chaos. I would definitely come back here.

Cindy Ng

5/5

9 Nov, 2023

A wonderful little hotel in Playa del Carmen. Easy to walk to many stores and restaurants, quieter than places closer to 5th Ave. The hosts are very friendly and helpful and there is a cute outdoor/pool area. They should add more seating in the pool area but overall a nice place to stay.

Susana Kamala Chavez Diaz

5/5

16 Sep, 2023

This cozy hotel was home for my fiance and me for a week! Alberto and Jesus are amazing people who work in this hotel, they both are kind and helpful in anything you need! The rooms are great and the swimming pool was fantastic on these hot days to cool off. The location is excellent, close to anything you need! Simply perfect. You will also meet Ambra the beautiful cat! I will be looking forward to coming back again. Thanks, Alberto and Jesus for being amazing hosts for this week! Hope to see you soon amigos!

TK Scatigna-Gianfagna

1/5

31 Jul, 2023

Hotel is only presentable due to the scenery around it. We were given an awful room (4) which had rust on the windows and almost no running water. After our tour was done, we came back and were given room 18 which was much more acceptable but still not a "4 star level". However, I had FOUR t-shirts STOLEN by the cleaner from the luggage even though we left the "do not disturb" sign on. Appalling act and then they ask you to leave a tip. Comical!

Sarah

5/5

1 Dec, 2023

Cindy Ng

5/5

9 Nov, 2023

Susana Kamala Chavez Diaz

5/5

16 Sep, 2023

TK Scatigna-Gianfagna

1/5

31 Jul, 2023

Dawn DH

5/5

10 Apr, 2023

A piece of tranquility and calmness 5-10 mins from chaos of 5th AVE and ADO bus stn. So glad we stayed here, staff were very friendly and helpful. Had a lovely daily breakfast in a Mexican cafe nearby recommended by hotel. The bed room was comfortable and spacious and felt I was in a retreat not a resort. I definitely stay here again, highly recommended.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.