Hotel Donatello

3.8/5(807 Reviews) rating

3 Star Hotel locationPin

Florence, Tuscany

1/66

About hotel

Nestled in the heart of magnificent Florence, lies the charming Hotel Donatello. Immerse yourself in the enchanting history and vibrant culture of this beautiful city with a stay at our conveniently located hotel. Just a stone's throw away from iconic attractions such as Piazza di Santa Maria Novella and the Cathedral of Santa Maria del Fiore, our location offers both convenience and comfort for our guests. Indulge in the comfort of our 59 air-conditioned rooms, designed to provide a true home away from home experience. Stay connected with complimentary Wi-Fi and enjoy digital programming on your personal television. Wake up to breathtaking views of the city and start your day with a refreshing shower in your private bathroom, equipped with a bidet and hairdryer. Our meticulous housekeeping team ensures your room is always clean and welcoming, allowing for a serene and comfortable stay. As you step outside, you'll find yourself in the bustling center of the city. Discover hidden gems as you explore an array of shops, restaurants, and historic landmarks, all within close proximity to our hotel. Within 0.6 km, you can explore the lively Central Market or admire the stunning architecture of Piazza San Marco. For our business travelers, we offer convenient amenities such as complimentary Wi-Fi, a common area with a TV, and a helpful tour/ticket assistance desk. Our 24-hour front desk and multilingual staff are always available to attend to your needs. Florence Airport, Peretola, is just a short 6.9 km from our hotel, making it easily accessible for our guests arriving by air. After a day of adventure, unwind in our cozy bar with a refreshing drink or grab a quick bite at our snack bar/deli. Start your day off right with a complimentary buffet breakfast and take advantage of other useful amenities such as dry cleaning/laundry services and self-parking (additional charges may apply). At Hotel Donatello, we strive to provide utmost comfort and convenience for our guests. Our central location and comfortable accommodations make us the perfect choice for people seeking affordable yet high-quality accommodation in Florence. Book Hotel Donatello online now and make your stay in this magnificent city even more memorable. Our address is Piazza Indipendenza 23, FI50129, Italy, making it easily accessible for you to reach our hotel and start your adventure in Florence. Affordable accommodations, combining style and comfort, await you at Hotel Donatello.

Highlights

• Prime location in the heart of Florence, walking distance to major attractions such as Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore • Variety of room options for all types of travelers, from budget to luxury • Comfortable and well-equipped rooms with air conditioning and private bathrooms • Complimentary wireless internet access for staying connected • Tour/ticket assistance available for convenient sightseeing • Short distance from Florence Airport (only 6.9 km) and railway station (0.8 km) • Airport shuttle service and self-parking options available • Close proximity to popular tourist spots like Central Market and Gallery of the Academy of Florence (within 1 km) • On-site bar and daily complimentary buffet breakfast • Business amenities including 24-hour front desk and multilingual staff for efficient productivity

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

On-Site parking

Bicycle rentals

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

On-Site parking

Bicycle rentals

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Cash deposit required.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Cash deposit required.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

₹9,239

₹14,026

34% OFF

+ ₹829 taxes / night

Earn 100 Reward Points

Flat ₹1,438.25 off included with coupon INTSTAY

Select Rooms

Classic Double Room

172 sq.ft (15.98 sq.mt)

Shower

Safe

Minibar

Desk

Private bath or shower

Housekeeping - daily

Air conditioning

Blackout Curtains

Wardrobe/Closet

Private bathroom

Hairdryer

Bidet

See All

OPTION 1

Partial Refundable

₹9,239

₹14,026

34% OFF

+ ₹829 taxes / night

Update Price

Earn 100 Reward Points

Flat ₹1,438.25 off included with coupon INTSTAY

Amenities

Location

Piazza della Indipendenza, Florence, Tuscany, 50129

View on Maps

Ratings & Reviews

3.8/5

807 Ratings

Alexis Labellarte

1/5

19 Oct, 2023

If I could give this place a negative review I would. Staff were nice upon arrival. We checked in our room, found bed bugs and requested a new room. We then got a new room and our sheets had blood stains on the them. We barely slept and they refuse to refund us. The lady at the front desk was rude and incredibly disrespectful. Pay the extra money and go anywhere else. This hotel is dirty, disgusting, they don't clean and are disrespectful. Truly, don't waste your time or money with this hotel.

True Adventure

5/5

20 Oct, 2023

Lovely hotel and the room was great. I especially appreciated the help from the night clerk Adrian. My bag broke on the way to the hotel but the hotel did not have the parts I needed to fix it. Adrian was great - he brought parts from his home the next night so I could fix it. The bag works great again and I was able to travel on without having to buy a new bag. Thanks Adrian for going above and beyond! BTW The location was fine - just a bit of a walk to the centre of town.

Karina Vescio

5/5

7 Jan, 2024

This place saved me during a difficult time. Booked me immediately. Helpful and friendly staff. Good prices. Allows pets!

Elaine Mao

5/5

19 Aug, 2022

Very nice experience, especially when we arrived in late night and asked for the last room available. Staff was very friendly and the bonus point is that they have valet parking. Parking is really a headache in this area, so this is really a holiday saver. Room is spacious and clean. Interior is nice and elegant. Bed is comfortable. Aircon is strong (however a little noisy). Breakfast is good (not many selections but has good coffee and pastries.) overall we are very happy with the stay of two nights. If not raining, breakfast in the garden is beautiful.

Jacqueline Street

5/5

18 Jun, 2022

Have just returned from 4 nights in Florence where we stayed in this gorgeous little hotel. What great service from start to finish...Adrian was amazing as soon as we arrived.... thank you for being so welcoming!! Breakfast was perfect with a great selection, replenished frequently. Rooms were ideal, air conditioned and the beds were so comfy! We were really made to feel like this was our home and the staff could not do enough for us! Location was perfect - walking distance to all of the main attractions but situated at the end of a lovely quiet park/piazza. I would definitely recommend if you want authentic Italian and I will defintely be back. Thank you so much Hotel Donatello for a fantastic stay!!

Alexis Labellarte

1/5

19 Oct, 2023

True Adventure

5/5

20 Oct, 2023

Karina Vescio

5/5

7 Jan, 2024

This place saved me during a difficult time. Booked me immediately. Helpful and friendly staff. Good prices. Allows pets!

Elaine Mao

5/5

19 Aug, 2022

Jacqueline Street

5/5

18 Jun, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.