Hotel Gracery Shinjuku

4.3/5(4.36K Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

243

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About hotel

Unwind in the midst of Tokyo's bustling Shinjuku district at our 4-star oasis. Strategically located near popular attractions like Tokyo Dome and Tokyo Tower, our hotel is the ideal choice for travelers seeking convenience and tranquility. Choose from our 970 luxurious guestrooms equipped with modern amenities such as complimentary WiFi, flat-screen TVs, and mini-fridges. Relax in your personal bathroom, complete with lavish soaking tubs and complimentary toiletries. We prioritize your safety and satisfaction, providing each room with a safe and a coffee/tea maker. Explore the vibrant city life, with countless dining, shopping, and entertainment options just steps away. Our prime location also offers easy access to must-see landmarks like Shinjuku Gyoen National Garden and Meiji Jingu Shrine. For our business guests, we offer complimentary wired internet access, along with concierge services and a 24-hour front desk always at your service. Take in breathtaking views of the city from our tranquil terrace or indulge in a gastronomic journey at one of our 14 restaurants featuring diverse and delectable menus. Fuel up with a hearty breakfast buffet before embarking on your Tokyo adventures. At our hotel, we prioritize your comfort and convenience above all else. Whether traveling for work or pleasure, we strive to create a memorable and enjoyable experience for our guests. Don't miss the chance to stay at our centrally located hotel in Tokyo's Shinjuku district and discover the best of the city. Book now using our easy online reservation system, and get ready to be amazed.

Highlights

• Centrally located 4-star hotel in Tokyo's Shinjuku district • Close proximity to popular tourist attractions such as Shinjuku Gyoen National Garden and the Tokyo Dome • Within walking distance of shopping and dining options • 970 guestrooms with modern amenities and complimentary Wi-Fi • Terrace with stunning views and concierge services available • Ideal for both casual and business travelers • Just 30km from Haneda Airport and conveniently close to the nearest railway station • Choose from 14 restaurants and a cafe for on-site dining options • Buffet breakfast served daily for a convenient start to the day • Luxury, boutique, and budget accommodation options available to suit all needs and budgets.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

970

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

Terrace

Concierge desk

Banking services

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support false.

No rollaway/extra beds available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support false.

No rollaway/extra beds available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹10,879

₹20,408

47% OFF

+ ₹2,610 taxes / night

Earn 134 Reward Points

Flat ₹1,927.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,879

₹20,408

47% OFF

+ ₹2,610 taxes / night

Update Price

Earn 134 Reward Points

Flat ₹1,927.00 off included with coupon INTSTAY

Amenities

Location

Kabukich_, Tokyo, Tokyo (prefecture), 160-8466

View on Maps

Ratings & Reviews

4.3/5

4.36K Ratings

Susan Falcone

5/5

23 Jan, 2024

I stayed here for 6 nights at the end of October 2023 and was totally pleased with everything at this hotel. The location was very convenient with the one minus being next to a seedy part of town. However, I never felt unsafe when walking outside. The room was small but fine for me. The view was great, bathroom very nice, front desk excellent. I would stay here again and highly recommend this hotel.

Ronnie Mehelic

5/5

26 Oct, 2023

Located in Shinjuku area of Tokyo, this hotel is popular for the large Godzilla statue as part of the building. Rooms: If you’re used to large rooms to relax in from your travels, prepare for a wake up call. The rooms in Japan are generally smaller than the states. Though expect superior bathrooms. The shower and bath were excellent and spacious. AC worked out well too. Service: Excellent service for check in, check out, luggage transfer (extra cost), laundry and general questions we had. Location: Great location to get to the local station and plenty of places to eat nearby.

Scotycy La

5/5

7 Dec, 2023

Located in the hustle and bustle of the city, great location and great view. Accidentally left my passport in the deposit safe but concierge arranged with Kyoto hotel for it to be delivered in just one day. Thank you for the great service provided 💯 Overall, had fun staying in a Godzilla hotel :)

Sandra Dotzenrod

4/5

9 Oct, 2023

My favorite part of the hotel was the great location. We walked to many amazing restaurants. The cool lobby was welcoming after being in the heat and smelled good. Godzilla terrace was closed our whole 5 days there for some reason. Having a 7-11 downstairs was very convenient to grab sandwiches and coffee. I liked that they replenished our water daily. Rooms are quite compact, my husband and I ended up upgrading to a twin room for an additional $100 a night, which I thought was steep, but it was more spacious even though we had separate beds. The lobby was a nice meeting place since there was 8 in our group. I would stay here again based on the location.

Annie Nguyen

4/5

27 Nov, 2023

Great location in Shinjuku. The hotel is very easy to find and you won't get lost looking for it because of the Godzilla. Hotel rooms are small but that is expected of Tokyo. The beds were a bit too firm for our liking but also understandable that the Japanese prefer firm beds. The only thing that sucked was we were really looking forward to using the terrace but it was closed during our stay.

Susan Falcone

5/5

23 Jan, 2024

Ronnie Mehelic

5/5

26 Oct, 2023

Scotycy La

5/5

7 Dec, 2023

Sandra Dotzenrod

4/5

9 Oct, 2023

Annie Nguyen

4/5

27 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.