Hotel de Yama, Hakone Lake Side

4.3/5(2.09K Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

Hotel de Yama, Hakone Lake Side exterior_detail

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About hotel

Unwind on the serene shores of Lake Ashi at Hotel de Yama in Hakone. Nestled in the heart of nature, our lakeside hotel offers easy access to the breathtaking scenery and popular attractions such as Hakone Kowakien Yunessun hot spring resort, Hakone Shrine, Narukawa Art Museum, and Hakone Komagatake Ropeway. Indulge in the modern luxuries of our 89 air-conditioned rooms. Equipped with amenities like refrigerators, flat-screen TVs, and free wired and wireless internet, our rooms also offer private balconies or patios to soak in the stunning views. The sophisticated bathrooms feature indulgent toiletries and bidets for added comfort. At Hotel de Yama, your comfort and relaxation are our top priorities. Treat yourself to a soothing massage, admire the picturesque landscapes from our terrace and garden, or stay active at our fitness center. Our dedicated concierge services and thoughtful amenities such as a gift shop, newsstand, and dry cleaning services cater to your every whim. And for business travelers, our 24-hour front desk, luggage storage, and impressive conference space spanning over 3305 square feet make us the ideal choice for meetings and events. Satisfy your palate with our delicious dining options. Indulge in a meal at one of our two restaurants or grab a quick bite at our coffee shops/cafes. End your day with a refreshing drink at the cozy bar/lounge, or enjoy the convenience of room service. For a hearty breakfast, join us daily from 7:30 AM to 9:30 AM for a small fee. Located at 80 Motohakone, Kanagawa-ken250-0522, Japan, our hotel is easily accessible from the nearest airports, Haneda and Narita International. With free self-parking available onsite, your journey to relaxation begins the moment you arrive. Discover the perfect blend of comfort, luxury, and affordability at Hotel de Yama, Hakone Lake Side. Book Hotel de Yama, Hakone Lake Side online now for unbeatable room prices and experience an unforgettable lakeside retreat.

Highlights

• Located on Lake Ashi, with stunning lake views and a 1-minute drive from the hotel • Convenient distance of 0.6 km from Hakone Shrine and 9.6 km from Hakone Open Air Museum • 89 air-conditioned rooms equipped with amenities such as free Wi-Fi and flat-screen TVs • Variety of nearby attractions, such as Narukawa Art Museum and Hakone Pirate Ship • Close proximity to both Haneda Airport (104.3 km) and Narita Intl. Airport (168.2 km) • Onsite massages and a beautiful terrace and garden • Additional amenities include free Wi-Fi, concierge services, and gift shops/newsstands • Perfect venue for business events, with 3305 square feet of conference space • Onsite dining options include 2 restaurants, 2 coffee shops/cafes, and a bar/lounge • Full breakfast available daily for a fee from 7:30 AM to 9:30 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

We have included all charges provided to us by the property..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹28,101

₹36,023

22% OFF

+ ₹2,858 taxes / night

Earn 309 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Standard Twin Room

327 sq.ft (30.38 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Refrigerator

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Housekeeping - daily

Private bath or shower

Air conditioning

Bidet

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹28,101

₹36,023

22% OFF

+ ₹2,858 taxes / night

Update Price

Earn 309 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Motohakone, Hakone, Kanagawa (prefecture), 250-0522

View on Maps

Ratings & Reviews

4.3/5

2.09K Ratings

Jeffrey Sia

5/5

19 Nov, 2023

Terrific hotel with a fascinating history and great service. Onsen was spotless, not crowded and with terrific amenities. Only ate breakfast there, which was either western style or Japanese style, and both were delicious. It is somewhat out of the way, but that was a purpose for staying there. Within walking distance to town where you can catch buses or take one of the boats to other parts of the Lake. Must point out the extremely helpful front desk staff and one in particular who helped us in tracking down and retrieving some items inadvertently left in a Tokyo hotel.

J. Liu

4/5

30 Dec, 2023

The room was not very clean when we stayed there. The amenities are old. The view and the garden were gorgeous. And location was good -close to bus station, not very crowded and quite close to the lake.

Stephanie Dewees

5/5

8 Nov, 2023

The rooms could use some renovations but for the price.... Including breakfast AND dinner you can't beat this place. It was clean, service was awesome they went out of their way to pick us up after the shuttle stopped. I'd say 8.5 outta 10. I'd def recommend.

Irene C

4/5

18 Nov, 2023

Wonderful hotel and beautiful garden with views overlooking lake Ashi and Fuji san. The rooms are spacious for Japanese standard and beds are large for a twin room. The rooms does lack modern decor and technology such as USB ports, however it does make up with the lake view and free shuttles to Motorhakone. It takes approx 16 mins to walk to Motorhakone and 5 mins to Hakone shrine with the famous Tori Gate floating on lake ashi. We had two dinners and breakfasts at the Japanese restaurant, the food and service were outstanding and they were able to catered for my non red meat diet. Their onsen baths were wonderfully relaxing and soothing.

Wesley van Bethraij

5/5

18 Aug, 2023

This was a great hotel to stay. The hotel was very luxurious for me. But this was the only hotel near the lake that was still available though. But it was not a bad experience. It was really nice that the staff was super helpful! The Onsen in the hotel was really nice and the view from the hotel room is always facing the lake. So you always have a great view. The restaurants in the hotel are really good. And there is a lounge available on the first floor. Note that the lounge is open till 9 pm. So for a little bit later drink is not possible. That was for me a downside. Staying in the village nearby was not really a solution. The road towards the hotel is very dark at night and it is a 20 min walk. Overall the hotel was a very good experience and would recommend this hotel.

Jeffrey Sia

5/5

19 Nov, 2023

J. Liu

4/5

30 Dec, 2023

Stephanie Dewees

5/5

8 Nov, 2023

Irene C

4/5

18 Nov, 2023

Wesley van Bethraij

5/5

18 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.