Hotel Elbe

2.6/5(128 Reviews) locationPin

Frankfurt, Hessen

1/32

About hotel

Discover the hidden gem of Frankfurt's Bahnhofsviertel neighborhood at Hotel Elbe. Offering convenient access to top attractions and transportation links, our hotel is the perfect choice for your next journey. Just a short 2-minute drive from Frankfurt Trade Fair and 8 minutes from Deutsche Bank Park, our prime location makes it easy to explore the city. Indulge in comfort and relaxation in one of our 25 modern guestrooms. Equipped with all the necessary amenities, including refrigerators, minibars and complimentary toiletries, you'll feel right at home. Stay connected with wireless internet access (surcharge) and enjoy your favorite shows on cable TV. Our dedicated staff will ensure your stay is nothing short of spectacular. Explore the bustling Financial District, Museumsufer, and Kaiserstrasse right outside our doorstep. Take in the stunning views from Main Tower, just 0.6 miles away, or immerse yourself in local culture at Frankfurt Opera House and Staedel Museum. Surrounded by the Riverfront Promenade and Hauptwache, our prime location caters to both business and leisure travelers. In addition to our unbeatable location, we offer a variety of amenities to enhance your stay. Stay connected with wireless internet (surcharge), make use of our tour and ticket assistance, and unwind in our tranquil bar/lounge. For our business travelers, we also offer express check-in/check-out, complimentary newspapers, and an on-site television in the common area to ensure productivity. Start your day with a delicious and hearty buffet breakfast, or join us at the bar/lounge for a refreshing beverage. No matter the reason for your trip, Hotel Elbe in Frankfurt's Bahnhofsviertel has everything you need for an affordable and comfortable stay. Don't miss out, book now and experience the best of Frankfurt with us.

Highlights

• Centrally located in Frankfurt, with easy access to Frankfurt Trade Fair and Deutsche Bank Park. • Within walking distance to popular tourist attractions like Main Tower and Skyline Plaza. • Wide range of room options to fit the needs of both casual and business travelers. • Modern amenities such as Wi-Fi and cable programming. • Safes, refrigerators, and minibars in every room. • Close to major transportation hubs - only 16.9 km from Frankfurt Airport and 0.1 km from the railway station. • Luxurious bar and lounge for unwinding after a long day. • Additional services for guests including express check-in, check-out, and tour/ticket assistance. • Located in the vibrant Bahnhofsviertel area near museums, parks, and the financial district.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Vending machines

Designated Smoking Areas

Banking services

Breakfast available

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Vending machines

Designated Smoking Areas

Banking services

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 7.

Pet max weight (per pet) in lb is 15.

Maximum number of pets per room 1.

Pets allowed.

Only dogs and cats are allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a smoke detector.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 7.

Pet max weight (per pet) in lb is 15.

Maximum number of pets per room 1.

Pets allowed.

Only dogs and cats are allowed.

Service animals are allowed.

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Amenities

Location

Elbestra�e, Frankfurt, Hessen, 60329

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Ratings & Reviews

2.6/5

128 Ratings

Javid Diva

1/5

27 Oct, 2023

The staff were very rude and not respectful. The room was just smelling and the bathroom was full of water on the floor that you can’t stand also the shower is broken you have to hold yourself. The worse thing that you can’t sleep because insects in the months of October.

Merlin Vamp

3/5

31 Aug, 2023

The hotel price was good, and they also have a lift so that's good, only the room was a bit too dirty but other than that it was okay

Sanchi Prajapati

2/5

6 Jul, 2023

The hotel was not clean, the washing basin always choked up ... not as I expected at all the street did not seem to be safe. I would not recommend to stay here.

sara mejia

1/5

6 Aug, 2022

WORST HOTEL EVER! DONT COME OVER THERE! First, I Booked a room for 2 people and the receptionist told me that he doesn't have internet, computer literally nothing to check my reservation even tho I showed my reservation from Agoda he still denied to give us the room. At the end he just offered a 1 person room with a single bed .. how we supposed to sleep like that? So we left and he didn't give us any paper to complaint with Agoda later... so for me it was a scam!!

Le Nguyen Nhu Anh

5/5

25 Jul, 2018

This is an underrated hotel. I don't understand why it got so many bad reviews. Everything is fine: the price, the facility, the staff. Yes, there are junkies and prostitutes in the neighborhood but they have nothing to do with the service of the hotel and the area is still very safe. We stayed there for 3 nights and enjoyed our stay very much. The hotel is also near the station so it's really convenient for travelling.

Javid Diva

1/5

27 Oct, 2023

Merlin Vamp

3/5

31 Aug, 2023

The hotel price was good, and they also have a lift so that's good, only the room was a bit too dirty but other than that it was okay

Sanchi Prajapati

2/5

6 Jul, 2023

The hotel was not clean, the washing basin always choked up ... not as I expected at all the street did not seem to be safe. I would not recommend to stay here.

sara mejia

1/5

6 Aug, 2022

Le Nguyen Nhu Anh

5/5

25 Jul, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.