Hotel Diligencias

4/5(2.43K Reviews) rating

3 Star Hotel

1/59

About hotel

Experience the heart of Mexico City at Hotel Diligencias, situated in the bustling Zócalo area. This strategic location allows you to easily explore popular attractions like the impressive Palacio de Bellas Artes and lively Madero Street. Additionally, with the airport just a short drive away, your journey to relaxation begins as soon as you arrive at Belisario Dominguez No. 6, Col. Centro Histórico, CDMX06010, Mexico. Unwind in one of the 68 luxurious guestrooms, equipped with modern amenities for an enhanced stay. From sleek flat-screen TVs to complimentary Wi-Fi, everything you need is within reach. With a variety of room options, including spacious suites and accessible rooms, Hotel Diligencias offers affordable accommodations for everyone. Each room also features a private bathroom with complimentary bath essentials and a hairdryer for your convenience. Satisfy your cravings at La Carreta, the exquisite on-site restaurant offering a delectable selection of international dishes. While you dine, enjoy a refreshing drink at the cozy bar/lounge and soak up the welcoming atmosphere. For a more intimate dining experience, take advantage of the limited room service. Hotel Diligencias caters not only to leisure travelers, but also to business professionals. Stay connected with complimentary Wi-Fi throughout the hotel and utilize the convenience of the tour desk and ticket assistance to navigate the city. With free self parking and luggage storage, along with a 24-hour front desk and multilingual staff, your stay will be seamlessly comfortable. Immerse yourself in the colorful culture and historic charm of Mexico City while making Hotel Diligencias your home away from home. Venture outside to discover Plaza Garibaldi or take a leisurely walk to the enchanting Alameda Central. With its unbeatable location and top-notch amenities, book Hotel Diligencias Online for the best Hotel Diligencias room prices and make it your top choice for your next adventure in Mexico City. But don't just take our word for it, come experience it yourself.

Highlights

• Centrally located in Mexico City • 5-minute walk from Palacio de Bellas Artes • 14 minutes by foot from Zócalo • 68 guestrooms with free WiFi and flat-screen TVs • Nearby tourist attractions: Plaza Garibaldi, Alameda Central, Metropolitan Cathedral • 1.4 km from Paseo de la Reforma and 1.2 km from Templo Mayor • 7.7 km from Benito Juarez International Airport • Complimentary WiFi access and tour/ticket assistance • Ideal for both casual and business travelers • Restaurant and bar/lounge on site • Cooked-to-order breakfast available daily • 24-hour front desk and multilingual staff • Luggage storage available • Free self parking on site

Quick Facts

Check-In

3:00 PM

Check-Out

1:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Contactless check-out is available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Contactless check-out is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹3,312

₹5,157

36% OFF

+ ₹621 taxes / night

Earn 39 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹3,312

₹5,157

36% OFF

+ ₹621 taxes / night

Update Price

Earn 39 Reward Points

Amenities

Location

Guerrero, Mexico City, 06010

View on Maps

Ratings & Reviews

4/5

2.43K Ratings

Roy Douglas

4/5

15 Dec, 2023

firstly, don't think it's like a US hotel/motel, no coffee pot or fridge or even an ice bucket in the rooms, have to say that I have a bad back, and the beds were the most comfortable I've ever slept on. The people were really cool and helpful, most speak a little English so that was helpful, the restaurant was decent, food good, prices a little high but it's only to be expected in a hotel, the location is good on the edge of the historic district, so you can walk anywhere, there was a few homeless in the little square next door, but they never bothered us when we walked past, overall good hotel.

Lorraine’s Funds

4/5

3 Nov, 2023

You get what you pay for. For the price it was clean & felt pretty safe. Although sometimes my window on the first floor was left unlocked. The homeless next door mind their own business & there is lots of police around. I stayed here alone. The shower did leak a bit & the walls are very thin. You can hear anything that goes on in the hallways. But it was very easy to check in & out.

Betel Castillo

5/5

9 Jan, 2024

Staff is good, they even let me check in 3 hours before since the room was ready. The location is not good though, lots of homeless people around

Martha Monge

5/5

7 Jul, 2023

Ohhhh boy I only have to say good things about it. Price, rooms, location, excellent.. If you are looking for a clean place to stay... This is it... They clean your room every day, they change beds every day and they give you clean towels every day too... I am completely amazing about cleanness in this hotel. The location is also good, you can walk from there to museums, Garibaldi Plaza, Zócalo... The prices they offer are also very reasonable. I truly recommend this hotel. They also have taxi service in case you need it.

David Cox

3/5

7 Jul, 2023

This hotel is a very basic budget hotel. Location wise it is close to the main attractions in downtown Mexico City, such as the Zocalo, Bellas Artes, the cathedral, and the Alameda. The exterior of the hotel is actually nicer than the rooms. The rooms and the bathrooms are kind of shabby but usable. We stayed there one night prior to taking our flight back home and it did the trick. There is a 24 hour bakery, right next-door that sells really good bread. As other users have said, there are homeless people next to the hotel, but they didn’t bother us. Overall, we had a good experience and would stay again as a cheap place to stay in before for flying out. The airport is about a 20 minute taxi ride away.

Roy Douglas

4/5

15 Dec, 2023

Lorraine’s Funds

4/5

3 Nov, 2023

Betel Castillo

5/5

9 Jan, 2024

Staff is good, they even let me check in 3 hours before since the room was ready. The location is not good though, lots of homeless people around

Martha Monge

5/5

7 Jul, 2023

David Cox

3/5

7 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.