Hotel Ciao

4.3/5(380 Reviews) rating

1 Star Hotel locationPin

Rome, Lazio

200

1/200

About hotel

Discover the captivating charm of Rome City Centre with a sojourn at the exquisite Hotel Ciao. The perfectly situated hotel serves as the ideal base for exploring the city's endless wonders. From the legendary Colosseum to the sophisticated Spanish Steps, all of Rome's top attractions are located just a brief 5-minute drive away. Featuring 15 opulent and air-conditioned guestrooms, Hotel Ciao offers a tranquil haven for weary travelers. Each room is fully furnished with complimentary Wi-Fi and satellite programming, guaranteeing endless entertainment options. Immerse yourself in the modern luxuries of the private bathrooms, complete with invigorating showers and complimentary toiletries. Yet, the true enchantment of Hotel Ciao lies in its proximity to all the key hotspots. Immerse yourself in the vibrant atmosphere of Piazza della Repubblica or marvel at the majestic Basilica di Santa Maria Maggiore, both located within easy walking distance from the hotel. Complimentary Wi-Fi is available throughout the premises, while the attentive concierge services stand ready to assist with any needs or recommendations. For business travelers, the hotel offers multilingual staff, luggage storage, and safe deposit boxes at the front desk. Treat yourself to room service and revel in the true essence of luxury. Strategically connected to both Fiumicino-Leonardo da Vinci Intl. Airport and Ciampino Airport, Hotel Ciao makes traveling a breeze. So why wait? Book your stay at Hotel Ciao and experience an unforgettable and mind-boggling escapade in the heart of Rome City Centre. With affordable Hotel Ciao room prices and the convenience of booking Hotel Ciao online, this is an opportunity not to be missed. Head over to Via Marsala 96B in RM185, Italy and discover the mesmerizing allure of Rome City Centre.

Highlights

• Centrally located in Rome's City Centre, near major attractions: Colosseum, Spanish Steps, Trevi Fountain, and Pantheon • 15 air-conditioned guestrooms, with complimentary WiFi and satellite TV • Private bathrooms with showers and complimentary toiletries • Within walking distance to University of Roma-La Sapienza, Piazza della Repubblica, and Teatro dell'Opera di Roma • Close proximity to transport options: Via Marsala, Termini Railway Station (2.2 km), Fiumicino Airport (30.4 km), and Ciampino Airport (25.9 km) • Complimentary WiFi and concierge services for added convenience • Ideal for both casual and business travelers, with amenities such as multilingual staff, luggage storage, and room service available • Options for luxury, boutique, and budget travelers within the same location • Front desk safe deposit box for added security during your stay • Perfect base for exploring Rome's top tourist spots, or for business travelers attending at Umberto I Policlinic of Rome or Quirinale.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

Maximum number of pets per room 1.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

Maximum number of pets per room 1.

Pets allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Via Marsala, Rome, Lazio, 185

View on Maps

Ratings & Reviews

4.3/5

380 Ratings

Alison

5/5

16 Oct, 2023

This was the best accommodation we had in all of Italy. The price was perfect, right across the street from the termini, and tons of restaurants close by. Everyone was very hospitable, we were offered coffee and water upon arrival too. The room we were in was very clean, strong AC and great water pressure in the shower. I will always recommend this place and I plan to return in the future.

Deb

5/5

6 Nov, 2023

Love staying here. Quiet and I felt very safe walking around the streets nearby. Staff so friendly and accommodating. Close to termini station for links to other cities in Italy. Walkable to a lot of places in Rome.

Jaz DL

5/5

30 Sep, 2023

My friend and I were accommodated even last minute. They have newly renovated rooms where we stayed. Also, the location is great. Just a few minutes walk from termini, and surrounded by restaurants and shops. Staff are very friendly and helpful. They have free water, coffee and hot chocolate too.

Richard Beadle

5/5

4 Nov, 2023

The main thing that made Hotel Ciao enjoyable for us was "Ruby" at the front desk. She was so friendly and helpful, that she made us feel safe and at home. The location is very close to Roma Termini, so we easily took the train from FCO to Roma Termini and walked to Hotel Ciao. We road the buses from Roma Termini each day to see Rome; and when we left we simply walked with our suitcases to Roma Termini and took the train to Civitavecchia.

Alison

5/5

16 Oct, 2023

Deb

5/5

6 Nov, 2023

Jaz DL

5/5

30 Sep, 2023

Ross Kendrick

5/5

12 Sep, 2023

very convenient location adjacent to Roma Termini station. The room was very spacious. it was clean and quiet. air conditioning was helpful. The hotel management were very welcoming and helpful with guidance on how to enjoy our time in Rome.

Richard Beadle

5/5

4 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.