Hotel Ella

4.4/5(567 Reviews) rating

4 Star Hotel locationPin

Austin, Texas

151

1/151

About hotel

Looking for a luxurious and conveniently located hotel for your stay in the lively city of Austin? Look no further than Hotel Ella. Our 4-star hotel offers the perfect combination of elegance and comfort, making it the ideal choice for both business and leisure travelers. You'll find us at 1900 Rio Grande Street, Texas 78705, United States, just minutes away from popular attractions like the University of Texas at Austin and the magnificent Texas State Capitol. Unwind in one of our 47 modern and stylish guestrooms, equipped with all the amenities you need for a rejuvenating stay. Sink into our heavenly beds adorned with plush down comforters and luxurious Egyptian cotton sheets. Stay entertained with our 42-inch LED TVs and stay connected with complimentary Wi-Fi. Our private bathrooms are spacious and well-appointed with designer toiletries and hair dryers to provide a truly luxurious experience. Discover the rich cultural heritage of Austin by visiting nearby landmarks like the Bob Bullock Texas State History Museum and the Blanton Museum of Art, which are just a short distance from our hotel. Or, escape the hustle and bustle of the city by taking a dip in our refreshing outdoor pool or working up a sweat in our fitness center. Business travelers will appreciate our convenient amenities, including complimentary Wi-Fi, a 24-hour front desk, and 5200 square feet of flexible conference space. And when it comes to dining, our on-site restaurant, Goodalls Kitchen, offers delicious American cuisine with pool views and alfresco dining options. At Hotel Ella, we aim to provide our guests with the ultimate experience, which is why we prioritize your comfort and satisfaction above all else. Book your stay with us today and experience our exceptional service and luxurious accommodations first-hand. Don't wait any longer, book Hotel Ella online now and take advantage of our affordable room prices. We can't wait to welcome you to our hotel and make your stay truly unforgettable.

Highlights

• Conveniently located in the heart of Austin • Close to popular tourist attractions such as the University of Texas and Texas State Capitol • Luxurious rooms with modern amenities including free WiFi • Variety of room options, from budget to luxury • Just 20.3 km from Austin-Bergstrom International Airport • Easy access to the railway station, just 1.6 km away • On-site restaurant with poolside dining and bar/lounge • Outdoor pool and fitness center for recreational activities • Event planning and conference facilities available • Multilingual staff and 24-hour front desk for convenience

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

BBQ/Picnic area

Hiking

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹11,892

₹24,918

52% OFF

+ ₹2,075 taxes / night

Earn 139 Reward Points

Flat ₹1,995.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹11,892

₹24,918

52% OFF

+ ₹2,075 taxes / night

Update Price

Earn 139 Reward Points

Flat ₹1,995.25 off included with coupon INTSTAY

Amenities

Location

Rio Grande St, Austin, Texas, 78705

View on Maps

Ratings & Reviews

4.4/5

567 Ratings

Christin Terech

3/5

22 Dec, 2023

We were married here 10 years ago right after the renovations were completed. We went back recently to have drinks to celebrate our 10 year anniversary and I have to say it felt dumpy. The drinks were the best part but even that was missing the mark. When you ask for a dirty martini and it is delivered in a wine glass because “we are out of martini glasses” doesn't give the 4-star experience we were looking for. We ordered their flat bread, which tasted great, but that took 45 min from order to delivery to our table. The floors were dirty and the furniture could use some reupholstering. The staff were gossiping behind the bar and the curtain to prevent you from seeing the kitchen area could use some love - It reminded me of a shower curtain. Overall, it was sad to see that the pride in appearance that was their 10 years ago was missing. It’s the little details that make or break an experience and this was missing the mark for me. I almost wish I had not gone back as to not ruin the memories of what amazing service we experienced when we were married there compared to today.

James Ryder

5/5

16 Jan, 2024

Cyerra, Johnny, Zach and Jacob are all very gracious and accommodating. Comfortable beds, luxury sheets and pillows, beautiful decor, spacious rooms, gorgeous pool, yummy restaurant, historic charm in a great location. I highly recommend Hotel Ella!

Anthony Marino

1/5

19 Dec, 2023

We had a terrible experience, we attended a high end event on the 14th that did not meet expectations despite what I know was a big price tag the firm paid. Food was terrible, typical fajitas, Food was not hot. Server gave small portions and said come back for seconds if you want to try the fish instead of chicken, server attitude was dour and unpleasant. The bar had 1 bartender for nearly 75 guests, After people ate nobody came around to pic up dishes and there was no place to leave them. The room was fine but when we called down for room service in the morning they said they were out of coffee. A perfect ending to an unpleasant experience. Sorry

Devin Bramhall

5/5

25 Oct, 2023

Hotel Ella is both elevated and friendly. Feels like you’re staying at a friend’s mansion bc staff offers such personalized experience. They have a wraparound porch and second floor deck with cozy chairs, couches and tables. Breakfast is delicious and fresh (the most perfectly cooked scrambled eggs I’ve ever had). I didn’t eat there for lunch or dinner so can’t comment on those, but i had their deviled eggs and cheese baord and cocktails at happy hour and they were all superb. My room was immaculate and surprisingly spacious (aside from low ceilings which are part of the charm, since it’s an old building). Bed was comfy, good linens, plenty of towels etc in the bathroom. Shower water temp wasn’t that hot, and water flow a little weak, but otherwise it was good. I come to Austin regularly and this hotel was priced better than Marriott and way better experience. Will stay here from now on!

Chase Chick

2/5

21 Aug, 2023

Hotel is cool. Rooms are nice. Pricing is all over the place. I came into town, was told over the phone the room would be around $300. Got the invoice, and room was $491 plus wild "taxes and fees" of another $112 for a grand total of $603 and some change. They have no parking other than valet, so add another 40 on top of that. It's not that this breaks the bank, it's the fact of telling me one thing, and then I leave and suddenly I'm seeing a receipt for more than double. That's garbage. You've been warned.

Christin Terech

3/5

22 Dec, 2023

James Ryder

5/5

16 Jan, 2024

Anthony Marino

1/5

19 Dec, 2023

Devin Bramhall

5/5

25 Oct, 2023

Chase Chick

2/5

21 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.