Hotel Excellence Kyoto Station Nishi

3.4/5(289 Reviews) rating

2 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

Hotel Excellence Kyoto Station Nishi exterior_detail

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About hotel

Location: With a stay at Hotel Excellence Kyoto Station Nishi in Kyoto (Central Kyoto), you'll be within a 5-minute drive of Nishiki Market and Kawaramachi Street. This hotel is 1.7 mi (2.7 km) from Shijo Street and 2.2 mi (3.5 km) from Nijō Castle.Rooms: Make yourself at home in one of the 179 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Umekoji Park - 0.5 km / 0.3 mi
Kyoto Station Building - 0.5 km / 0.3 mi
Kyoto Aquarium - 0.7 km / 0.4 mi
To-ji Temple - 0.8 km / 0.5 mi
Kyoto Tower - 1 km / 0.6 mi
Nishihonganji Temple - 1 km / 0.6 mi
Kyoto TERRSA - 1.1 km / 0.7 mi
Kyoto Railway Museum - 1.1 km / 0.7 mi
Higashi Honganji Temple - 1.5 km / 0.9 mi
Sanjusangen-do Temple - 2 km / 1.2 mi
Nintendo World Headquarters - 2.2 km / 1.4 mi
Kyoto National Museum - 2.3 km / 1.4 mi
Shijo Street - 2.3 km / 1.4 mi
Tofuku-ji Temple - 2.5 km / 1.5 mi
Chishaku-in Temple - 2.6 km / 1.6 mi

The nearest airports are:
Itami Airport (ITM) - 47.3 km / 29.4 mi
Kobe Airport (UKB) - 75.4 km / 46.9 mi
Kansai Intl. Airport (KIX) - 94.5 km / 58.7 mi

Amenities: Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.Business Amenities: Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator.Dining: A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.

Quick Facts

Check-In

4:00 PM

Check-Out

10:00 AM

Rooms

179

Popular Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Minami Ward, Kyoto, Kyoto (prefecture), 601-8407

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Ratings & Reviews

3.4/5

289 Ratings

Paula R

4/5

28 Jan, 2024

Rooms are fine and fair. You get all the need for staying, pajamas, slippers, towels and theet brushes. Rooms are not big, just a standard and a fair size. It doesn't have a great view and it's not luxurious. Customer service could improve.

Ben

1/5

16 Jan, 2024

If you are not forced, don't try to stay in this hotel easily. Every day, the bed will be wet. There will be inexplicably black peeling on the sheet. The refrigerator is hotter than the room. Strawberries will become moldy after a day. Listen to my advice. Don't try it easily. It's time to tidy up the room without cleaning.

Anton de Waal

2/5

2 Nov, 2023

The only excellence of this hotel is the cleanliness of their rooms and the location is OK. The staff makes the experience not worth it though as you'll be processed as another gaijin. Super unfriendly xenophobic personnel ruins the experience for me. And it's very noisy as it's next to a busy road and their WiFi is next to non-existent. Would not recommend at all.

S Kowlessar

3/5

18 Feb, 2023

Very close to Kyoto Station. It's convenient and the price is not too expensive. The rooms are adequate. The only con is that the window doesn't open (safety measures I guess) so the room is aired with fresh air regularly. It's got a kind of stuffiness to it, but not too bad. The hotel also has self check in and self check out, but I really appreciated the people who worked the front desk too. I just prefer human interaction to machine service.

Paula R

4/5

28 Jan, 2024

Ben

1/5

16 Jan, 2024

Anton de Waal

2/5

2 Nov, 2023

S Kowlessar

3/5

18 Feb, 2023

Charles T

4/5

15 Oct, 2023

Musky smell. Unpleasant. I suspect their bathroom exhaust fan is blowing air instead of sucking air. Surprise to see free simple bfast.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.