Hotel Genzianella

3/5(217 Reviews) rating

1 Star Hotel locationPin

Florence, Tuscany

1/45

About hotel

Location: With a stay at Hotel Genzianella in Florence (San Lorenzo), you'll be within a 5-minute drive of Historic Center - Downtown and Cathedral of Santa Maria del Fiore. This hotel is 2.4 mi (3.9 km) from Uffizi Gallery and 2.6 mi (4.2 km) from Ponte Vecchio.Rooms: Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

University of Florence - 0.6 km / 0.4 mi
San Marco Convent and Museum - 0.6 km / 0.4 mi
Piazza San Marco - 0.6 km / 0.4 mi
Palazzo Capponi - 0.7 km / 0.4 mi
Statue of David - 0.8 km / 0.5 mi
Gallery of the Academy of Florence - 0.8 km / 0.5 mi
Santissima Annunziata Square - 0.9 km / 0.5 mi
Palazzo Medici Riccardi - 1 km / 0.6 mi
Leonardo da Vinci Museum - 1.1 km / 0.7 mi
Florence Design Academy - 1.2 km / 0.7 mi
Central Market - 1.2 km / 0.8 mi
Via de' Calzaiuoli - 1.2 km / 0.8 mi
San Lorenzo Church - 1.2 km / 0.8 mi
Fortezza da Basso - 1.2 km / 0.8 mi
Cathedral of Santa Maria del Fiore - 1.3 km / 0.8 mi

The preferred airport for Hotel Genzianella is Florence Airport, Peretola (FLR) - 7.4 km / 4.6 mi

Amenities: Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and a vending machine.Business Amenities: Featured amenities include express check-in, multilingual staff, and luggage storage.Dining: Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Vending machines

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Vending machines

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The front desk is open daily from 7 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Pets allowed (no fees).

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The front desk is open daily from 7 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Pets allowed (no fees).

Service animals are allowed.

Service animals are exempt from fees/restrictions.

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Amenities

Location

Camillo Cavour, Florence, Tuscany, 50129

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Ratings & Reviews

3/5

217 Ratings

Paolo Del Monte

5/5

26 Jul, 2022

Never judge the book from the cover. The room was very clean and functional. Very good A/C , that was a blessing in those crazy hot days in Florence. The guy run the place is a old gentleman, very nice. The location is super good 20 min by walk to Santa Maria del Fiore. The core of the town.

Marie Louise Engracial

4/5

26 May, 2019

We got good service from the hotel. Very accommodating and friendly staff. It has an old model elevator which makes the hotel more interesting. Since it is an old building, I find it enchanting. Free breakfast. Totally worth the money we spent!

May Kuku

3/5

13 Dec, 2017

The environment is quite cosy (in a negative way though). The air condition wasn't working at all as I was there in the summer and the bed are single bed which are joined together.. There's no 24hr reception as it is stated in the website. Overall the bathroom was lovely, the Wi-Fi was quite fast and also the room. I will definitely go back if I'm anywhere in the vicinity and I recommend.. It's not a 5 star hotel, it's more of a place to just lay your head while you can still be in the centre of Florence which is a good thing

Anmol Garg

2/5

3 Aug, 2018

The hotel is quite far from the city center. The rooms are dark and smelly. The service was really bad. The WiFi range was very bad, you had to leave your room to get a signal. The prices we paid were exorbitantly higher for the service we received which was nothing. Even the basic amenities like toothpaste wasn't included in the toiletries. The street is very loud during the night.

Aga

3/5

25 Jul, 2019

I've been there for 2 nights. Men who welcomed us was very nice, room was clean and beds were comfortable, there was refrigerator, and air conditioning and good wifi. It's a good location near tthe center. But the breakfast was some kind of a joke. Breakfast for the next day was already waiting for us when we arrived. It was packed croissant, packed jam, packed nutella, packed cookie and packed juice. Everything in plastic and sweet, nothing fresh. Also you could have a very small coffee from the coffee machine. For this price I could go to the supermarket by myself and buy something more nutritious. It's impossible to take a warm shower, water was cold for this two nights. They take 3euros per person for the city tax for every day.

Paolo Del Monte

5/5

26 Jul, 2022

Marie Louise Engracial

4/5

26 May, 2019

May Kuku

3/5

13 Dec, 2017

Anmol Garg

2/5

3 Aug, 2018

Aga

3/5

25 Jul, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.