Hotel Excelsior

3.2/5(1.33K Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/97

About hotel

Hotel Excelsior is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Lisbon. Located at Rua Rodrigues Sampaio, 1721150-282, Portugal, this exquisite hotel offers a prime location within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park, making it an ideal choice for those looking to explore the city's iconic landmarks and hidden gems. The architectural elegance and interior design of Hotel Excelsior are truly captivating, with lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from other accommodations. The 80 air-conditioned rooms feature refrigerators, LCD televisions, and complimentary wireless Internet access, ensuring a comfortable stay for every guest. The private bathrooms with bathtubs or showers are stocked with complimentary toiletries and hair dryers, while the daily housekeeping service adds an extra touch of luxury. Guests can enjoy convenient amenities such as concierge services, a business center, and a 24-hour front desk, as well as a television in a common area. The hotel's dining options include room service, a bar/lounge, and a complimentary continental breakfast served daily from 7 AM to 10 AM. For those looking to relax and rejuvenate, Hotel Excelsior offers a state-of-the-art spa and wellness center where guests can indulge in a range of treatments and therapies. The hotel's commitment to exceptional hospitality is evident in the personalized service provided to every guest, ensuring a memorable and enjoyable stay. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, Hotel Excelsior caters to all your needs with its luxurious suites, spacious rooms with breathtaking views, and world-class amenities. Don't miss the opportunity to experience the unparalleled charm and elegance of Hotel Excelsior - book your stay online today and discover the perfect blend of comfort and sophistication in the heart of Lisbon..

Highlights

• Prime location in the heart of Lisbon, a short 5-minute walk to Marquis of Pombal Square and Eduardo VII Park • Close proximity to key attractions such as Medeiros e Almeida Museum and Cinemateca Portuguesa Museum • 80 air-conditioned rooms with modern amenities including refrigerators and LCD televisions • Complimentary wireless Internet access and satellite programming for entertainment • Private bathrooms with bathtubs or showers, complimentary toiletries, and hair dryers • Convenient features like phones, desks, and daily housekeeping services • Nearby landmarks within walking distance such as Coracao de Jesus and Avenida da Liberdade • Easy access to Botanical Garden, Estufa Fria, and Torel Garden for leisure activities • Short distance to El Corte Ingles Mall, Saldanha Square, and Arpad Szenes - Vieira da Silva Museum • Business amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk • Dining options with room service, bar/lounge, and complimentary continental breakfast • Nearest airports: Humberto Delgado Airport (LIS) at 8 km and Cascais (CAT) at 20.6 km • Preferred airport for Hotel Excelsior is Humberto Delgado Airport (LIS)

Quick Facts

Check-In

2:30 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 13.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): Antigen.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 5.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 13.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); Covid.

Clean (Safehotels - global expert); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 13.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): Antigen.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 5.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 13.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); Covid.

Clean (Safehotels - global expert); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO).

Pet Policy

Pets not allowed.

₹8,888

₹12,089

26% OFF

+ ₹477 taxes / night

Earn 93 Reward Points

Flat ₹1,338.00 off included with coupon INTSTAY

Select Rooms

Double Room

183 sq.ft (17.00 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Safe

Room Service

Refrigerator

Minibar

Free toiletries

Desk

Private bathroom

Bathtub or shower

Hairdryer

Housekeeping - daily

Air conditioning

See All

OPTION 1

Partial Refundable

₹8,888

₹12,089

26% OFF

+ ₹477 taxes / night

Update Price

Earn 93 Reward Points

Flat ₹1,338.00 off included with coupon INTSTAY

Amenities

Location

R Rodrigues Sampaio, Lisbon, Lisboa Region, 1150-282

View on Maps

Ratings & Reviews

3.2/5

1.33K Ratings

J K

4/5

6 Oct, 2023

The rooms were very clean despite some reviews I saw. Housekeeping was really nice to me and so was the man at the front desk. He got me a cheaper rate on a last minute accommodation request. There is air conditioning as well. I had a good night sleep. Yes the walls are a little thin and you can hear some cars. For a native city person, this is nothing. It’s always good to keep in mind some of the buildings here are a little older and do not provide the same kind of “sound proofing” as a brand new Hilton hotel. I would definitely recommend this place. The breakfast was delicious. They offered a Classic Portuguese meal which comes free with your stay! Thank you for hosting me.

Jed Barahal

1/5

10 Dec, 2023

Rather in need of a total restoration. My room was cramped: no place to put suitcase, minuscule desk, closet not built-in. Banged my head on the television on my way around the bed (which was the only good thing...). Tiny bathroom with toilet up against wall, light switch behind the (badly) sliding door you have close to access, and a small antiquated shower stall, with no place to put soap or shampoo (not recommended for seniors). A colleague had cockroaches in her room and the stench of urine coming from ventilation! However, location is good and street is quiet.

Nikola Mugoša

1/5

18 Oct, 2023

The only good thing about this hotel is the location. Housekeepers did not respect "Do not disturb" sign, they were in room every time we left the hotel. Reception is ok. Wifi speed is low and conection is unstable. We put a reservation for a single room with family bed, but we got 2 separated beds and some of the walls need reconstruction and painting.

Neuron N

4/5

26 Sep, 2023

+ Excellent wi-fi speed. I could watch iptv broadcast without problems + They can provide you a kettle if you ask + Fast check-in and check-out + Very good location + Unlimited breakfast included + Daily cleaning + Fridge included - Bathroom was so bad. Very small sink and shower cabin. Toilet kinda broken - Breakfast food never changing - Doors are like made of paper. No sound isolation at all - No safe box

J K

4/5

6 Oct, 2023

Jed Barahal

1/5

10 Dec, 2023

Nikola Mugoša

1/5

18 Oct, 2023

Neuron N

4/5

26 Sep, 2023

Mathies

2/5

10 Oct, 2023

Hotel got card details wrong and decided to cancel my reservation despite me leaving both email and phone number and saying I was going to arrive very late. Got a room for one night but forced to look elsewhere for the rest of my stay in Lisbon.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.