Hotel Central

4.1/5(1.06K Reviews) rating

4 Star Hotel locationPin

Innsbruck, Tirol

1/84

About hotel

Are you searching for affordable accommodations that offer a perfect blend of comfort, style, and convenience? Look no further, as Hotel Central room prices fit your budget without compromising on luxurious amenities. Book Hotel Central Online and treat yourself to a truly exceptional stay in Innsbruck. You'll be captivated by its magnificent 4-star setting, located on the lively Maria Theresa Street. Step into your gorgeously adorned guestroom, equipped with modern amenities. From plush minibars to sleek flat-screen televisions, every convenience is at your disposal. And with daily housekeeping maintaining its impeccable standards, you can expect nothing less than perfection throughout your stay. The private bathrooms are fully stocked with complimentary toiletries and hair dryers, ensuring you start and end your day refreshed. But Hotel Central's charm lies not only in its lavish accommodation. It's strategically located mere steps away from famous attractions such as Anna's Column, Tyrolean Provincial Museum, and Galerie im Taxispalais. With a complimentary ski shuttle, you can hit the slopes with ease. And that's not all - indulge in the full-service spa, challenge yourself at the health club, or relax in the sauna. Business travelers are well-catered for at Hotel Central. Enjoy access to a fully-equipped business center, conference space, and meeting rooms. The added bonuses of express check-in and complimentary newspapers in the lobby ensure a hassle-free stay. And for those arriving by car, on-site self parking is readily available. Treat your taste buds at the on-site restaurant, Cafe Central, serving delectable international cuisine. Or unwind with a refreshing drink at the bar/lounge. For those looking to explore the city, the hotel offers tour/ticket assistance to make the most of your stay. Need to catch a flight? Hotel Central's prime location makes it convenient for travelers - only 5.2 km from Kranebitten Airport. Book your stay now and discover the true essence of Innsbruck at Hotel Central, located at the address Gilmstrasse 5, Tirol6020, Austria.

Highlights

• 4-star rated hotel in the heart of Innsbruck, just steps away from Maria Theresa Street and Anna's Column. • Individually decorated guestrooms with minibars, flat-screen TVs, and private bathrooms with complimentary toiletries. • Spa and wellness facilities, including a health club and sauna, for relaxation after a day of sightseeing or skiing. • Complimentary ski shuttle for easy access to nearby slopes. • Close proximity (0.1-0.5 km) to major attractions such as Tyrolean Provincial Museum, Imperial Palace, and Golden Roof. • Airport distance: 5.2 km (Kranebitten Airport, INN). • Railway station distance: 0.4 km. • Business amenities, including a business center and meeting room, catering to business travelers. • On-site dining at Cafe Central, specializing in international cuisine, and a bar/lounge for drinks. • Budget-friendly options available at this luxury, boutique hotel. • Featured in Hotelstars Union, a trusted official star rating for Austrian properties.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Terrace

Banking services

Sauna

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Terrace

Banking services

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher and a first aid kit.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher and a first aid kit.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

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Amenities

Location

Gilmstra�e, Innsbruck, Tirol, 6020

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Ratings & Reviews

4.1/5

1.06K Ratings

Sam M

5/5

26 Jan, 2024

Fantastic accomodation in a great, central location. Breakfast had a wide variety of food options, great for vegetarians too. The room was comfortable and spacious, and we were greeted by such welcoming, helpful staff. We enjoyed the sauna facilities and the workout equipment. Would definitely recommend staying here!

Nataliya Filatova

5/5

26 Oct, 2023

A wonderful hotel in a very convenient location for both the old town and transport links to the railway station and airport. Helpful stuff, nice, clean, modern rooms and very good breakfast in a beautiful Vienna style Cafe Central. One of the reception staff played piano during breakfast, which made us not want to leave this amazing Alpine city.

Bollejef

4/5

14 Jan, 2024

Stayed here 5 nights in January. The positive: - Location is right in the center - Very good breakfast, that starts from 6h30, so we could eat before our flight - Friendly staff at the reception, Matthias deserves a raise for enthusiasm - The building is beautiful The not so positive: - There are just 2 lifts of which one was broken during half of our stay. It seems like the cleaning staff doesn’t have a service elevator, so we had to wait a lot for the lift that many times we decided to walk up/down 4 floors - Room is a bit outdated - Paid water bottles in the fridge (3 euros) is so 1990’s, at the checkout they wanted to give us 2 water bottles, but that makes no sense as you can’t take it past airport security - Heating was turned to sauna mode most of our stay - While the big hotel keys certainly have their charm, it is outdated and may be better replaced by a card system Overall we had a very nice stay.

Neeraj Gupta

1/5

8 Nov, 2023

Our stay at the Central hotel- Innsbruck was marred by several issues, and I feel compelled to share our unpleasant experience. Upon our arrival, we were shocked to discover that the hotel had unilaterally upgraded our room without any prior notice. This was a major problem for us, as we had specific accessibility requirements due to my son's wheelchair. The new room they provided required climbing up to the bed, which was impossible for my son to manage. We had, in fact, informed the hotel of our accessibility needs via email in advance of our stay, and this information was completely disregarded. Instead of addressing our concerns and trying to rectify the situation, the hotel staff flatly refused to give us our originally booked room, which met our specific requirements. This lack of accommodation was both disheartening and unacceptable. What's worse, the staff's attitude was nothing short of appalling. Rather than showing empathy and professionalism, they engaged in a heated argument and tried to threaten us. This type of behavior is entirely incompatible with the level of service one expects from a reputable establishment. As paying customers, we anticipated a respectful and customer-centric approach from the Central Hotel. However, our experience was marred by neglect, an utter disregard for our pre-communicated needs, and an aggressive response when we sought assistance. It's regrettable to say that our stay was a severe disappointment, and we strongly caution anyone, especially with accessibility needs, against booking a stay here. We believe it's essential to share our experience to prevent others from enduring the same mistreatment and frustration that we encountered during our stay at this hotel.

Sam M

5/5

26 Jan, 2024

Nataliya Filatova

5/5

26 Oct, 2023

Bollejef

4/5

14 Jan, 2024

Marina Vladimirovna

5/5

24 Dec, 2023

This place has a beautiful staff and amazing cafe, but the rooms In my opinion, they are very tight. It's a pity that there is no kettle in the room, but you will be offered free bottles of water at check-out and lockable Luggage room

Neeraj Gupta

1/5

8 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.