Hotel Ciutat Vella

4.2/5(591 Reviews) rating

3 Star Hotel locationPin

Barcelona, Catalonia

1/70

About hotel

Located at the vibrant and bustling Carrer Tallers 6608001 in Spain, Hotel Ciutat Vella is the perfect accommodation choice for those looking for affordable yet comfortable rooms right in the heart of Barcelona. Take a leisurely 10-minute walk from the hotel and you'll find yourself surrounded by iconic landmarks such as La Rambla and Plaça de Catalunya. Not to mention, the hotel is also conveniently located near the Placa Universitat metro station, allowing for easy exploration of other parts of the city. With 40 air-conditioned rooms, Hotel Ciutat Vella offers a cozy and relaxing haven for travelers to unwind after a long day out. Each room is equipped with modern amenities like an LCD television and complimentary high-speed Wi-Fi, ensuring you stay connected throughout your stay. The en-suite bathrooms feature deep soaking bathtubs and complimentary toiletries, providing a luxurious and invigorating experience. For stunning views of the city, head to the hotel's rooftop terrace or make use of the complimentary Wi-Fi and concierge services. Business travelers can take advantage of the fully equipped business center and complimentary wired internet access. Other amenities include complimentary newspapers in the lobby and efficient laundry services. Start your day off right with a delicious buffet breakfast at the hotel's charming coffee shop/cafe. With popular attractions such as the renowned Barcelona Museum of Contemporary Art and the lively Rambla de Catalunya just a stone's throw away, guests will be spoiled for choice during their stay at Hotel Ciutat Vella. Don't miss out on the affordable and convenient accommodations that Hotel Ciutat Vella has to offer. Book your stay online now and experience the perfect blend of comfort, convenience, and luxury in the heart of Barcelona. Remember: Hotel Ciutat Vella room prices are unbeatable, and you can easily book Hotel Ciutat Vella Online for a hassle-free experience.

Highlights

• Located in the heart of Barcelona, a quick 10-minute walk from the vibrant La Rambla and Plaça de Catalunya • Only 2.4 km from the iconic Sagrada Familia and 2.8 km from Camp Nou stadium • Choose from 40 air-conditioned rooms with LCD TVs and free Wi-Fi and wired internet access • Deep soaking bathtubs and complimentary toiletries in private bathrooms • Within walking distance to Plaça Universitat, Barcelona Museum of Contemporary Art, and University of Barcelona • Just a short distance to popular attractions like Boqueria Market, Barcelona Cathedral, and Palau de la Música Catalana • Approximately 14.4 km from Barcelona El Prat Airport and conveniently close to the train station • Enjoy a rooftop terrace and complimentary Wi-Fi, as well as concierge and dry cleaning services • Satisfy your hunger at the hotel's coffee shop and indulge in a daily buffet breakfast (additional fee) • Perfect for both casual and business travelers looking for luxury, boutique, or budget accommodations.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Terrace

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Terrace

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: EUR 4.13 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Front desk staff will greet guests on arrival. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A tax is imposed by the city: EUR 4.13 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Pet Policy

Pets not allowed.

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Amenities

Location

Ciutat Vella, Barcelona, Catalonia, 08001

View on Maps

Ratings & Reviews

4.2/5

591 Ratings

Anita MD

1/5

17 Nov, 2023

I was guest in this hotel for 3 days together with my 21 year son. Hotel was okay, beds little bit uncomfortable but the room was nice and bathroom was very clean. I had a very bad experience with the manager of the hotel , I think his name was Albert, (not sure but he was the manager, he presented himself like that). In morning hours, around 7-am, my son was sitting in area as is restaurant (eating/breakfast area which is free 24/7) and he asked for help from this guy for information how to get to cable car in Barcelona, and this man (manager) answered him: “hey, it’s 7am, give me a break, don’t bother me this early!!” My son didn’t answer back. After he told me what he did, I went to confront him, but he tried to blame my son how my son have approached him aggressively. I tried to tell him “if it’s that true, then your answer would be different than “don’t bother me at 7am right???” The manager was arguing with me, becoming aggressive , and discussing my motherhood why was my 21 year son awake at 7am and wanted to go to cable line!?? I have been in a lot of hotels but this type of behavior I didn’t experienced! Very very unprofessional, very rude, man is a liar and very aggressive. He doesn’t deserve that position in hotel and definitely deserves to be fired! Only because of that manager I will never go to that hotel again, as long as he is working there. BUT,, the rest of the staff was very polite, very professional and very helpful. Specially I would like to thank Carlos for his help and his kindness. Wish them luck and better manager who can lead this hotel how it should so the guests can really enjoy in their stay.

Alexandria Zadrzynski

1/5

26 Aug, 2023

Abominable. They canceled our reservation day of. The guy working at reception said it was due to a card error. He wouldn't even give us the chance to try and pay with a different card. It was like he realized we were foreigners and couldn't be bothered. I had previously contacted them by phone and I should have known that the service would be terrible because the way they spoke to me was absolutely disrespectful. I had to talk them down but it shouldn't be my job to do that as the customer, especially when I wasn't even calling (at that time) to complain about anything. I have never experienced anything like this. I had to find a place to stay last minute, completely ruining my trip. This hotel cannot be trusted.

Leah Wheeler

5/5

18 Jun, 2023

This was a great hotel for my first time in Barcelona! The price was really good and the location was spot on! What made it awesome though were the front desk staff. Carlos and Alberto spent at least 15 minutes with us, suggesting places and showing us things in the maps. Probably the best reception staff I've EVER encountered in all my travels! The hot tub on the rooftop was a bonus after a long day of sightseeing. I don't understand how anyone could give this hotel a bad review. It's really good.

Rob Bruton

2/5

28 Apr, 2023

I give this review 2 stars which is what this hotel should advertise as, it is NOT a three star hotel. Think of this place as barely one step up from a hostel. The rooms are unpleasant with only single beds pushed together, the bathrooms are dated. The best feature is the jacuzzi on the roof terrace but dont get too excited about that. I have stayed in many hotels in Barcelona and this was one of the worst, for the same cost there are nicer places available in the same area. This hotel is ripping people off at this price and advertising itself as something it is not. The rooms are not nicely furnished, March is the start of the season and the room is looking tatty with marks all over the paint, the furniture looks battered and the bathrooms look worn out.

Anna Hristova

5/5

20 Jul, 2022

Excellent hotel The hotel is centrally located, close to attractions and convenient transportation. The rooms are comfortable, they are cleaned and stocked with clean towels and cosmetic accessories every day. There is a coffee machine, which is very practical and convenient. The breakfast was varied and delicious. The staff is very attentive, responsive and helpful. We were extremely satisfied with our stay, thank you for the wonderful treatment and I recommend it.

Anita MD

1/5

17 Nov, 2023

Alexandria Zadrzynski

1/5

26 Aug, 2023

Leah Wheeler

5/5

18 Jun, 2023

Rob Bruton

2/5

28 Apr, 2023

Anna Hristova

5/5

20 Jul, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.