Hotel Genesio

2.9/5(216 Reviews) rating

2 Star Hotel locationPin

Florence, Tuscany

1/45

About hotel

Situated right at the heart of Florence, Hotel Genesio is the ultimate haven for travelers seeking convenience and comfort. Located just a short 15-minute walk from the famous Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella, our hotel is the perfect choice for both business and leisure travelers. Offering a selection of 14 modern and spacious guestrooms, we cater to the needs of diverse travelers. Our rooms are equipped with complimentary Wi-Fi, a cutting-edge digital TV, and a private bathroom with luxurious complimentary toiletries. Our diligent staff ensures daily housekeeping and is always at your service to provide recommendations and assistance throughout your stay. Immerse yourself in the rich culture and history of Florence, with all the renowned attractions just a stone's throw away. Take a leisurely stroll through the charming Piazza San Marco, or lose yourself in the bustling atmosphere of the Central Market. Art enthusiasts cannot miss a chance to witness the iconic Statue of David at the Gallery of the Academy, while the tranquil Florence Botanical Gardens offer a peaceful retreat from the hustle and bustle of the city. At Hotel Genesio, we take care of the needs of our business travelers, providing amenities like complimentary Wi-Fi, express check-out, and a 24-hour front desk with a multilingual staff. For those arriving by car, we offer the convenience of on-site self-parking (additional charges apply). After a day of exploring the sights and sounds of Florence, unwind at our cozy bar/lounge with your favorite drink. Our concierge services are also available to assist you with reservations and recommendations for nearby restaurants and attractions. With its prime location and exceptional amenities, Hotel Genesio is the perfect choice for a remarkable stay in Florence. Our address, Via XXVII Aprile 9, FI50129, Italy, is just a short distance from the nearest major airport, Florence Airport, Peretola, making your journey smooth and hassle-free. Book your stay with us now to experience the best of Florence. Hotel Genesio room prices are budget-friendly, suitable for a variety of travelers and can be booked easily by going to our website or using any online booking platform.Book Hotel Genesio Online and get ready for an unforgettable stay in Florence.

Highlights

• Located in the heart of Florence, just a short walk from popular attractions such as Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella • Rooms with complimentary Wi-Fi, digital programming, and private bathrooms with showers and toiletries • Close proximity to Piazza del Duomo and Ponte Vecchio (1.3-1.5 km) • Easy access to airport (6.9 km) and railway station for both casual and business travelers • Amenities such as concierge services, express check-out, and 24-hour front desk • Onsite bar/lounge for guests to relax and unwind after a day of exploring

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

The check-in location differs from the property location. Check-in location: [Hotel Caravaggio Piazza Indipendenza 5, 50129 Firenze]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Piazza della Indipendenza, Florence, Tuscany, 50129

View on Maps

Ratings & Reviews

2.9/5

216 Ratings

Spencer Senior

5/5

15 Oct, 2022

Thank you to the beautiful Aliche, your service was amazing, all the best from Scotland Bella! Brilliant location, the room was fine for a couple of nights if you are looking for somewhere just to put your head down for the night.

Lucia Depretto

1/5

3 Jul, 2019

The hotel doesn't have elevator. They charge you more fee than they especified. The rooms are dirty, old and small (not as they show in the photos). The air-conditioning doesn't work. I attached the real photos of the walls and the bathroom (too small)

Daniel Cheung

3/5

10 Oct, 2017

Hotel was as described. The space was small, but usable. I wish the bathrooms were a little roomier. The hotel staff were very friendly. We enjoyed being served cappuccino every morning.

Rebecca Woolford

1/5

12 Jul, 2019

DO NOT STAY HERE! I would not even give it a 1 star if it was possible. We checked in at 2pm. We got in our room and the bed was not made and there was dirty towels in the room. The cleaner knocked on our door at 2:15pm to let us know she had to check the room. She then Informed us we had to wait outside so she could clean it. THE ROOM WAS NOT EVEN READY!. Once cleaned we went back in and I went to go to the toilet. I sat down and nearly fell off as the toilet seat was broken. I paid for an upgrade before arrival and the room I received looks nothing like the pictures. We booked another hotel up the road and got out of there. When I told the front desk what happened I was greeted with arguments instead of an apology which I thought was more than warranted. Looking at the previous reviews and the replies hotel genesio are giving the other reviews this is not a surprise. I am aware I will not get a refund and I am not even worried about this as I would rather be out of pocket than to stay at hotel genesio. Save yourself the hassle and disappointment and go to Luca Room Mate hotel it’s 50 metres up the road and beautiful. Hotel Genesio I have pictures for proof of you would like them

Spencer Senior

5/5

15 Oct, 2022

Lucia Depretto

1/5

3 Jul, 2019

Daniel Cheung

3/5

10 Oct, 2017

Hotel was as described. The space was small, but usable. I wish the bathrooms were a little roomier. The hotel staff were very friendly. We enjoyed being served cappuccino every morning.

Rebecca Woolford

1/5

12 Jul, 2019

chris marland

2/5

7 Oct, 2022

Do the place up . And get the lift working . 3rd floor and no lift . Clean the exit button . Looks like a mechanic works in the place . Walls are paper thin . Best thing is the price as rip off Florence goes

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.