Hotel City Kräme am Römer

3.5/5(235 Reviews) rating

3 Star Hotel locationPin

Frankfurt, Hessen

1/31

About hotel

Hotel City Kräme am Römer is a luxurious and elegant destination that caters to discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the heart of Frankfurt, this hotel offers a central location that provides easy access to iconic landmarks and hidden gems, making it an ideal choice for both leisure and business travelers. The architectural elegance and interior design of Hotel City Kräme am Römer are truly captivating, with lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from other accommodations in the area. The 21 guestrooms feature flat-screen televisions, complimentary wireless Internet access, and modern amenities to ensure a comfortable stay for every guest. The bathrooms are equipped with showers and hair dryers, while safes and desks provide added convenience. Guests can enjoy stunning views of the city from their rooms, adding to the overall experience of staying at this exceptional hotel. The range of accommodations at Hotel City Kräme am Römer includes luxurious suites and spacious rooms that cater to the needs of every traveler, whether they are seeking relaxation or productivity. The personalized service at this hotel ensures that every guest receives the attention and care they deserve, creating memorable moments that leave a lasting impression. The amenities at Hotel City Kräme am Römer are world-class, with a state-of-the-art spa and wellness center, exquisite dining options that celebrate local flavors and international cuisine, and convenient services such as complimentary wireless Internet access, a hair salon, and tour/ticket assistance. The hotel's address at Neue Kräme 23, HE60311, Germany, further emphasizes its central location and easy access to the city's attractions. Guests can explore nearby landmarks such as Museumsufer, Römerberg, and Frankfurt Cathedral, immersing themselves in the local culture and history. Whether booking a room for a leisurely getaway or a business trip, Hotel City Kräme am Römer offers a truly unforgettable experience that exceeds expectations. Book Hotel City Kräme am Römer online today and discover the perfect blend of luxury, comfort, and convenience in the heart of Frankfurt..

Highlights

• Centrally located in Frankfurt, near key attractions such as Museumsufer and Römerberg • 21 guestrooms with flat-screen TVs, complimentary Wi-Fi, and satellite programming • Bathrooms equipped with showers and hair dryers for guest convenience • Safes, desks, and phones with free local calls in each room • Museumsufer, St. Paul's Church, and Frankfurt Christmas Market within walking distance • Easy access to Frankfurt Trade Fair and other cultural sites like Schirn Art Museum • Nearest airports include Frankfurt Airport (FRA) at 14 km and Mainz (QFZ-Mainz Finthen) at 51.9 km • Amenities include free Wi-Fi, a hair salon, and tour/ticket assistance for guests • Business amenities like express check-in, check-out, and a 24-hour front desk available • Self-parking options on-site for added convenience • 24-hour room service for dining needs, catering to guests' schedules and preferences.

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Vending machines

On-Site parking

Banking services

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Vending machines

On-Site parking

Banking services

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Neue Kr�me, Frankfurt, Hessen, 60311

View on Maps

Ratings & Reviews

3.5/5

235 Ratings

Luke DiGiovanna

2/5

17 Aug, 2023

Extremely unclean. The sheets were not washed. There were cockroaches all over the room and bugs crawling on the bed. Extremely unpleasant stay. Additionally my original room was not accessible because it was locked and reception was not very helpful, but they did manage to move me to another room.

Yousef Abdo

1/5

9 Jun, 2023

Amazing location just in the center of Frankfurt am main. The rooms are not clean and super noisy (Room 51 was ok but very hot and room 12 was the worst room ever). I couldn't sleep because of the heat in the room and the pigeon noise just outside the room number 12. Also, I have seen the police coming into the hotel for some security issues. Wouldn't really recommend it for anyone.

Sarah

1/5

27 Jul, 2023

This hostel gave me scabies and was full of roaches. I couldnt even sleep because it was so hot loud and miserable. There is no front desk or service to speak of. The location isnt worth it. Save yourself.

Luke DiGiovanna

2/5

17 Aug, 2023

Yousef Abdo

1/5

9 Jun, 2023

Sarah

1/5

27 Jul, 2023

Leffenoel77

1/5

15 Oct, 2023

Kakerlaken Cockroaches Cucarachas por toda la habitación. They don’t care about service, don’t waste your money on it. Absolut eklig.

Micha Saab

3/5

23 Aug, 2021

A beautiful hotel and a top class experience. Fantastic location wise. The staff are attentive, excellent, discreet and professional and take great pride in giving good service. We stayed in a standard room. It was well provisioned and spotlessly clean. Very comfortable bed too and we had a nice view. Strongly recommend, we will be back.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.