Hotel Continental

3.4/5(1.09K Reviews) rating

3 Star Hotel locationPin

Penang, Penang

1/63

About hotel

Located in the heart of vibrant George Town, Malaysia, Hotel Continental offers affordable accommodation for both leisure and business travelers. Conveniently situated at 5 Penang Road, this charming hotel is just a short distance away from popular attractions like the Cheong Fatt Tze Mansion and Camera Museum. With 231 luxurious and air-conditioned rooms, Hotel Continental has everything you need for a comfortable and relaxing stay. Each room is equipped with modern amenities such as a mini-fridge, a well-stocked minibar, and complimentary Wi-Fi to keep you connected. The en-suite bathrooms are well-designed and stocked with free toiletries and bidets, ensuring a hassle-free stay. Guests looking to explore the city will be pleased with Hotel Continental's strategic location. The UNESCO Historic Site, Penang City Hall, Fort Cornwallis, and more are just a short walk away. For a glimpse into the city's rich cultural heritage, guests can visit the Penang Islamic Museum and Goddess of Mercy Temple, both conveniently located near the hotel. After a day of sightseeing, guests can take a dip in the hotel's sparkling outdoor pool or stay connected with complimentary Wi-Fi throughout the property. Business travelers can make use of the hotel's dry cleaning/laundry services, 24-hour front desk, and luggage storage, ensuring a smooth and hassle-free trip. Feeling hungry? Indulge in delicious meals at the in-house restaurant or grab a quick bite at the coffee shop. Room service is also available during limited hours for those who prefer to dine in the comfort of their own room. And for a fulfilling start to the day, guests can enjoy an English breakfast for a small fee. Just a short 18.5 km from Penang International Airport, Hotel Continental's modern amenities, convenient location, and impeccable service make it the perfect choice for an unforgettable stay in George Town. Book your stay at Hotel Continental online today and enjoy affordable room rates that won't break the bank. Come experience the best of this vibrant city at Hotel Continental, where luxury and affordability meet.

Highlights

• Centrally located in Downtown George Town • 3-minute walk to Cheong Fatt Tze Mansion • 6-minute walk to Camera Museum • 0.8 km from KOMTAR • 2km from Gurney Drive • Wide range of room options • Air-conditioned rooms with Refrigerators and minibars • Complimentary Wi-Fi • Close proximity to Cheong Fatt Tze Mansion, Camera Museum, and other attractions • 18.5 km from Penang International Airport • Outdoor pool and free Wi-Fi available • Business amenities include laundry services and 24-hour front desk • On-site restaurant and coffee shop with room service available • Daily English breakfasts for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

231

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Touch 'n Go e.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Touch 'n Go e.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,224

₹5,421

41% OFF

+ ₹729 taxes / night

Earn 39 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,224

₹5,421

41% OFF

+ ₹729 taxes / night

Update Price

Earn 39 Reward Points

Amenities

Location

Jln Penang, Penang, Penang, 10000

View on Maps

Ratings & Reviews

3.4/5

1.09K Ratings

Derpdodle YT

4/5

25 Nov, 2023

Good location but the overall 3 star hotel lacks lighting and needs refinement in the toilet, shower door is only halve way, still the floor gets wet. But if you dont mind sub standard pillows beds etc it is a good location to move around in Georgetown.

Michael Morrison

1/5

27 Dec, 2023

Pretty basic hotel. Reception staff unable to handle basic requests. Rooms not well maintained ie no shower curtain so water went everywhere, carpets from the 1970’s. Reminders everywhere about not stealing the tv or spitting on the floor! Then on check out you’re not allowed to leave until room is inspected to make sure you’ve not stolen any of their cheap decor.

Zain Abidin

3/5

10 Jan, 2024

The front desk guy is a bit impolite during arrival check-in. Hot water issue and a bit crumpy. All items in the room were priced on the list, like the hotel customers are regarded as thieves. Even an ugly TV screen was priced at MRY 2000 😁🤣. Very unprofessional,

Richard A Francisco

2/5

1 Jan, 2024

Can't say I enjoyed my stay here. The rooms are of a good size but several things really turned me off... A. I asked to be moved to a room as my room at the end of the hall had 0 WiFi. They moved me to a supposed better location and I added MYR160 for what's supposed to be an upgrade with better WiFi but the WiFi still was very weak and kept cutting out. I had to go down to the reception to get a stable connection. There are single and 2 star hotels out there that are cheaper with better WiFi. B. There's no shower curtain. Maybe there isn't supposed to be a shower curtain or they just decided to cut it out of their budget. Whatever the reason may be, because there's no shower curtain, the toilet floor is all wet making it slippery. This is a lawsuit waiting to happen. C. There's no safe in the room. Well they never did mention that their rooms includes a safe but for a place that's called continental, I'd expect a safe. D. The walls are so thin that noise from the next room will seep into your room. The room next door started watching TV at around 1:30am and it woke me up. The rooms actually are pretty old as well as all the furniture inside and I think they need a renovation soon.

Derpdodle YT

4/5

25 Nov, 2023

Michael Morrison

1/5

27 Dec, 2023

Zain Abidin

3/5

10 Jan, 2024

Richard A Francisco

2/5

1 Jan, 2024

Hidayah F

4/5

22 Aug, 2023

Location-wise it’s great. Room was okay- only turn off was the carpet was super dusty, probably poor on room service. Checked in past midnight- concierge is still available for service. We stayed for only one night since it was a last minute work in Penang. Parking is free- make sure to validate your card at the counter. Overall, great stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.