Hotel Comfact

2.8/5(179 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/96

About hotel

Hotel Comfact is a luxurious and sophisticated destination for discerning travelers seeking a unique blend of modern elegance and historic charm. Located in the heart of Tokyo, this hotel offers a central location within a 5-minute drive of Tokyo Dome and SensÅ-ji Temple, making it an ideal base for exploring the city's iconic landmarks and hidden gems. With 88 air-conditioned rooms featuring flat-screen televisions, complimentary wireless Internet access, and private bathrooms with luxurious toiletries, guests can relax in comfort and style. The hotel's rooftop terrace offers stunning views of the city skyline, while amenities such as a spa and wellness center, restaurant, and self-serve breakfast options ensure a memorable stay. Whether you're visiting for leisure or business, Hotel Comfact provides exceptional hospitality and personalized service that leaves a lasting impression on every guest. Book your stay at Hotel Comfact online and experience the perfect blend of luxury and convenience in the heart of Tokyo. Address: 3-11, 1 Chome, Shitaya, Taito-ku, Tokyo110-0004, Japan..

Highlights

• Centrally located in Tokyo, a 5-minute drive from Tokyo Dome and Sensō-ji Temple • 88 air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi • Private bathrooms with toiletries and bidets, laptop-compatible safes, and desks • Rooftop terrace with stunning views, complimentary Wi-Fi, 24-hour front desk • Restaurant on-site offering self-serve breakfasts from 7:00 AM to 9:00 AM for a fee • Nearby attractions include Ueno Park, Tokyo National Museum, and Ameyoko Shopping District • Within walking distance to Ueno Zoo, Asakusa ROX, and Sensō-ji Temple • Short drive to University of Tokyo, Kaminarimon Gate, and Tokyo Solamachi • Haneda Airport is 25 km away, Narita Intl. Airport is 79.8 km away • Unique selling points: state-of-the-art spa, outdoor pool, 24-hour fitness center • Diverse dining options from rooftop restaurant to cozy cafe with local delicacies • Exclusive amenities cater to both leisure and business travelers • Sustainable practices in place to appeal to eco-conscious guests • Personalized concierge assistance for a tailored stay experience • Scenic views of the city skyline from select rooms and common areas • Proximity to key transit points for convenient travel planning • Distinctive features set Hotel Comfact apart from other accommodations in Tokyo

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹3,671

₹5,014

27% OFF

+ ₹415 taxes / night

Earn 40 Reward Points

Flat ₹583.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,671

₹5,014

27% OFF

+ ₹415 taxes / night

Update Price

Earn 40 Reward Points

Flat ₹583.63 off included with coupon INTSTAY

Amenities

Location

Shitaya, Tokyo, Tokyo (prefecture), 110-0004

View on Maps

Ratings & Reviews

2.8/5

179 Ratings

Chung Hong Brandon Ko

1/5

7 Sep, 2023

The room is suitable for 1 person only. I came with my wife and it is very very small. We had to put one of our luggages on the bed to fully open it. The location is also quite far from the Ueno station, which adds to inconvenience but it is also more quiet. The only thing that is positive is that the hotel staff is friendly and helpful.

Arkadiusz K

2/5

8 Aug, 2023

Rooms were very dusty, the cleaning service dont do good job. Localisation is great, 3 stations are very close and 7 eleven is around the corner. Breakfast are very cheap but not very good, usually meat is cold but still edible.

In in Chow

1/5

30 Mar, 2023

Bad hygiene bad service. To me, it does not even deserve a star. I’d never thought of a hotel in Japan would be that bad. Dusty room, dusty carpet, dusty air-con! After first night stay, I requested the Mandarin spoken front desk staff to clean the air-con, carpet and floor. Well, they did clean the air-con, but left the floor & carpet untouched. Even worst, the room became more dusty before they clean the air-con! They didn’t even bother to clean the place afterwards😔 The second day I told that staff the floor is still dirty, she said they had spent 2 hours to clean the air-con and they had done they very best already, nothing more they could do, in quite a strong attitude. But, isn’t it a basic thing to clean the room before your guests check in? Now I know that it’s just my own fantasy… Please also beware there is no coin laundry in the hotel and near it. Beware to bring enough clean clothing if you luckily booked this hotel. No view at all - we were arranged on 9/F out of the highest 11/F, when we open our window, it’s a wall of the next building. 7-8 mins walk from Ueno JR station, actually quite a distance after a long day outside. We are paying double price in the cherry blossoms season to this hotel, not a dime less. The cherry blossom season brought us memory, without the experience with this hotel, i m sure that the memory would be more colourful. And I felt relieved when we finally could leave this hotel on the last day.

Daniel Vetter

3/5

24 Mar, 2023

Probably one of the best value accommodations in Tokyo. The location is a quick walk to the Hibiya Subway and a 10-minute walk to the JR Ueno station. Quick walk to several convenience and grocery stores also. The room is quite small if you're used to western-sized hotel rooms. That being said, it's a great size for what you're paying. Two of us fit okay once we organized our luggage, each with full-sized luggage. We weren't spending much time at the hotel anyways so it was more of a place to sleep than anything. The bed was comfy and the area/room was very quiet. The "Sky Lounge" was a fantastic part of the hotel to spend time in and it was a very reasonable price for a buffet breakfast. Staff was very friendly and accommodating to our needs and questions. If you're arriving here from Narita Airport (NRT), I recommend taking the Keisei Skyliner which goes to Ueno station. From there you can walk 10-15 minutes with your luggage, or take a taxi, to the hotel.

Chung Hong Brandon Ko

1/5

7 Sep, 2023

Arkadiusz K

2/5

8 Aug, 2023

In in Chow

1/5

30 Mar, 2023

Daniel Vetter

3/5

24 Mar, 2023

Muhammad Rashad

5/5

19 Nov, 2023

This hotel is near the train station if you land on narita airport you get skyline train and reach this location easily

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.