Hotel da Estrela by Unlock Hotels

4.3/5(388 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

Hotel da Estrela by Unlock Hotels facade

1/88

About hotel

Discover the lively atmosphere of Lisbon's historic Old Town during your stay at the conveniently located Hotel da Estrela by Unlock Hotels. Our 4-star hotel boasts a prime spot in this charming neighborhood, offering guests the ultimate in comfort and convenience. Whether you're a traveler seeking to explore the city's famous landmarks or a busy professional on the go, our hotel caters to all needs. Our 19 air-conditioned guestrooms are tastefully appointed to provide a comfortable and rejuvenating experience for our esteemed guests. With complimentary wifi and satellite TV, you'll have everything you need for both work and leisure. Our well-equipped en-suite bathrooms feature bathtubs or showers, offering added convenience for our guests. You'll also find a safe and desk in every room for your peace of mind. Conveniently situated, our hotel allows for easy access to top tourist attractions. Stroll over to the bustling Rossio Square and the iconic Belém Tower, or explore nearby landmarks such as Estrela Basilica, Amoreiras Shopping Center, and the Botanical Garden. If you're feeling adventurous, take a short drive over to Avenida da Liberdade or Principe Real Square. Wind down after a busy day of sightseeing on our terrace or in our garden, both offering a tranquil escape in the heart of the city. Stay connected with loved ones back home with complimentary wifi, and for families traveling with children, our babysitting services are available. Our tour and ticket assistance ensures a hassle-free itinerary planning experience. At Hotel da Estrela, we strive to cater to the needs of all our guests. Business travelers will appreciate our business center, 24-hour reception, and multilingual staff. Our convenient location is also just 13.2 km from Humberto Delgado Airport and 19.8 km from Cascais Airport. Indulge in delectable cuisine at Book Restaurant Terrace, or order room service during limited hours for a cozy evening in. Our bar/lounge is also a great spot to unwind with a refreshing drink. And to start your day off right, we offer a daily buffet breakfast option for a nominal fee. For affordable and convenient accommodations in Lisbon's Old Town, look no further than Hotel da Estrela by Unlock Hotels. Book your stay with us online today and experience all the city has to offer. Conveniently located at Rua Saraiva De Carvalho 351250-242, Portugal.

Highlights

• Centrally located 4-star hotel in Lisbon's Old Town • 19 air-conditioned guestrooms with complimentary Wi-Fi • Terrace and garden with scenic views • Within 4 minutes' drive from Rossio Square and 7 minutes' drive from Belém Tower • 1.2 km from Avenida da Liberdade and 3.3 km from Santa Justa Elevator • Proximity to popular tourist attractions like Estrela Basilica and Botanical Garden • Business amenities including a business center and multilingual staff • Airport shuttle and self-parking available (surcharge) • On-site dining at Book Restaurant Terrace with room service available • Ideal for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Baby Sitting / Child Services

BBQ/Picnic area

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Activities

Baby Sitting / Child Services

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Biosphere.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Biosphere.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹10,513

₹14,639

28% OFF

+ ₹546 taxes / night

Earn 110 Reward Points

Flat ₹1,579.88 off included with coupon INTSTAY

Select Rooms

Classic Double or Twin Room

323 sq.ft (30.01 sq.mt)

Smoking policy – non-smoking available

Soundproof

Safe

Desk

Room Service

Slippers

Private bathroom

Bathtub or shower

Hairdryer

Bidet

Blackout Curtains

Air conditioning

See All

OPTION 1

Partial Refundable

₹10,513

₹14,639

28% OFF

+ ₹546 taxes / night

Update Price

Earn 110 Reward Points

Flat ₹1,579.88 off included with coupon INTSTAY

Amenities

Location

R Saraiva de Carvalho, Lisbon, Lisboa Region, 1250-242

View on Maps

Ratings & Reviews

4.3/5

388 Ratings

Brian Karst

5/5

14 Oct, 2023

Really enjoyed or stay, rooms and bed excellent, good shower, staff fantastic from front desk to cleaning staff! but really appreciated the breakfast as it was quite extensive and tasty. on edge of tourist area but still quite walkable once you realize Lisbon has only 2 directions, up and down and cope. Delta coffee machine in room, though first 2 pods should be free daily Fully recommend!

Alan Gielen

5/5

29 Oct, 2023

My wife and I are American expats living in The Algarve since September 2. This was our first trip to Lisbon. We absolutely loved Hotel da Estrela and Lisbon! It’s location is perfect! Easy walks to public transportation, parks, museums, Cathedrals, excellent restaurants, etc, etc. The Hotel was a residence and then a school. The interior pays homage to its educational heritage with its decore. In addition, a Hospitality school is next door and the polite and eager-eyed students shadow the hotel staff. What a treat for retired teachers! The hotel is comfortable and welcoming. The staff are excellent. They also have private and gated, below ground parking right under the hotel. That was what sold me! The room was very clean, comfortable, quiet and large by Lisbon standards, we were told. We both slept well each night. It does show a bit of wear and tear but that’s expected in my book. It wasn’t off-putting, it just added to its charm. The included breakfast was delicious: eggs, bacon, fruit, breads, pastries, juices, coffee, meats and cheeses, etc. We will most definitely stay here again. It was actually hard to leave. That rarely happens for us! We usually are ready to leave a hotel for various reasons. Not this one. One negative, was that they use actual metal keys for the rooms instead of cards. Haven’t seen that in decades. Not nearly as convenient as cards. Also presents a safety issue because the door doesn’t have an auto lock feature. And you have to carry its big plastic key chain. But, it too added to the hotels charm and old-school feel. No pun intended.

Nimalka Schaefer

5/5

1 Oct, 2023

We stayed for five nights at Estrela and , we really loved the place. It was a simple , little boutique hotel with comfy rooms. Also, the breakfast was delicious. The location was very decent and centralised. We had easy access to any place in town. The staff was friendly, but, we would like to give our special thanks to Isabel, the director of the hotel. She was absolutely friendly and supportive. Overall, we loved the place and the service. We will definitely stay with them on our next visit. We wish you good luck for your future endeavours. MUITO OBRIGADO da Estrela💕💕💕

Tim Brenninkmeijer

2/5

27 Jun, 2022

Just a bit odd/ tired/ basic. Not sure how this is a 4-star hotel. Very tired fixtures and fittings. Weird design - somewhere between corporate and contemporary with little charm… I get the school theme but it’s badly executed and just ends up feeling a bit tired / dated everywhere. Rooms are ok - overall a bit dirty, tired, and dated. Feels more like a contemporary hotel from the 90s. Lacking that timeless feeling most other hotels (whether boutiques or corporates) manage to capture quite simply. Wouldn’t recommend but fine if you’re looking for somewhere easy and accessible. That said customer service is brilliant. So no fault on that. More just the physical space which I can imagine is uninspiring for them as well…

Brian Karst

5/5

14 Oct, 2023

Alan Gielen

5/5

29 Oct, 2023

Nimalka Schaefer

5/5

1 Oct, 2023

Tim Brenninkmeijer

2/5

27 Jun, 2022

Beth Albrezzi

5/5

17 Jul, 2023

Wonderful boutique hotel. Comfortable beds and linen,great full breakfast, convenient to tram 28,buses and metro.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.