Hotel Del Prado

4.3/5(3.45K Reviews) rating

3 Star Hotel

1/45

About hotel

Hotel Del Prado offers affordable room rates suitable for a wide range of travelers. Enjoy the convenience of booking a room online with Hotel Del Prado room prices available on our website. Located at Av Marina Nacional 399, CDMX11300, Mexico, our central location allows easy access to popular attractions, making it the perfect choice for both leisure and business travelers. So why wait? Book Hotel Del Prado online today and embark on an unforgettable journey in Mexico City.

Highlights

• Centrally located hotel in Mexico City's Miguel Hidalgo district • Stylish and comfortable rooms with modern amenities • Complimentary Wi-Fi throughout the property • Within 5km of the airport and 1.4km from the nearest railway station • Close to popular tourist attractions, including The Angel of Independence Monument and Reforma 222 • Ideal for both casual and business travelers • 24-hour fitness center and gift shops on-site • Business center and complimentary newspapers available • On-site brasserie and bar, with room service available • Buffet breakfasts served daily for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

1:00 PM

Rooms

357

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Banking services

Shopping mall

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Banking services

Shopping mall

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,946

₹11,056

55% OFF

+ ₹1,106 taxes / night

Earn 60 Reward Points

Flat ₹864.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,946

₹11,056

55% OFF

+ ₹1,106 taxes / night

Update Price

Earn 60 Reward Points

Flat ₹864.50 off included with coupon INTSTAY

Amenities

Location

Ver�nica Anz�res, Mexico City, 11300

View on Maps

Ratings & Reviews

4.3/5

3.45K Ratings

Nicolai Winner

3/5

7 Sep, 2023

Decent room. Great staff. Buffet breakfast was good. The only issue was no hot water and very bad Wifi.

darla pardo

4/5

1 Mar, 2023

This is not the fanciest hotel but service was impeccable. The included breakfast is delicious, varied and more than enough with table service. Amazing! They do have a problem with WiFi. Seems the better rooms have spotty WiFi. We talked to the front desk about it and they moved us. Smaller room but better connectivity. Every single employee we encountered was friendly, polite and helpful. Being attached to the mall was an added bonus. Too bad the bar closes so early but there are plenty of bars etc on the street at this central location. We stayed 6 nights and we would definitely come back.

Stan Zizek

5/5

31 Oct, 2022

Lovely hotel with excellent staff. The hotel restaurant is superb with reasonable rates, and again, wonderful staff there as well. The wifi situation we had a room in a corner and our wifi was not great, so we requested to change rooms and fortunately there was another available. When we switched rooms the wifi was good.

Linda Mckeith Lam

3/5

8 Nov, 2021

I like the hotel but it the internet was SUPER slow. Do not book this hotel if you plan on doing any work or even look at social media. Nothing will load. The customer service was excellent and the sheets were extremely clean. The housekeeper did such an amazing job that it was the only thing worth booking this place for. I wish they would just use white comforters instead of the old, outdated ones.

Nicolai Winner

3/5

7 Sep, 2023

Decent room. Great staff. Buffet breakfast was good. The only issue was no hot water and very bad Wifi.

darla pardo

4/5

1 Mar, 2023

Stan Zizek

5/5

31 Oct, 2022

Linda Mckeith Lam

3/5

8 Nov, 2021

Ariel David Cueto

5/5

24 Apr, 2022

This hotel is marvelous. It is situated in the quiet neighborhood of Veronica Anzures and is minutes from every major part of Mexico City. The room was very clean and the staff was superb. I definitely reccomend this hotel when visiting Mexico City!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.