Hotel Emma

4.3/5(204 Reviews) rating

2 Star Hotel locationPin

Florence, Tuscany

109

1/109

About hotel

Location: With a stay at Hotel Emma in Florence (Santissima Annunziata), you'll be within a 5-minute drive of Historic Center - Downtown and Cathedral of Santa Maria del Fiore. This hotel is 2.1 mi (3.3 km) from Uffizi Gallery and 2.3 mi (3.6 km) from Ponte Vecchio.Rooms: Make yourself at home in one of the 9 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Stadio Artemio Franchi - 0.9 km / 0.5 mi
Coverciano - 1 km / 0.6 mi
Palazzo Capponi - 1.1 km / 0.7 mi
Santissima Annunziata Square - 1.3 km / 0.8 mi
Nelson Mandela Forum - 1.4 km / 0.8 mi
Great Synagogue of Florence - 1.5 km / 0.9 mi
University of Florence - 1.5 km / 0.9 mi
Piazza San Marco - 1.6 km / 1 mi
San Marco Convent and Museum - 1.6 km / 1 mi
Leonardo da Vinci Museum - 1.6 km / 1 mi
Statue of David - 1.6 km / 1 mi
Gallery of the Academy of Florence - 1.6 km / 1 mi
Historic Center - Downtown - 1.7 km / 1 mi
Via Vincenzo Gioberti - 1.8 km / 1.1 mi
Piazza del Duomo - 1.9 km / 1.2 mi

The preferred airport for Hotel Emma is Florence Airport, Peretola (FLR) - 8.4 km / 5.2 mi

Amenities: Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Business Amenities: Featured amenities include express check-in, express check-out, and luggage storage.Dining: Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Valet parking

Terrace

Concierge desk

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Valet parking

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

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Amenities

Location

Via Antonio Pacinotti, Florence, Tuscany, 50131

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Ratings & Reviews

4.3/5

204 Ratings

Tony Stokes

4/5

22 Sep, 2023

Ok I don't believe I'd call it a luxury hotel however this was a really nice place to stay. They don't appear to have someone on reception 24 hours but the staff I met at reception & breakfast were pleasant & welcoming. When I travel I'm looking for somewhere affordable, it is that. The room is small but comfortable. The bed is very comfortable, Aircon worked well, the shower too & wifi. Buffet breakfast all I needed and a terrace as a bonus, a view over the rooftops ! Final thought I'd stay here again.

Ronja Kupfer

5/5

6 Sep, 2023

Amazing little hotel with wonderful staff and a beautiful terrace. The rooms are quite nice too and the breakfast was the best, compared to other hotels we stayed at in Italy.

Trina Moskalik

5/5

5 Jul, 2023

This was a great hidden gem. Check in was the easiest on our multi county journey. The staff was very friendly, she gave us directions, called us a can and makes a great caffellatte. Rooms are typical European small hotel room, very nice.

Tony Stokes

4/5

22 Sep, 2023

Ronja Kupfer

5/5

6 Sep, 2023

Amazing little hotel with wonderful staff and a beautiful terrace. The rooms are quite nice too and the breakfast was the best, compared to other hotels we stayed at in Italy.

Trina Moskalik

5/5

5 Jul, 2023

Lee Yip

5/5

30 Sep, 2022

Liked the stay. Rooms were new but not quite spacious but adequate. You can have breakfast indoors or outside on the terrace. There are no lift so you really need to take your luggage to the hotel which I think was two floors up.

Xen Bushi

5/5

30 Dec, 2023

Good location, rooms are large and comfortable. Friendly and helpful staff.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.