Hotel DIAMOND

3.2/5(23 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/45

About hotel

Location: With a stay at Hotel DIAMOND in Tokyo (Shibuya), you'll be a 1-minute drive from Shibuya Crossing and 5 minutes from Tokyo Tower. This hotel is 6.7 mi (10.8 km) from Tokyo Dome and 2.3 mi (3.8 km) from Roppongi Hills.Rooms: Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Shibuya 109 Building - 0.2 km / 0.2 mi
Shibuya Crossing - 0.4 km / 0.2 mi
Tokyo Anime Center - 0.5 km / 0.3 mi
Cerulean Tower - 0.6 km / 0.4 mi
Yoyogi National Gymnasium - 1.1 km / 0.7 mi
Yoyogi Park - 1.3 km / 0.8 mi
NHK Hall - 1.6 km / 1 mi
Omotesando Hills - 1.7 km / 1.1 mi
Meiji Jingu Shrine - 2.4 km / 1.5 mi
Yebisu Garden Place - 2.7 km / 1.7 mi
Meiji Jingu Stadium - 2.8 km / 1.7 mi
National Stadium - 3.1 km / 1.9 mi
Roppongi Hills - 3.2 km / 2 mi
Tokyo Metropolitan Gymnasium - 3.3 km / 2 mi
Shinjuku Gyoen National Garden - 3.3 km / 2.1 mi

The nearest airports are:
Haneda Airport (HND) - 24.6 km / 15.3 mi
Narita Intl. Airport (NRT) - 79.4 km / 49.3 mi

Business Amenities: Featured amenities include a 24-hour front desk and an elevator.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

D_genzaka, Tokyo, Tokyo (prefecture), 150-0043

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Ratings & Reviews

3.2/5

23 Ratings

Timothy Yaussi

5/5

22 Oct, 2023

I honestly really liked this place enough to give it a review. Room and lobby are clean. Front desk is friendly and they held our bags for us even after we checked out. Location is close to Shibuya Station. Lots of amenities are included (bottled water, tooth brush) and not extra.

ろこー

1/5

21 Oct, 2023

The staff's attitude is bad. If you are 3 minutes late while looking at the amenities, you will be charged an additional 30 minutes. And I don't think it matches the quality.

hiro h

3/5

30 Nov, 2023

Hotels around here are really bad hotels and sometimes you get really bad rooms, but Diamond is just mediocre. Having LAWSON nearby is surprisingly convenient.

2/5

10 Apr, 2023

The light is just too bright. The reception area from the entrance is too brightly lit and women may not like the atmosphere for evening use. Rooms are clean but small. I don't think it's very cozy. The light is bright anyway. The lighting from the entrance to the reception area is too bright, so women may not like the atmosphere if they use it at night. The rooms are clean but small. I guess it's not very good in terms of cost performance.

한석규

1/5

2 Apr, 2023

Shocking Japanese accommodation I stayed in room 603 for 2 nights from March 27th to March 29th. I asked for cleaning after the first night, and after confirming that everything was tidied up at 7pm, I left without touching anything. When I returned to the dormitory at 12pm, there were signs that someone had used the bathroom. My hair and another's hair were in the bathroom, confirmed by the staff member who went up with me. The bed was a mess, with wet towels strewn everywhere that someone else had used that I didn't even use. I was so surprised that I asked the staff to check the CCTV. There were obvious signs that someone had broken into the building, even though the staff had checked. The headquarters did not confirm anything, only saying that nothing was found on CCTV. The only answer I've heard is that I have no choice but to doubt myself. I think it's because we're not from the same country. Unfortunately, I couldn't report it to the police because I had to return to Japan the next day. It was my first experience, and I still get goosebumps and get scared. I was so surprised that I took a photo. I made a reservation on Agoda and uploaded this review, but the review didn't come up so I'll upload it here. Shocking Japanese Accommodation From March 27th to March 29th, I stayed in room 603 for two nights. After one night, I asked for a cleaning, and at 7 p.m., I checked that the accommodation was all organized, and I went out without touching anything. When I came back to the accommodation at 12 p.m., there was a trace of someone using the bathroom. Hair, not my hair, was in the bathroom and the staff who went up with me confirmed it. The bed was all over the place and wet towels that I didn't even use were all over the place. I was so surprised that I asked the staff to check the CCTV. Obviously, there was a sign of someone breaking in, and even though the staff confirmed it The headquarters only answered that nothing was found on the CCTV and did not confirm anything. Rather, I only heard from the headquarters that I had no choice but to suspect what I did. I think it's because I'm not from the same country. It was a pity that I couldn't call the police because I had to go back to my country the very next day. It was my first time experiencing it and I still get goosebumps and am scared. I was surprised, so I took a picture. I made a reservation at Agoda and posted this review, but the review didn't go up, so I'm posting it here. I want to know what I'm saying 3 27 ~ 3 29 603 7 years ago 7 years ago I'm here. I'm here. 12 years old, 12 years old, 12 years old, 12 years old. I want to know what I want to know. I want to know what I'm saying It's a good idea. CCTV CCTV TV. I want to know what I want to know I want to know what I want to know. I want to know more about this. Sorry, I'm not sure. I want to know what I'm saying. I want to know what I want to know. I want to know what I'm saying. I want to know what I want to know.

Timothy Yaussi

5/5

22 Oct, 2023

ろこー

1/5

21 Oct, 2023

The staff's attitude is bad. If you are 3 minutes late while looking at the amenities, you will be charged an additional 30 minutes. And I don't think it matches the quality.

hiro h

3/5

30 Nov, 2023

Hotels around here are really bad hotels and sometimes you get really bad rooms, but Diamond is just mediocre. Having LAWSON nearby is surprisingly convenient.

2/5

10 Apr, 2023

한석규

1/5

2 Apr, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.